feat: allinea cti crm e catalogo fornitore per staging

CHANGELOG.md

@@ -3,10 +3,16 @@ # Changelog
 All notable changes to this project will be documented in this file.
 
 ## [Unreleased]
+
 - Initial open-source release prep.
 - Added Git-first staging update guidance in Supporto > Modifiche, centered on the `netgescon:git-sync` command and UI sync flow from Gitea.
 - Added materialization of `persone` and `persone_unita_relazioni` from imported unit nominatives, plus a dedicated `relazioni` step in `gescon:import-full`.
+- Hardened Panasonic Windows live bridge scripts, runtime publish flow, and TAPI diagnostics for local-path deployment and aggregated Panasonic addresses.
+- Added live-call CRM improvements in Ticket Mobile and Post-it Gestione: cleaner call context, operator note before conversion, clearer SMDR/CSTA labels, and line/group filtering.
+- Extended PBX day0 preset coverage to include main/admin lines `0001` and `0003`, with aligned studio watchlist for broader staging monitoring.
+- Documented current CTI staging status and Windows restart procedure so the deployment trail remains in-repo even if the active chat is interrupted.
 
 ## [0.1.0] - 2026-01-17
+
 - Docker production compose and update workflow.
 - Filament documentation baseline.

app/Console/Commands/FeCassettoImportSoggettoCommand.php

@@ -0,0 +1,208 @@
+<?php
+namespace App\Console\Commands;
+
+use App\Models\Amministratore;
+use App\Models\Stabile;
+use App\Services\FattureElettroniche\CassettoFiscaleDownloadService;
+use Illuminate\Console\Command;
+use Illuminate\Support\Str;
+
+class FeCassettoImportSoggettoCommand extends Command
+{
+    protected $signature = 'fe:cassetto-import-soggetto
+        {amministratore_id : ID amministratore proprietario del contenitore separato}
+        {codice_fiscale : CF/P.IVA del soggetto da interrogare sul cassetto fiscale}
+        {--label= : Denominazione del contenitore separato}
+        {--from= : Data inizio YYYY-MM-DD}
+        {--to= : Data fine YYYY-MM-DD}
+        {--quarterly=1 : 1 per spezzare automaticamente per trimestre}
+        {--metadati=0 : 1 per richiedere anche i metadati}
+        {--user_id=0 : User ID audit}
+        {--force_update=0 : 1 per forzare update/import anche su periodo già eseguito}
+        {--create_fornitore_if_missing=1 : 1 per creare i fornitori mancanti da FE}
+        {--importa_righe=auto : auto|si|no}';
+
+    protected $description = 'Scarica e importa FE dal Cassetto Fiscale per un soggetto fiscale in un contenitore separato dedicato.';
+
+    public function handle(CassettoFiscaleDownloadService $service): int
+    {
+        $amministratore = Amministratore::query()->find((int) $this->argument('amministratore_id'));
+        if (! $amministratore instanceof Amministratore) {
+            $this->error('Amministratore non trovato.');
+
+            return self::FAILURE;
+        }
+
+        $cf = $this->normalizeTaxId((string) $this->argument('codice_fiscale'));
+        if ($cf === '') {
+            $this->error('Codice fiscale / P.IVA non valido.');
+
+            return self::FAILURE;
+        }
+
+        $from = $this->parseYmd((string) $this->option('from'));
+        $to   = $this->parseYmd((string) $this->option('to'));
+        if (! $from || ! $to) {
+            $this->error('Specificare --from=YYYY-MM-DD e --to=YYYY-MM-DD');
+
+            return self::FAILURE;
+        }
+        if ($from > $to) {
+            $this->error('Intervallo date non valido.');
+
+            return self::FAILURE;
+        }
+
+        $label = trim((string) $this->option('label'));
+        if ($label === '') {
+            $label = 'Archivio FE separato ' . $cf;
+        }
+
+        $stabile = $this->ensureDedicatedStabile($amministratore, $cf, $label);
+
+        $periods = (string) $this->option('quarterly') === '1'
+            ? $this->splitQuarterly($from, $to)
+            : [[$from, $to]];
+
+        $rows      = [];
+        $hasErrors = false;
+
+        foreach ($periods as [$dal, $al]) {
+            $result = $service->downloadAndImport(
+                $amministratore,
+                $stabile,
+                $dal,
+                $al,
+                (bool) ((int) $this->option('metadati') === 1),
+                (int) $this->option('user_id'),
+                [
+                    'force_update'                => (int) $this->option('force_update') === 1,
+                    'create_fornitore_if_missing' => (int) $this->option('create_fornitore_if_missing') === 1,
+                    'importa_righe'               => (string) $this->option('importa_righe'),
+                    'no_skip'                     => (int) $this->option('force_update') === 1,
+                ],
+            );
+
+            $rows[] = [
+                'periodo'    => $dal->format('Y-m-d') . ' -> ' . $al->format('Y-m-d'),
+                'status'     => (string) ($result['status'] ?? 'error'),
+                'imported'   => (string) ((int) ($result['imported'] ?? 0)),
+                'duplicates' => (string) ((int) ($result['duplicates'] ?? 0)),
+                'errors'     => (string) ((int) ($result['errors'] ?? 0)),
+                'files'      => (string) ((int) ($result['files_total'] ?? 0)),
+                'message'    => Str::limit((string) ($result['message'] ?? ''), 120, '...'),
+            ];
+
+            if (($result['status'] ?? 'error') === 'error') {
+                $hasErrors = true;
+            }
+        }
+
+        $this->line('Contenitore separato: stabile #' . (int) $stabile->id . ' [' . (string) $stabile->codice_stabile . '] ' . (string) $stabile->denominazione);
+        $this->table(['Periodo', 'Status', 'Importate', 'Duplicate', 'Errori', 'File', 'Messaggio'], $rows);
+
+        return $hasErrors ? self::FAILURE : self::SUCCESS;
+    }
+
+    private function ensureDedicatedStabile(Amministratore $amministratore, string $cf, string $label): Stabile
+    {
+        $existing = Stabile::query()
+            ->where('amministratore_id', (int) $amministratore->id)
+            ->where('codice_fiscale', $cf)
+            ->orderBy('id')
+            ->first();
+
+        if ($existing instanceof Stabile) {
+            $dirty = false;
+            if (! filled($existing->denominazione)) {
+                $existing->denominazione = $label;
+                $dirty                   = true;
+            }
+            if (! filled($existing->cod_fisc_amministratore) && filled($amministratore->codice_fiscale_studio)) {
+                $existing->cod_fisc_amministratore = (string) $amministratore->codice_fiscale_studio;
+                $dirty                             = true;
+            }
+            if ($dirty) {
+                $existing->save();
+            }
+
+            return $existing;
+        }
+
+        return Stabile::query()->create([
+            'amministratore_id'       => (int) $amministratore->id,
+            'codice_stabile'          => $this->nextDedicatedCode($amministratore, $cf),
+            'denominazione'           => $label,
+            'codice_fiscale'          => $cf,
+            'cod_fisc_amministratore' => (string) ($amministratore->codice_fiscale_studio ?? ''),
+            'indirizzo'               => (string) ($amministratore->indirizzo_studio ?? 'Archivio separato FE'),
+            'cap'                     => (string) ($amministratore->cap_studio ?? '00000'),
+            'citta'                   => (string) ($amministratore->citta_studio ?? 'Roma'),
+            'provincia'               => (string) ($amministratore->provincia_studio ?? 'RM'),
+            'attivo'                  => true,
+            'stato'                   => 'attivo',
+            'note'                    => 'Contenitore separato creato per import FE soggetto fiscale ' . $cf,
+            'amministratore_nome'     => trim((string) (($amministratore->nome ?? '') . ' ' . ($amministratore->cognome ?? ''))),
+            'amministratore_email'    => (string) ($amministratore->email_studio ?? ''),
+            'configurazione_avanzata' => ['scope' => 'fe_soggetto_separato'],
+        ]);
+    }
+
+    private function nextDedicatedCode(Amministratore $amministratore, string $cf): string
+    {
+        $base   = 'FE' . substr(preg_replace('/\D+/', '', $cf) ?: '000000', -6);
+        $base   = str_pad(substr($base, 0, 8), 8, '0');
+        $code   = $base;
+        $suffix = 1;
+
+        while (Stabile::query()->where('codice_stabile', $code)->exists()) {
+            $suffixText = str_pad((string) $suffix, 2, '0', STR_PAD_LEFT);
+            $code       = substr($base, 0, 6) . $suffixText;
+            $suffix++;
+        }
+
+        return $code;
+    }
+
+    /**
+     * @return array<int,array{0:\DateTimeImmutable,1:\DateTimeImmutable}>
+     */
+    private function splitQuarterly(\DateTimeImmutable $from, \DateTimeImmutable $to): array
+    {
+        $periods = [];
+        $cursor  = $from;
+
+        while ($cursor <= $to) {
+            $quarter         = intdiv(((int) $cursor->format('n')) - 1, 3) + 1;
+            $quarterEndMonth = $quarter * 3;
+            $quarterEnd      = new \DateTimeImmutable($cursor->format('Y') . '-' . str_pad((string) $quarterEndMonth, 2, '0', STR_PAD_LEFT) . '-01');
+            $quarterEnd      = $quarterEnd->modify('last day of this month');
+
+            if ($quarterEnd > $to) {
+                $quarterEnd = $to;
+            }
+
+            $periods[] = [$cursor, $quarterEnd];
+            $cursor    = $quarterEnd->modify('+1 day');
+        }
+
+        return $periods;
+    }
+
+    private function parseYmd(string $value): ?\DateTimeImmutable
+    {
+        $value = trim($value);
+        if ($value === '') {
+            return null;
+        }
+
+        $date = \DateTimeImmutable::createFromFormat('Y-m-d', $value);
+
+        return $date instanceof \DateTimeImmutable  ? $date : null;
+    }
+
+    private function normalizeTaxId(string $value) : string
+    {
+        return strtoupper(trim(preg_replace('/\s+/', '', $value) ?? ''));
+    }
+}

