<?php
namespace App\Models;

use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;

class TicketMessage extends Model
{
    use HasFactory;

    protected $fillable = [
        'ticket_id',
        'user_id',
        'messaggio',
        'canale',
        'direzione',
        'oggetto',
        'email_mittente',
        'email_destinatario',
        'external_message_id',
        'inviato_il',
        'eml_documento_id',
        'metadata',
    ];

    protected $casts = [
        'inviato_il' => 'datetime',
        'metadata'   => 'array',
    ];

    public function ticket(): BelongsTo
    {
        return $this->belongsTo(Ticket::class);
    }

    public function user(): BelongsTo
    {return $this->belongsTo(User::class);}

    public function emlDocumento(): BelongsTo
    {
        return $this->belongsTo(Documento::class, 'eml_documento_id');
    }
}