167 lines
12 KiB
PHP
167 lines
12 KiB
PHP
<x-filament-panels::page>
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<div class="space-y-6">
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<div class="rounded-xl border bg-white p-4">
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<div class="flex items-center justify-between gap-2">
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<div>
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<h2 class="text-base font-semibold">Gestione Post-it chiamate</h2>
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<p class="text-sm text-gray-500">Vista dedicata allo storico e alle conversioni in ticket.</p>
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</div>
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<a href="{{ $this->getPostItInserimentoUrl() }}" class="inline-flex items-center rounded-md bg-indigo-700 px-3 py-1.5 text-xs font-medium text-white hover:bg-indigo-600">Vai a Inserimento Post-it</a>
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</div>
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</div>
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<div class="rounded-xl border bg-white p-3">
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<div class="flex flex-wrap gap-2">
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<button type="button" wire:click="$set('activeTab', 'storico')" class="rounded-md px-3 py-1.5 text-xs font-medium {{ $activeTab === 'storico' ? 'bg-indigo-700 text-white' : 'bg-gray-100 text-gray-700 hover:bg-gray-200' }}">
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Storico Post-it
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</button>
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<button type="button" wire:click="$set('activeTab', 'tecnico')" class="rounded-md px-3 py-1.5 text-xs font-medium {{ $activeTab === 'tecnico' ? 'bg-indigo-700 text-white' : 'bg-gray-100 text-gray-700 hover:bg-gray-200' }}">
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Chiamate Tecniche SMDR
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</button>
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</div>
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</div>
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@if(! $this->isPostItTableReady())
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<div class="rounded-xl border border-amber-300 bg-amber-50 p-4 text-sm text-amber-800">
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Tabella chiamate non pronta. Esegui le migrazioni per usare la gestione Post-it.
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</div>
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@else
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@if($activeTab === 'storico')
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<div class="rounded-xl border bg-white p-4">
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<h2 class="mb-3 text-base font-semibold">Storico chiamate recenti</h2>
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<div class="space-y-3">
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@forelse($this->recenti as $riga)
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<div class="rounded-lg border p-3">
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<div class="flex flex-wrap items-center justify-between gap-2">
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<div>
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<div class="font-medium">{{ $riga->oggetto ?: 'Senza oggetto' }}</div>
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<div class="text-sm text-gray-600">
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{{ $riga->nome_chiamante ?: 'Chiamante non identificato' }}
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@if($riga->telefono)
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- {{ $riga->telefono }}
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@php($rubricaNome = $this->getRubricaNomeByPhone((string) $riga->telefono))
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@if($rubricaNome)
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- <span class="font-medium text-indigo-700">{{ $rubricaNome }}</span>
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@endif
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@php($rubricaUrl = $this->getRubricaUrlByPhone((string) $riga->telefono))
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@if($rubricaUrl)
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- <a href="{{ $rubricaUrl }}" class="text-indigo-700 hover:underline">Apri scheda rubrica</a>
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@endif
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@endif
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@if($riga->stabile)
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- {{ $riga->stabile->denominazione ?: ('Stabile #' . $riga->stabile->id) }}
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@endif
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</div>
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</div>
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<div class="text-xs text-gray-500">{{ optional($riga->chiamata_il)->format('d/m/Y H:i') }}</div>
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</div>
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<div class="mt-2 text-sm text-gray-700 whitespace-pre-wrap">{{ $riga->nota }}</div>
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<div class="mt-3 flex flex-wrap gap-2">
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<span class="rounded-md bg-gray-100 px-2 py-1 text-xs">{{ $riga->priorita }}</span>
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<span class="rounded-md bg-blue-100 px-2 py-1 text-xs text-blue-800">{{ $riga->stato }}</span>
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<span class="rounded-md bg-amber-100 px-2 py-1 text-xs text-amber-800">{{ str_replace('_', ' ', (string) $riga->direzione) }}</span>
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@if($riga->esito)
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<span class="rounded-md bg-emerald-100 px-2 py-1 text-xs text-emerald-800">{{ $riga->esito }}</span>
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@endif
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@if(!$riga->ticket_id && $riga->stato !== 'chiusa')
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<x-filament::button size="sm" color="primary" wire:click="convertiInTicket({{ $riga->id }})">Converti in ticket</x-filament::button>
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@endif
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@if($riga->stato !== 'chiusa')
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<x-filament::button size="sm" color="gray" wire:click="chiudiPostIt({{ $riga->id }})">Chiudi</x-filament::button>
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@endif
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@php($ticketClosed = $riga->ticket && in_array((string) $riga->ticket->stato, ['Chiuso', 'Risolto'], true))
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@if($riga->stato === 'chiusa' || $ticketClosed)
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<div class="flex flex-wrap items-center gap-2 rounded-md border bg-slate-50 px-2 py-1">
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<input type="text" wire:model.defer="riaperturaNote.{{ (int) $riga->id }}" class="w-56 rounded-md border-gray-300 text-xs" placeholder="Nota riapertura (opzionale)" />
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<x-filament::button size="sm" color="warning" wire:click="riapriPostIt({{ (int) $riga->id }})">Riapri post-it/ticket</x-filament::button>
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</div>
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@endif
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@if($riga->ticket_id)
