<?php
namespace App\Models;

use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Support\Str;

class AssistenzaTecnorepairScheda extends Model
{
    use HasFactory;

    protected $table = 'assistenza_tecnorepair_schede_legacy';

    protected $fillable = [
        'amministratore_id',
        'fornitore_id',
        'legacy_id',
        'legacy_cliente_id',
        'legacy_centro_ass_id',
        'legacy_committente_codice',
        'legacy_numero_scheda',
        'customer_name',
        'customer_phone',
        'customer_phone_alt',
        'customer_email',
        'product_model',
        'product_code',
        'serial_number',
        'serial_number_2',
        'status_code',
        'status_label',
        'status_bucket',
        'defect_reported',
        'repair_description',
        'communications',
        'operator_name',
        'technician_name',
        'date_received',
        'ordered_at',
        'order_number',
        'rma_code',
        'pin_code',
        'unlock_code',
        'legacy_attachment_path',
        'imported_from_path',
        'imported_at',
        'metadata',
    ];

    protected $casts = [
        'date_received' => 'datetime',
        'ordered_at'    => 'datetime',
        'imported_at'   => 'datetime',
        'metadata'      => 'array',
        'created_at'    => 'datetime',
        'updated_at'    => 'datetime',
    ];

    public function amministratore(): BelongsTo
    {
        return $this->belongsTo(Amministratore::class, 'amministratore_id');
    }

    public function fornitore(): BelongsTo
    {
        return $this->belongsTo(Fornitore::class, 'fornitore_id');
    }

    public function allegati(): HasMany
    {
        return $this->hasMany(AssistenzaTecnorepairAllegato::class, 'scheda_id');
    }

    public function productSerials(): HasMany
    {
        return $this->hasMany(ProductSerial::class, 'legacy_scheda_id');
    }

    public function scopeForAmministratore(Builder $query, int $amministratoreId): Builder
    {
        return $query->where('amministratore_id', $amministratoreId);
    }

    public function scopeSearch(Builder $query, string $term): Builder
    {
        $term = trim($term);
        if ($term === '') {
            return $query;
        }

        return $query->where(function (Builder $inner) use ($term): void {
            $like = '%' . $term . '%';

            $inner->where('legacy_numero_scheda', 'like', $like)
                ->orWhere('customer_name', 'like', $like)
                ->orWhere('customer_phone', 'like', $like)
                ->orWhere('customer_email', 'like', $like)
                ->orWhere('product_model', 'like', $like)
                ->orWhere('product_code', 'like', $like)
                ->orWhere('serial_number', 'like', $like)
                ->orWhere('serial_number_2', 'like', $like)
                ->orWhere('defect_reported', 'like', $like)
                ->orWhere('repair_description', 'like', $like);
        });
    }

    public function scopeStatusBucket(Builder $query, string $bucket): Builder
    {
        if ($bucket === 'all') {
            return $query;
        }

        return $query->where('status_bucket', $bucket);
    }

    public function getDisplayTitleAttribute(): string
    {
        $numero  = trim((string) ($this->legacy_numero_scheda ?? ''));
        $modello = trim((string) ($this->product_model ?? ''));

        if ($numero !== '' && $modello !== '') {
            return $numero . ' · ' . $modello;
        }

        return $numero !== '' ? $numero : ($modello !== '' ? $modello : 'Scheda TecnoRepair');
    }

    public function getStatusColorAttribute(): string
    {
        return match ((string) $this->status_bucket) {
            'closed'  => 'emerald',
            'waiting' => 'amber',
            'open'    => 'rose',
            default   => 'slate',
        };
    }

    public function getStatusBadgeClassesAttribute(): string
    {
        return match ((string) $this->status_bucket) {
            'closed'  => 'border-emerald-200 bg-emerald-50 text-emerald-800',
            'waiting' => 'border-amber-200 bg-amber-50 text-amber-800',
            'open'    => 'border-rose-200 bg-rose-50 text-rose-800',
            default   => 'border-slate-200 bg-slate-50 text-slate-700',
        };
    }

    public function getRowClassesAttribute(): string
    {
        return match ((string) $this->status_bucket) {
            'closed'  => 'bg-emerald-50/70 hover:bg-emerald-50',
            'waiting' => 'bg-amber-50/70 hover:bg-amber-50',
            'open'    => 'bg-rose-50/60 hover:bg-rose-50',
            default   => 'bg-white hover:bg-slate-50',
        };
    }

    public function getSerialLabelAttribute(): string
    {
        $parts = array_values(array_filter([
            trim((string) ($this->serial_number ?? '')),
            trim((string) ($this->serial_number_2 ?? '')),
        ]));

        return $parts !== [] ? implode(' · ', $parts) : '-';
    }

    public static function normalizeStatusBucket(?string $status): string
    {
        $value = Str::lower(trim((string) $status));
        if ($value === '') {
            return 'other';
        }

        if (Str::contains($value, ['chius', 'complet', 'consegn', 'ritirat', 'ok'])) {
            return 'closed';
        }

        if (Str::contains($value, ['attesa', 'ordine', 'ricambi', 'preventiv', 'approv'])) {
            return 'waiting';
        }

        return 'open';
    }
}