netgescon-day0/app/Filament/Pages/Strumenti/Comunicazioni.php

<?php
namespace App\Filament\Pages\Strumenti;

use App\Filament\Pages\Condomini\StabilePage;
use App\Filament\Pages\Supporto\TicketGestione;
use App\Models\CommunicationMessage;
use App\Models\Stabile;
use App\Models\User;
use App\Support\StabileContext;
use BackedEnum;
use Filament\Pages\Page;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Support\Facades\Auth;
use Illuminate\Support\Str;

class Comunicazioni extends Page
{
    protected static ?string $title = 'Comunicazioni';

    protected static BackedEnum|string|null $navigationIcon = 'heroicon-o-chat-bubble-left-right';

    protected static ?string $slug = 'strumenti/comunicazioni';

    protected static bool $shouldRegisterNavigation = false;

    protected string $view = 'filament.pages.strumenti.comunicazioni';

    public ?string $stabileId = null;

    public string $channel = 'all';

    public string $queue = 'all';

    public array $stabileOptions = [];

    public array $stats = [
        'totale'     => 0,
        'email'      => 0,
        'attenzione' => 0,
        'studio'     => 0,
    ];

    public array $rows = [];

    public function mount(): void
    {
        $user = Auth::user();

        if (! $user instanceof User) {
            abort(403);
        }

        $this->stabileOptions = StabileContext::accessibleStabili($user)
            ->sortBy('denominazione')
            ->mapWithKeys(fn(Stabile $stabile) => [
                (string) $stabile->id => trim(($stabile->codice_stabile ?: '-') . ' - ' . ($stabile->denominazione ?: 'Stabile')),
            ])
            ->all();

        $requestedStabileId = request()->query('stabile');
        if (is_scalar($requestedStabileId) && array_key_exists((string) $requestedStabileId, $this->stabileOptions)) {
            $this->stabileId = (string) $requestedStabileId;
        }

        $requestedChannel = request()->query('channel');
        if (is_string($requestedChannel) && in_array($requestedChannel, ['all', 'email', 'phone', 'whatsapp'], true)) {
            $this->channel = $requestedChannel;
        }

        $requestedQueue = request()->query('queue');
        if (is_string($requestedQueue) && in_array($requestedQueue, ['all', 'attenzione', 'ticket', 'studio'], true)) {
            $this->queue = $requestedQueue;
        }

        $this->refreshData();
    }

    public function updatedStabileId(): void
    {
        $this->refreshData();
    }

    public function updatedChannel(): void
    {
        $this->refreshData();
    }

    public function updatedQueue(): void
    {
        $this->refreshData();
    }

    protected function refreshData(): void
    {
        $query = $this->baseQuery();

        $this->stats = [
            'totale'     => (clone $query)->count(),
            'email'      => (clone $query)->where('channel', 'email')->count(),
            'attenzione' => (clone $query)->where(function (Builder $builder): void {
                $builder
                    ->whereNull('ticket_id')
                    ->orWhereNull('status')
                    ->orWhere('status', '!=', 'closed');
            })->count(),
            'studio'     => (clone $query)->whereNull('stabile_id')->count(),
        ];

        $this->rows = (clone $query)
            ->with(['stabile:id,codice_stabile,denominazione'])
            ->latest('received_at')
            ->latest('id')
            ->limit(60)
            ->get()
            ->map(function (CommunicationMessage $message): array {
                $stabileLabel = $message->stabile
                    ? trim(($message->stabile->codice_stabile ?: '-') . ' - ' . ($message->stabile->denominazione ?: 'Stabile'))
                    : 'Studio / generale';

                return [
                    'protocol_number' => (string) ($message->protocol_number ?: '-'),
                    'stabile_label'   => $stabileLabel,
                    'stabile_url'     => $message->stabile_id ? StabilePage::getUrl(['stabile' => (int) $message->stabile_id], panel : 'admin-filament'): null,
                    'channel'         => (string) ($message->channel ?: '-'),
                    'sender_name'     => (string) ($message->sender_name ?: '-'),
                    'message_text'    => Str::limit((string) ($message->message_text ?: ''), 140),
                    'status'          => (string) ($message->status ?: '-'),
                    'ticket_id'       => $message->ticket_id ? (int) $message->ticket_id : null,
                    'ticket_url'      => $message->ticket_id ? TicketGestione::getUrl(['ticket' => (int) $message->ticket_id, 'tab' => 'scheda'], panel : 'admin-filament'): null,
                    'received_at'     => optional($message->received_at)->format('d/m/Y H:i') ?: '-',
                ];
            })
            ->all();
    }

    protected function baseQuery(): Builder
    {
        $user       = Auth::user();
        $allowedIds = $user instanceof User
            ? StabileContext::accessibleStabili($user)->pluck('id')->map(fn($value) => (int) $value)->all()
            : [];

        $query = CommunicationMessage::query();

        if ($allowedIds !== []) {
            $query->where(function (Builder $builder) use ($allowedIds): void {
                $builder->whereIn('stabile_id', $allowedIds)
                    ->orWhereNull('stabile_id');
            });
        } else {
            $query->whereNull('stabile_id');
        }

        if ($this->stabileId !== null && $this->stabileId !== '') {
            $query->where('stabile_id', (int) $this->stabileId);
        }

        if ($this->channel !== 'all') {
            $query->where('channel', $this->channel);
        }

        if ($this->queue === 'attenzione') {
            $query->where(function (Builder $builder): void {
                $builder
                    ->whereNull('ticket_id')
                    ->orWhereNull('status')
                    ->orWhere('status', '!=', 'closed');
            });
        }

        if ($this->queue === 'ticket') {
            $query->whereNotNull('ticket_id');
        }

        if ($this->queue === 'studio') {
            $query->whereNull('stabile_id');
        }

        return $query;
    }

    public static function canAccess(): bool
    {
        $user = Auth::user();
        return $user instanceof User
        && $user->hasAnyRole(['super-admin', 'admin', 'amministratore', 'collaboratore']);
    }
}