app/Console/Commands/GesconBackfillRubricaLegacyIdentityCommand.php

@@ -1,5 +1,4 @@
 <?php
-
 namespace App\Console\Commands;
 
 use App\Models\RubricaUniversale;

app/Console/Commands/GesconMaterializePersoneRelazioniCommand.php

@@ -1,5 +1,4 @@
 <?php
-
 namespace App\Console\Commands;
 
 use App\Models\Persona;

app/Console/Commands/GesconSyncRubricaRuoli.php

@@ -1,15 +1,13 @@
 <?php
-
 namespace App\Console\Commands;
 
-use Illuminate\Console\Command;
-use Illuminate\Support\Facades\DB;
-use Illuminate\Support\Facades\Schema;
-use Illuminate\Database\Eloquent\Builder;
 use App\Models\Persona;
 use App\Models\PersonaUnitaRelazione;
 use App\Models\RubricaRuolo;
 use App\Models\RubricaUniversale;
+use Illuminate\Console\Command;
+use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Support\Facades\Schema;
 
 class GesconSyncRubricaRuoli extends Command
 {
@@ -32,8 +30,13 @@ public function handle(): int
         $createMissing = (bool) $this->option('create-missing');
         $stabileFilter = $this->option('stabile');
         $limit         = (int) $this->option('limit');
-        if ($limit < 100) $limit = 100;
-        if ($limit > 20000) $limit = 20000;
+        if ($limit < 100) {
+            $limit = 100;
+        }
+
+        if ($limit > 20000) {
+            $limit = 20000;
+        }
 
         $query = PersonaUnitaRelazione::with(['persona', 'unitaImmobiliare.stabile'])
             ->orderBy('id');
@@ -111,13 +114,19 @@ protected function trovaRubricaPerPersona(Persona $persona, $amministratoreId =
         $cf = trim((string) ($persona->codice_fiscale ?? ''));
         if ($cf) {
             $found = (clone $query)->where('codice_fiscale', $cf)->first();
-            if ($found) return $found;
+            if ($found) {
+                return $found;
+            }
+
         }
 
