76 lines
1.7 KiB
PHP
76 lines
1.7 KiB
PHP
<?php
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namespace App\Models;
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use Illuminate\Database\Eloquent\Factories\HasFactory;
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use Illuminate\Database\Eloquent\Model;
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class CommunicationMessage extends Model
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{
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use HasFactory;
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protected $fillable = [
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'channel',
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'direction',
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'protocol_number',
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'external_chat_id',
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'external_message_id',
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'phone_number',
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'target_extension',
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'assigned_user_id',
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'stabile_id',
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'sender_name',
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'message_text',
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'attachments',
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'ticket_id',
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'post_it_id',
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'insurance_claim_id',
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'status',
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'received_at',
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'metadata',
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];
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protected $casts = [
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'attachments' => 'array',
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'received_at' => 'datetime',
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'metadata' => 'array',
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];
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protected static function booted(): void
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{
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static::creating(function (self $message): void {
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if (! empty($message->protocol_number)) {
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return;
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}
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$stamp = now()->format('YmdHis');
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$rand = strtoupper(bin2hex(random_bytes(2)));
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$message->protocol_number = "COM-{$stamp}-{$rand}";
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});
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}
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public function ticket()
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{
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return $this->belongsTo(Ticket::class, 'ticket_id');
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}
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public function assignedUser()
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{
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return $this->belongsTo(User::class, 'assigned_user_id');
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}
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public function stabile()
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{
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return $this->belongsTo(Stabile::class, 'stabile_id');
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}
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public function postIt()
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{
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return $this->belongsTo(ChiamataPostIt::class, 'post_it_id');
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}
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public function insuranceClaim()
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{
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return $this->belongsTo(InsuranceClaim::class, 'insurance_claim_id');
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}
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}
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