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<a href="{{ \App\Filament\Pages\Supporto\TicketGestione::getUrl(panel: 'admin-filament') }}#ticket-{{ (int) $riga->ticket_id }}" class="inline-flex items-center rounded-md border px-3 py-1 text-xs">Apri Ticket (#{{ $riga->ticket_id }})</a>
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@endif
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</div>
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</div>
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@empty
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<div class="rounded-lg border border-dashed p-4 text-sm text-gray-500">Nessuna chiamata registrata.</div>
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@endforelse
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</div>
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</div>
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@else
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<div class="rounded-xl border bg-white p-4">
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<h2 class="mb-1 text-base font-semibold">Elenco tecnico chiamate (1 riga = 1 evento)</h2>
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<p class="mb-3 text-xs text-gray-500">Qui vedi in colonne i dati disponibili dal centralino: interno, linea/trunk, numero, durata, costo, utente assegnato, stabile, raw line, ecc.</p>
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<div class="overflow-x-auto">
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<table class="min-w-full border text-xs">
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<thead class="bg-gray-50">
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<tr>
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<th class="border px-2 py-1 text-left">ID</th>
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<th class="border px-2 py-1 text-left">Data/Ora</th>
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<th class="border px-2 py-1 text-left">Direzione</th>
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<th class="border px-2 py-1 text-left">Interno</th>
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<th class="border px-2 py-1 text-left">Linea/CO</th>
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<th class="border px-2 py-1 text-left">Numero</th>
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<th class="border px-2 py-1 text-left">Nominativo</th>
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<th class="border px-2 py-1 text-left">Durata</th>
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<th class="border px-2 py-1 text-left">Costo</th>
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<th class="border px-2 py-1 text-left">Utente</th>
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<th class="border px-2 py-1 text-left">Stabile</th>
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<th class="border px-2 py-1 text-left">Post-it</th>
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<th class="border px-2 py-1 text-left">Raw</th>
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<th class="border px-2 py-1 text-left">Azioni</th>
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</tr>
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</thead>
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<tbody>
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@forelse($this->chiamateTecniche as $m)
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@php($smdr = (array) data_get($m->metadata, 'smdr', []))
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@php($cost = trim((string) (($smdr['cost_currency'] ?? '') . ' ' . ($smdr['cost_amount'] ?? ''))))
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@php($duration = (string) (($smdr['duration_raw'] ?? '') ?: ($smdr['ring_duration_raw'] ?? '')))
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<tr>
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<td class="border px-2 py-1">{{ $m->id }}</td>
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<td class="border px-2 py-1">{{ optional($m->received_at)->format('d/m/Y H:i:s') }}</td>
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<td class="border px-2 py-1">{{ $m->direction }}</td>
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<td class="border px-2 py-1">{{ (string) ($m->target_extension ?: ($smdr['extension'] ?? '-')) }}</td>
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<td class="border px-2 py-1">{{ (string) ($smdr['co'] ?? '-') }}</td>
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<td class="border px-2 py-1">{{ (string) ($m->phone_number ?: ($smdr['dial_number'] ?? '-')) }}</td>
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@php($phoneValue = (string) ($m->phone_number ?: ($smdr['dial_number'] ?? '')))
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@php($rubricaNomeTech = $this->getRubricaNomeByPhone($phoneValue))
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<td class="border px-2 py-1">{{ $rubricaNomeTech ?: '-' }}</td>
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<td class="border px-2 py-1">{{ $duration !== '' ? $duration : '-' }}</td>
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<td class="border px-2 py-1">{{ $cost !== '' ? $cost : '-' }}</td>
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<td class="border px-2 py-1">{{ $m->assignedUser?->name ?: '-' }}</td>
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<td class="border px-2 py-1">{{ $m->stabile?->denominazione ?: ($m->stabile_id ? ('#' . $m->stabile_id) : '-') }}</td>
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<td class="border px-2 py-1">{{ $m->post_it_id ? ('#' . $m->post_it_id) : '-' }}</td>
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<td class="border px-2 py-1 max-w-[340px] truncate" title="{{ $m->message_text }}">{{ $m->message_text }}</td>
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<td class="border px-2 py-1">
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@php($rubricaUrlTech = $this->getRubricaUrlByPhone($phoneValue))
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@if($rubricaUrlTech)
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<a href="{{ $rubricaUrlTech }}" class="inline-flex items-center rounded-md border px-2 py-1 text-[11px] text-indigo-700 hover:bg-indigo-50">Apri Rubrica</a>
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@endif
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@if(!$m->post_it_id)
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<x-filament::button size="xs" wire:click="creaPostItDaMessaggio({{ (int) $m->id }})">Crea Post-it</x-filament::button>
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@else
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<span class="text-gray-500">Collegato</span>
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@endif
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</td>
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</tr>
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@empty
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<tr>
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<td colspan="14" class="border px-2 py-3 text-center text-gray-500">Nessun evento SMDR disponibile.</td>
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</tr>
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@endforelse
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</tbody>
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</table>
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</div>
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</div>
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@endif
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@endif
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</div>
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</x-filament-panels::page>
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