         $piva = trim((string) ($persona->partita_iva ?? ''));
         if ($piva) {
             $found = (clone $query)->where('partita_iva', $piva)->first();
-            if ($found) return $found;
+            if ($found) {
+                return $found;
+            }
+
         }
 
         foreach ($this->collectPersonaEmails($persona) as $email) {

app/Console/Commands/ImportFornitoreWholesaleCsvCommand.php

@@ -0,0 +1,102 @@
+<?php
+namespace App\Console\Commands;
+
+use App\Models\Fornitore;
+use App\Services\Catalog\FornitoreProductCatalogService;
+use Illuminate\Console\Command;
+
+class ImportFornitoreWholesaleCsvCommand extends Command
+{
+    protected $signature = 'fornitore:import-wholesale-csv
+        {fornitore : ID, P.IVA o ragione sociale del fornitore}
+        {--csv= : Percorso al CSV listino}
+        {--limit=0 : Limite righe da importare}
+        {--dry-run : Simula senza scrivere}';
+
+    protected $description = 'Importa un listino CSV fornitore nel catalogo prodotti unificato.';
+
+    public function handle(FornitoreProductCatalogService $catalogService): int
+    {
+        $fornitore = $this->resolveFornitore((string) $this->argument('fornitore'));
+        if (! $fornitore instanceof Fornitore) {
+            $this->error('Fornitore non trovato.');
+
+            return self::FAILURE;
+        }
+
+        $csvPath = trim((string) $this->option('csv'));
+        if ($csvPath === '') {
+            $this->error('Specificare --csv=/percorso/file.csv');
+
+            return self::FAILURE;
+        }
+
+        try {
+            $stats = $catalogService->importWholesaleCsv(
+                $fornitore,
+                $csvPath,
+                max(0, (int) $this->option('limit')),
+                (bool) $this->option('dry-run'),
+            );
+        } catch (\Throwable $e) {
+            $this->error($e->getMessage());
+
+            return self::FAILURE;
+        }
+
+        $this->table(
+            ['Campo', 'Valore'],
+            [
+                ['Fornitore', (string) ($fornitore->ragione_sociale ?? ('#' . $fornitore->id))],
+                ['CSV', $csvPath],
+                ['Dry run', (bool) $this->option('dry-run') ? 'si' : 'no'],
+                ['Righe lette', (string) $stats['rows']],
+                ['Prodotti creati', (string) $stats['products']],
+                ['Prodotti aggiornati', (string) $stats['updated']],
+                ['Codici creati', (string) $stats['identifiers']],
+                ['Offerte create/aggiornate', (string) ($stats['offers'] ?? 0)],
+                ['Link sorgente interni', (string) ($stats['private_links'] ?? 0)],
+                ['Media remoti rimossi', (string) ($stats['remote_media_pruned'] ?? 0)],
+                ['Media creati', (string) $stats['media']],
+                ['Righe saltate', (string) $stats['skipped']],
+            ]
+        );
+
+        return self::SUCCESS;
+    }
+
+    private function resolveFornitore(string $value): ?Fornitore
+    {
+        $value = trim($value);
+        if ($value === '') {
+            return null;
+        }
+
+        $query = Fornitore::query();
+
+        if (is_numeric($value)) {
+            $exact = (clone $query)
+                ->where('id', (int) $value)
+                ->orWhere('partita_iva', $value)
+                ->first();
+            if ($exact instanceof Fornitore) {
+                return $exact;
+            }
+        }
+
+        $exact = (clone $query)
+            ->where('partita_iva', $value)
+            ->orWhere('codice_fiscale', $value)
+            ->first();
+        if ($exact instanceof Fornitore) {
+            return $exact;
+        }
+
+        return (clone $query)
+            ->where('ragione_sociale', 'like', '%' . $value . '%')
+            ->orWhere('nome', 'like', '%' . $value . '%')
+            ->orWhere('cognome', 'like', '%' . $value . '%')
+            ->orderBy('ragione_sociale')
+            ->first();
+    }
+}

app/Console/Commands/NetgesconApplyPbxPresetCommand.php

@@ -1,5 +1,4 @@
 <?php
-
 namespace App\Console\Commands;
 
 use App\Models\Amministratore;
@@ -10,15 +9,18 @@ class NetgesconApplyPbxPresetCommand extends Command
     protected $signature = 'netgescon:pbx-apply-day0-preset
         {admin : ID o codice amministratore}
         {--apply : Salva il preset sull\'amministratore}
+        {--main-line=0001 : Linea principale studio}
+        {--main-number=0639731100 : Numero esterno linea principale}
         {--day-group=601 : Gruppo risposta giorno}
         {--night-group=603 : Gruppo risposta notte}
         {--day-fallback=201 : Interno fallback giorno}
         {--night-fallback=206 : Interno fallback notte}
         {--admin-line=0003 : Linea/DID amministratore}
+        {--admin-number=0688812703 : Numero esterno linea amministratore}
         {--admin-target= : Interno target amministratore, se diverso dall\'attuale}
-        {--watch=201,206,601,603,0003 : Interni/linee monitorati CSV}';
+        {--watch=0001,0003,201,206,601,603 : Interni/linee monitorati CSV}';
 
-    protected $description = 'Applica o mostra il preset PBX Day0 con gruppi 601/603, fallback 201/206 e linea amministratore 0003.';
+    protected $description = 'Applica o mostra il preset PBX Day0 con linee 0001/0003, gruppi 601/603 e fallback 201/206.';
 
     public function handle(): int
     {
@@ -37,7 +39,10 @@ public function handle(): int
         $nightGroup    = $this->digits((string) $this->option('night-group'));
         $dayFallback   = $this->digits((string) $this->option('day-fallback'));
         $nightFallback = $this->digits((string) $this->option('night-fallback'));
+        $mainLine      = $this->digits((string) $this->option('main-line'));
+        $mainNumber    = $this->digits((string) $this->option('main-number'));
         $adminLine     = $this->digits((string) $this->option('admin-line'));
+        $adminNumber   = $this->digits((string) $this->option('admin-number'));
         $adminTarget   = $this->digits((string) $this->option('admin-target'));
 
         if ($adminTarget === '') {
@@ -48,6 +53,13 @@ public function handle(): int
             $centralino['interno_amministratore'] = $adminTarget;
         }
 
+        if ($mainNumber !== '') {
+            $centralino['numero_principale'] = $mainNumber;
+        }
+        if ($adminNumber !== '') {
+            $centralino['numero_backup'] = $adminNumber;
+        }
+
         $centralino['interno_gruppo_giorno'] = $dayGroup;
         $centralino['interno_gruppo_notte']  = $nightGroup;
 
@@ -58,7 +70,7 @@ public function handle(): int
         $watch = preg_split('/\s*,\s*/', (string) $this->option('watch'), -1, PREG_SPLIT_NO_EMPTY) ?: [];
         $watch = array_values(array_unique(array_filter(array_map(
             fn(string $value): string => $this->digits($value),
-            array_merge($watch, [$dayGroup, $nightGroup, $dayFallback, $nightFallback, $adminLine, $adminTarget])
+            array_merge($watch, [$mainLine, $dayGroup, $nightGroup, $dayFallback, $nightFallback, $adminLine, $adminTarget])
         ))));
 
         $pbx['watch_extensions'] = implode(',', $watch);
@@ -78,9 +90,20 @@ public function handle(): int
         ], fn(array $row): bool => ($row['extension'] ?? '') !== ''));
 
         $incomingLines = [];
+        if ($mainLine !== '') {
+            $incomingLines[] = [
+                'number'           => $mainLine,
+                'external_number'  => $mainNumber,
+                'label'            => 'Linea principale studio',
+                'route_group'      => $dayGroup,
+                'target_extension' => $dayFallback,
+                'notes'            => 'Linea esterna 0001 del centralino con instradamento gruppi 601/603 e fallback operativo.',
+            ];
+        }
         if ($adminLine !== '') {
             $incomingLines[] = [
                 'number'           => $adminLine,
+                'external_number'  => $adminNumber,
                 'label'            => 'Linea amministratore',
                 'route_group'      => '',
                 'target_extension' => $adminTarget,

app/Console/Commands/TecnoRepairImportLegacyArchiveCommand.php

@@ -0,0 +1,332 @@
+<?php
+namespace App\Console\Commands;
+
+use App\Models\Amministratore;
+use App\Models\AssistenzaTecnorepairAllegato;
+use App\Models\AssistenzaTecnorepairScheda;
+use App\Models\Fornitore;
+use App\Models\ProductSerial;
+use App\Services\Catalog\FornitoreProductCatalogService;
+use App\Support\TecnoRepairMdbReader;
+use Carbon\Carbon;
+use Illuminate\Console\Command;
+use Illuminate\Support\Facades\DB;
+
+class TecnoRepairImportLegacyArchiveCommand extends Command
+{
+    protected $signature = 'tecnorepair:import-legacy
+        {amministratore : ID o codice amministratore}
+        {--mdb=/home/michele/netgescon/netgescon-day0/Miki-Bug-workspace/screenshot/Assistenza gestionale/Archivi/TecnoRepairDB.mdb : Percorso archivio MDB TecnoRepair}
+        {--fornitore-id= : ID fornitore da collegare alle schede}
+        {--fornitore-term=NETHOME : Ragione sociale o frammento per trovare il fornitore di riferimento}
+        {--limit=0 : Limita le schede importate}
+        {--dry-run : Esegue solo validazione e riepilogo senza scrivere}
+        {--force-primary : Marca il fornitore collegato come centro TecnoRepair principale}';
+
+    protected $description = 'Importa in staging l\'archivio TecnoRepair MDB e lo collega al fornitore operativo, di default NETHOME.';
+
+    public function handle(TecnoRepairMdbReader $reader, FornitoreProductCatalogService $catalogService): int
+    {
+        $admin = $this->resolveAdmin((string) $this->argument('amministratore'));
+        if (! $admin instanceof Amministratore) {
+            $this->error('Amministratore non trovato.');
+
+            return self::FAILURE;
+        }
+
+        $mdbPath = realpath((string) $this->option('mdb')) ?: (string) $this->option('mdb');
+        if ($mdbPath === '' || ! is_file($mdbPath)) {
+            $this->error('Archivio MDB non trovato: ' . $mdbPath);
+
+            return self::FAILURE;
+        }
+
+        $fornitore    = $this->resolveFornitore($admin, (string) $this->option('fornitore-id'), (string) $this->option('fornitore-term'));
+        $limit        = max(0, (int) $this->option('limit'));
+        $dryRun       = (bool) $this->option('dry-run');
+        $forcePrimary = (bool) $this->option('force-primary');
+
+        try {
+            $tables = $reader->listTables($mdbPath);
+        } catch (\Throwable $e) {
+            $this->error($e->getMessage());
+
+            return self::FAILURE;
+        }
+
+        foreach (['TClienti', 'TApparecchi', 'TAllegati'] as $requiredTable) {
+            if (! in_array($requiredTable, $tables, true)) {
+                $this->error('Tabella MDB mancante: ' . $requiredTable);
+
+                return self::FAILURE;
+            }
+        }
+
+        try {
+            $clientiRows  = $reader->exportTable($mdbPath, 'TClienti');
+            $schedeRows   = $reader->exportTable($mdbPath, 'TApparecchi');
+            $allegatiRows = $reader->exportTable($mdbPath, 'TAllegati');
+        } catch (\Throwable $e) {
+            $this->error($e->getMessage());
+
+            return self::FAILURE;
+        }
+
+        if ($limit > 0) {
+            $schedeRows = array_slice($schedeRows, 0, $limit);
+        }
+
+        $clienti = [];
+        foreach ($clientiRows as $clienteRow) {
+            $clienteId = $this->toInt($clienteRow['ID'] ?? null);
+            if ($clienteId !== null) {
+                $clienti[$clienteId] = $clienteRow;
+            }
+        }
+
+        $allegatiByScheda = [];
+        foreach ($allegatiRows as $allegatoRow) {
+            $schedaId = $this->toInt($allegatoRow['ID_Scheda'] ?? null);
+            if ($schedaId === null) {
+                continue;
+            }
+
+            $allegatiByScheda[$schedaId][] = $allegatoRow;
+        }
+
+        $stats = [
+            'schede_lette'       => count($schedeRows),
+            'schede_create'      => 0,
+            'schede_aggiornate'  => 0,
+            'schede_saltate'     => 0,
+            'allegati_importati' => 0,
+            'seriali_allineati'  => 0,
+        ];
+
+        $runner = function () use ($admin, $mdbPath, $fornitore, $dryRun, $forcePrimary, $schedeRows, $clienti, $allegatiByScheda, $catalogService, &$stats): void {
+            if ($fornitore instanceof Fornitore && $forcePrimary && ! $dryRun) {
+                $fornitore->forceFill(['is_tecnorepair_primary' => true])->save();
+            }
+
+            foreach ($schedeRows as $row) {
+                $legacyId = $this->toInt($row['ID'] ?? null);
+                if ($legacyId === null) {
+                    $stats['schede_saltate']++;
+                    continue;
+                }
+
+                $legacyClienteId = $this->toInt($row['ID_Cliente'] ?? null);
+                $cliente         = $legacyClienteId !== null ? ($clienti[$legacyClienteId] ?? []) : [];
+
+                $statusLabel = $this->clean($row['StatoRiparazione'] ?? null) ?: $this->clean($row['ID_StatoRip'] ?? null);
+                $payload     = [
+                    'amministratore_id'         => (int) $admin->id,
+                    'fornitore_id'              => $fornitore?->id,
+                    'legacy_id'                 => $legacyId,
+                    'legacy_cliente_id'         => $legacyClienteId,
+                    'legacy_centro_ass_id'      => $this->toInt($row['ID_CentroAss'] ?? null),
+                    'legacy_committente_codice' => $this->clean($row['Cod_Committente'] ?? null),
+                    'legacy_numero_scheda'      => $this->clean($row['NumeroScheda'] ?? null),
+                    'customer_name'             => $this->clean($cliente['NomeCognome'] ?? null),
+                    'customer_phone'            => $this->clean($cliente['NumeroTelefono'] ?? null),
+                    'customer_phone_alt'        => $this->clean($cliente['TelFisso'] ?? null),
+                    'customer_email'            => $this->clean($cliente['Email'] ?? null),
+                    'product_model'             => $this->clean($row['Modello'] ?? null),
+                    'product_code'              => $this->clean($row['CodiceProdotto'] ?? null),
+                    'serial_number'             => $this->clean($row['SerialNumber'] ?? null),
+                    'serial_number_2'           => $this->clean($row['SerialNumber2'] ?? null),
+                    'status_code'               => $this->clean($row['ID_StatoRip'] ?? null),
+                    'status_label'              => $statusLabel,
+                    'status_bucket'             => AssistenzaTecnorepairScheda::normalizeStatusBucket($statusLabel),
+                    'defect_reported'           => $this->clean($row['DifettoSegnalato'] ?? null),
+                    'repair_description'        => $this->clean($row['DescrizioneRiparazione'] ?? null),
+                    'communications'            => $this->clean($row['Comunicazioni'] ?? null),
+                    'operator_name'             => $this->clean($row['NomeOperatore'] ?? null),
+                    'technician_name'           => $this->clean($row['NomeTecnicoRiparatore'] ?? null),
+                    'date_received'             => $this->normalizeDate($row['DataIngresso'] ?? null),
+                    'ordered_at'                => $this->normalizeDate($row['DataOrdine'] ?? null),
+                    'order_number'              => $this->clean($row['NumOrdine'] ?? null),
+                    'rma_code'                  => $this->clean($row['CodiceRMA'] ?? null),
+                    'pin_code'                  => $this->clean($row['CodicePIN'] ?? null),
+                    'unlock_code'               => $this->clean($row['CodiceSblocco'] ?? null),
+                    'legacy_attachment_path'    => $this->clean($row['FileAllegato1'] ?? null),
+                    'imported_from_path'        => $mdbPath,
+                    'imported_at'               => now(),
+                    'metadata'                  => [
+                        'cliente' => $cliente,
+                        'raw'     => $row,
+                    ],
+                ];
+
+                $existing = AssistenzaTecnorepairScheda::query()
+                    ->where('imported_from_path', $mdbPath)
+                    ->where('legacy_id', $legacyId)
+                    ->first();
+
+                if ($dryRun) {
+                    if ($existing) {
+                        $stats['schede_aggiornate']++;
+                    } else {
+                        $stats['schede_create']++;
+                    }
+                    continue;
+                }
+
+                $scheda = AssistenzaTecnorepairScheda::query()->updateOrCreate(
+                    [
+                        'imported_from_path' => $mdbPath,
+                        'legacy_id'          => $legacyId,
+                    ],
+                    $payload,
+                );
+
+                if ($existing) {
+                    $stats['schede_aggiornate']++;
+                } else {
+                    $stats['schede_create']++;
+                }
+
+                $serial = ProductSerial::query()->updateOrCreate(
+                    ['legacy_scheda_id' => (int) $scheda->id],
+                    [
+                        'fornitore_id'     => $fornitore?->id,
+                        'customer_name'    => $scheda->customer_name,
+                        'product_model'    => $scheda->product_model,
+                        'product_code'     => $scheda->product_code,
+                        'serial_number'    => $scheda->serial_number,
+                        'serial_number_2'  => $scheda->serial_number_2,
+                        'date_received'    => $scheda->date_received,
+                        'internal_notes'   => $scheda->communications,
+                        'source'           => 'tecnorepair_mdb',
+                        'source_reference' => (string) ($scheda->legacy_numero_scheda ?: $scheda->legacy_id),
+                    ]
+                );
+                $stats['seriali_allineati']++;
+
+                if ($fornitore instanceof Fornitore) {
+                    $catalogService->syncTecnorepairProduct($fornitore, $scheda, $serial);
+                }
+
+                AssistenzaTecnorepairAllegato::query()->where('scheda_id', (int) $scheda->id)->delete();
+                foreach ($allegatiByScheda[$legacyId] ?? [] as $allegatoRow) {
+                    AssistenzaTecnorepairAllegato::query()->create([
+                        'scheda_id'                => (int) $scheda->id,
+                        'legacy_id'                => $this->toInt($allegatoRow['ID'] ?? null),
+                        'legacy_scheda_id'         => $legacyId,
+                        'legacy_attachment_number' => $this->toInt($allegatoRow['NumAllegato'] ?? null),
+                        'file_name'                => basename((string) ($allegatoRow['FileAllegato'] ?? 'allegato')),
+                        'file_path'                => $this->clean($allegatoRow['FileAllegato'] ?? null),
+                        'imported_from_path'       => $mdbPath,
+                        'metadata'                 => ['raw' => $allegatoRow],
+                    ]);
+                    $stats['allegati_importati']++;
+                }
+            }
+        };
+
+        if ($dryRun) {
+            $runner();
+        } else {
+            DB::transaction($runner);
+        }
+
+        $this->info('Import TecnoRepair completato.');
+        $this->table(
+            ['Campo', 'Valore'],
+            [
+                ['Amministratore', (string) ($admin->denominazione_studio ?: ($admin->nome . ' ' . $admin->cognome))],
+                ['Archivio MDB', $mdbPath],
+                ['Fornitore collegato', $fornitore?->ragione_sociale ?: 'nessuno'],
+                ['Dry run', $dryRun ? 'si' : 'no'],
+                ['Schede lette', (string) $stats['schede_lette']],
+                ['Schede create', (string) $stats['schede_create']],
+                ['Schede aggiornate', (string) $stats['schede_aggiornate']],
+                ['Schede saltate', (string) $stats['schede_saltate']],
+                ['Allegati importati', (string) $stats['allegati_importati']],
+                ['Seriali allineati', (string) $stats['seriali_allineati']],
+            ]
+        );
+
+        return self::SUCCESS;
+    }
+
+    private function resolveAdmin(string $value): ?Amministratore
+    {
+        $value = trim($value);
+        if ($value === '') {
+            return null;
+        }
+
+        return Amministratore::query()
+            ->when(is_numeric($value), fn($query) => $query->orWhere('id', (int) $value))
+            ->orWhere('codice_amministratore', $value)
+            ->orWhere('codice_univoco', $value)
+            ->first();
+    }
+
+    private function resolveFornitore(Amministratore $admin, string $fornitoreIdOption, string $fornitoreTermOption): ?Fornitore
+    {
+        $fornitoreId = (int) $fornitoreIdOption;
+        if ($fornitoreId > 0) {
+            return Fornitore::query()
+                ->where('amministratore_id', (int) $admin->id)
+                ->whereKey($fornitoreId)
+                ->first();
+        }
+
+        $term = trim($fornitoreTermOption);
+        if ($term === '') {
+            return null;
+        }
+
+        return Fornitore::query()
+            ->where('amministratore_id', (int) $admin->id)
+            ->where(function ($query) use ($term): void {
+                $query->where('ragione_sociale', 'like', '%' . $term . '%')
+                    ->orWhere('nome', 'like', '%' . $term . '%')
+                    ->orWhere('cognome', 'like', '%' . $term . '%')
+                    ->orWhere('tags', 'like', '%' . $term . '%');
+            })
+            ->orderByDesc('is_tecnorepair_primary')
+            ->orderBy('ragione_sociale')
+            ->first();
+    }
+
+    private function clean(mixed $value): ?string
+    {
+        if (! is_string($value) && ! is_numeric($value)) {
+            return null;
+        }
+
+        $value = trim((string) $value);
+
+        return $value !== '' ? $value : null;
+    }
+
+    private function toInt(mixed $value): ?int
+    {
+        if ($value === null || $value === '') {
+            return null;
+        }
+
+        if (! is_numeric($value)) {
+            return null;
+        }
+
+        return (int) $value;
+    }
+
+    private function normalizeDate(mixed $value): ?string
+    {
+        $value = $this->clean($value);
+        if ($value === null) {
+            return null;
+        }
+
+        try {
+            return Carbon::parse($value)->toDateTimeString();
+        } catch (\Throwable) {
+            return null;
+        }
+    }
+}

app/Filament/Auth/Login.php

@@ -2,6 +2,10 @@
 namespace App\Filament\Auth;
 
 use App\Filament\Pages\Fornitore\TicketOperativi;
+use App\Filament\Pages\Gescon\FornitoreScheda;
+use App\Models\Fornitore;
+use App\Models\FornitoreDipendente;
+use App\Models\User;
 use Filament\Auth\Http\Responses\Contracts\LoginResponse;
 use Filament\Auth\Pages\Login as BaseLogin;
 use Filament\Facades\Filament;
@@ -18,13 +22,46 @@ protected function getRedirectUrl(): string
     {
         $user = Auth::user();
 
-        if ($user instanceof \App\Models\User  && $user->hasRole('fornitore')) {
-            return TicketOperativi::getUrl(panel: 'admin-filament');
+        if ($user instanceof User && $user->hasRole('fornitore')) {
+            return $this->resolveSupplierRedirectUrl($user);
         }
 
         return '/admin-filament';
     }
 
+    private function resolveSupplierRedirectUrl(User $user): string
+    {
+        $email = mb_strtolower(trim((string) $user->email));
+        if ($email !== '') {
+            $fornitore = Fornitore::query()
+                ->whereRaw('LOWER(email) = ?', [$email])
+                ->orderByDesc('id')
+                ->first();
+
+            if ($fornitore instanceof Fornitore) {
+                return FornitoreScheda::getUrl(['record' => (int) $fornitore->id], panel: 'admin-filament');
+            }
+        }
+
+        $dipendente = FornitoreDipendente::query()
+            ->where('attivo', true)
+            ->where(function ($query) use ($user, $email): void {
+                $query->where('user_id', (int) $user->id);
+
+                if ($email !== '') {
+                    $query->orWhereRaw('LOWER(email) = ?', [$email]);
+                }
+            })
+            ->orderByDesc('id')
+            ->first();
+
+        if ($dipendente instanceof FornitoreDipendente) {
+            return FornitoreScheda::getUrl(['record' => (int) $dipendente->fornitore_id], panel: 'admin-filament');
+        }
+
+        return TicketOperativi::getUrl(panel: 'admin-filament');
+    }
+
     public function authenticate(): ?LoginResponse
     {
         $response = parent::authenticate();

app/Filament/Pages/Contabilita/FatturaElettronicaScheda.php

@@ -1094,14 +1094,29 @@ private function needsCompleta(): bool
 
     private function isFatturaCompatibleWithCurrentStabileCf(): bool
     {
-        $stabileCf = $this->normalizeMatchValue($this->fattura->stabile?->codice_fiscale);
-        $destCf    = $this->normalizeMatchValue($this->fattura->destinatario_cf);
+        $candidateIds = array_filter([
+            $this->normalizeMatchValue($this->fattura->stabile?->codice_fiscale),
+            $this->normalizeMatchValue($this->fattura->stabile?->cod_fisc_amministratore),
+            $this->normalizeMatchValue($this->fattura->stabile?->amministratore?->codice_fiscale_studio),
+            $this->normalizeMatchValue($this->fattura->stabile?->amministratore?->partita_iva),
+        ]);
 
-        if ($stabileCf === '' || $destCf === '') {
+        $destIds = array_filter([
+            $this->normalizeMatchValue($this->fattura->destinatario_cf),
+            $this->normalizeMatchValue($this->fattura->destinatario_piva ?? null),
+        ]);
+
+        if ($candidateIds === [] || $destIds === []) {
             return false;
         }
 
-        return $stabileCf === $destCf;
+        foreach ($destIds as $destId) {
+            if (in_array($destId, $candidateIds, true)) {
+                return true;
+            }
+        }
+
+        return false;
     }
 
     private function normalizeMatchValue(?string $value): string

app/Filament/Pages/Contabilita/FattureElettronicheP7mRicevute.php

@@ -16,6 +16,7 @@
 use BackedEnum;
 use Filament\Actions\Action;
 use Filament\Forms\Components\FileUpload;
+use Filament\Forms\Components\Placeholder;
 use Filament\Forms\Components\Select;
 use Filament\Forms\Components\TextInput;
 use Filament\Forms\Components\Toggle;
@@ -44,6 +45,27 @@ class FattureElettronicheP7mRicevute extends Page implements HasTable
 
     public array $quarterDownloads = [];
 
+    public function getActiveStabileLabelProperty(): string
+    {
+        $user = Auth::user();
+        if (! $user instanceof User) {
+            return 'Stabile non selezionato';
+        }
+
+        $stabile = StabileContext::getActiveStabile($user);
+        if (! $stabile instanceof Stabile) {
+            return 'Stabile non selezionato';
+        }
+
+        $parts = array_values(array_filter([
+            trim((string) ($stabile->cod_stabile ?? '')),
+            trim((string) ($stabile->codice_stabile ?? '')),
+            trim((string) ($stabile->denominazione ?? '')),
+        ]));
+
+        return $parts !== [] ? implode(' - ', $parts) : ('Stabile #' . (int) $stabile->id);
+    }
+
     private function safeUtf8(string $value): string
     {
         $value = preg_replace('/^\xEF\xBB\xBF/', '', $value) ?? $value;
@@ -578,6 +600,10 @@ protected function getHeaderActions(): array
                     return $u instanceof User && $u->hasAnyRole(['super-admin', 'admin', 'amministratore']);
                 })
                 ->form([
+                    Placeholder::make('stabile_attivo_info')
+                        ->label('Stabile di destinazione')
+                        ->content(fn(): string => $this->getActiveStabileLabelProperty()),
+
                     Select::make('anno')
                         ->label('Anno')
                         ->options(function (): array {
@@ -1368,8 +1394,9 @@ private function inboxBaseForStabile(int $stabileId, string $ym): string
 
     private function resolveStabileIdFromParsed(array $parsed): ?int
     {
-        $cf     = $parsed['destinatario_cf'] ?? null;
-        $codice = $parsed['codice_destinatario'] ?? null;
+        $cf     = isset($parsed['destinatario_cf']) ? strtoupper(str_replace(' ', '', trim((string) $parsed['destinatario_cf']))) : null;
+        $piva   = isset($parsed['destinatario_piva']) ? strtoupper(str_replace(' ', '', trim((string) $parsed['destinatario_piva']))) : null;
+        $codice = isset($parsed['codice_destinatario']) ? strtoupper(str_replace(' ', '', trim((string) $parsed['codice_destinatario']))) : null;
         $pec    = $parsed['pec_destinatario'] ?? null;
 
         if ($cf) {
@@ -1408,6 +1435,18 @@ private function resolveStabileIdFromParsed(array $parsed): ?int
             }
         }
 
+        if ($piva) {
+            $match = Stabile::query()
+                ->select('stabili.id')
+                ->join('amministratori', 'amministratori.id', '=', 'stabili.amministratore_id')
+                ->where('stabili.attivo', true)
+                ->whereRaw("REPLACE(UPPER(amministratori.partita_iva), ' ', '') = ?", [$piva])
+                ->get();
+            if ($match->count() === 1) {
+                return (int) $match->first()->id;
+            }
+        }
+
         return null;
     }
 
@@ -1455,6 +1494,35 @@ public function table(Table $table): Table
             ->defaultPaginationPageOption(50)
             ->defaultSort('data_fattura', 'desc')
             ->filters([
+                SelectFilter::make('anno')
+                    ->label('Anno fattura')
+                    ->options(function (): array {
+                        $user = Auth::user();
+                        if (! $user instanceof User) {
+                            return [];
+                        }
+
+                        $activeStabileId = StabileContext::resolveActiveStabileId($user);
+                        if (! $activeStabileId) {
+                            return [];
+                        }
+
+                        return FatturaElettronica::query()
+                            ->where('stabile_id', $activeStabileId)
+                            ->whereNotNull('data_fattura')
+                            ->selectRaw('YEAR(data_fattura) as anno')
+                            ->distinct()
+                            ->orderByDesc('anno')
+                            ->pluck('anno', 'anno')
+                            ->mapWithKeys(fn($anno) => [(string) $anno => (string) $anno])
+                            ->all();
+                    })
+                    ->query(function (Builder $query, array $data): Builder {
+                        $anno = is_numeric($data['value'] ?? null) ? (int) $data['value'] : 0;
+
+                        return $anno > 0 ? $query->whereYear('data_fattura', $anno) : $query;
+                    }),
+
                 SelectFilter::make('ordine')
                     ->label('Ordine')
                     ->options([
@@ -1514,7 +1582,8 @@ public function table(Table $table): Table
                     ->wrap(),
 
                 TextColumn::make('destinatario_cf')
-                    ->label('CF destinatario')
+                    ->label('Identificativo destinatario')
+                    ->formatStateUsing(fn(FatturaElettronica $record): string => trim((string) ($record->destinatario_cf ?: $record->destinatario_piva ?: '—')))
                     ->toggleable(isToggledHiddenByDefault: true)
                     ->wrap(),
             ])

app/Filament/Pages/Gescon/FornitoreScheda.php

@@ -1,11 +1,13 @@
 <?php
 namespace App\Filament\Pages\Gescon;
 
+use App\Filament\Pages\Fornitore\Concerns\ResolvesOperatoreContext;
 use App\Models\Documento;
 use App\Models\FatturaElettronica;
 use App\Models\Fornitore;
 use App\Models\FornitoreDipendente;
 use App\Models\FornitoreStabileImpostazione;
+use App\Models\Product;
 use App\Models\RegistroRitenuteAcconto;
 use App\Models\RubricaUniversale;
 use App\Models\Stabile;
@@ -15,6 +17,9 @@
 use App\Models\VoceSpesa;
 use App\Modules\Contabilita\Models\FatturaFornitore as ContabilitaFatturaFornitore;
 use App\Modules\Contabilita\Models\PianoConti;
+use App\Services\Catalog\FornitoreProductCatalogService;
+use App\Services\Catalog\ProductAssetIngestionService;
+use App\Services\Catalog\ProductOfferService;
 use App\Services\Consumi\AcquaPdfTextParser;
 use App\Services\Consumi\ConsumiAcquaIngestionService;
 use App\Services\Consumi\ConsumiAcquaTariffeIngestionService;
@@ -37,6 +42,8 @@
 
 class FornitoreScheda extends Page
 {
+    use ResolvesOperatoreContext;
+
     protected static ?string $title = 'Scheda fornitore';
 
     protected static ?string $slug = 'anagrafica/fornitori/{record}';
@@ -65,6 +72,12 @@ class FornitoreScheda extends Page
     /** @var array<int, array<string, mixed>> */
     public array $raVersateRows = [];
 
+    /** @var array<int, array<string, mixed>> */
+    public array $catalogoProdottiRows = [];
+
+    /** @var array<int, array<string, mixed>> */
+    public array $tecnorepairRows = [];
+
     public string $tagsInput = '';
 
     /** @var array<int, string> */
@@ -105,10 +118,14 @@ public function mount(int | string $record): void
             abort(403);
         }
 
-        if (! $user->hasAnyRole(['super-admin', 'admin', 'amministratore', 'collaboratore'])) {
+        if (! $user->hasAnyRole(['super-admin', 'admin', 'amministratore', 'collaboratore', 'fornitore'])) {
             abort(403);
         }
 
+        if ($user->hasRole('fornitore') && ! $user->hasAnyRole(['super-admin', 'admin', 'amministratore', 'collaboratore'])) {
+            [$resolvedFornitore] = $this->resolveOperatoreContext((int) $record);
+            $this->fornitore     = $resolvedFornitore->loadMissing(['rubrica', 'amministratore']);
+        } else {
             $this->fornitore = Fornitore::query()->with(['rubrica', 'amministratore'])->findOrFail((int) $record);
 
             // Tenant guard: impedisce accesso cross-amministratore via URL.
@@ -161,11 +178,13 @@ public function mount(int | string $record): void
                     }
                 }
             }
+        }
 
         $this->hydrateBoxData($user);
         $this->tagsInput = (string) ($this->fornitore->tags ?? '');
         $this->loadTagSuggestions();
         $this->refreshDipendentiRows();
+        $this->refreshCatalogRows();
     }
 
     public function creaDipendenteFornitore(): void
@@ -448,6 +467,138 @@ private function refreshDipendentiRows(): void
             ->all();
     }
 
+    private function refreshCatalogRows(): void
+    {
+        $this->catalogoProdottiRows = [];
+        $this->tecnorepairRows      = [];
+
+        if (Schema::hasTable('products')) {
+            $query = Product::query()
+                ->withCount(['identifiers', 'serials', 'media'])
+                ->where('default_fornitore_id', (int) $this->fornitore->id)
+                ->orderBy('name')
+                ->limit(20);
+
+            if (Schema::hasTable('product_offers')) {
+                $query->with(['offers' => function ($offerQuery): void {
+                    $offerQuery->where('is_active', true)->orderBy('price_amount');
+                }]);
+            }
+
+            $this->catalogoProdottiRows = $query
+                ->get(['id', 'internal_code', 'name', 'brand', 'model', 'color_label', 'track_serials', 'meta'])
+                ->map(function (Product $product): array {
+                    $offers         = Schema::hasTable('product_offers') ? ($product->offers ?? collect()) : collect();
+                    $internalOffer  = $offers->first(fn($offer) => (bool) ($offer->is_internal ?? false));
+                    $bestCompetitor = $offers
+                        ->filter(fn($offer) => ! (bool) ($offer->is_internal ?? false) && filled($offer->price_amount))
+                        ->sortBy('price_amount')
+                        ->first();
+                    $amazonOffer = $offers->first(fn($offer) => (string) ($offer->source_type ?? '') === 'amazon_referral');
+
+                    return [
+                        'id'                     => (int) $product->id,
+                        'internal_code'          => (string) ($product->internal_code ?? ''),
+                        'name'                   => (string) ($product->name ?? ''),
+                        'brand'                  => (string) ($product->brand ?? ''),
+                        'model'                  => (string) ($product->model ?? ''),
+                        'color_label'            => (string) ($product->color_label ?? ''),
+                        'track_serials'          => (bool) $product->track_serials,
+                        'identifiers_count'      => (int) ($product->identifiers_count ?? 0),
+                        'serials_count'          => (int) ($product->serials_count ?? 0),
+                        'media_count'            => (int) ($product->media_count ?? 0),
+                        'source'                 => (string) (($product->meta['source'] ?? 'manual') ?: 'manual'),
+                        'publication_mode'       => (string) (($product->meta['catalog']['publication_mode'] ?? '') ?: ''),
+                        'public_reference'       => (string) (($product->meta['catalog']['public_reference'] ?? '') ?: ($product->internal_code ?? '')),
+                        'private_links'          => count(array_filter(is_array($product->meta['catalog']['private_source_links'] ?? null) ? $product->meta['catalog']['private_source_links'] : [], fn($value) => filled($value))),
+                        'categories'             => (string) (($product->meta['catalog']['categories'] ?? '') ?: ''),
+                        'stock_quantity'         => is_numeric($product->meta['stock']['quantity'] ?? null) ? (int) $product->meta['stock']['quantity'] : null,
+                        'price_wholesale'        => is_numeric($product->meta['pricing']['wholesale'] ?? null) ? (float) $product->meta['pricing']['wholesale'] : null,
+                        'offers_count'           => $offers->count(),
+                        'own_offer_price'        => $internalOffer && filled($internalOffer->price_amount) ? (float) $internalOffer->price_amount : null,
+                        'best_competitor_price'  => $bestCompetitor && filled($bestCompetitor->price_amount) ? (float) $bestCompetitor->price_amount : null,
+                        'best_competitor_source' => $bestCompetitor ? (string) ($bestCompetitor->source_name ?? $bestCompetitor->source_type ?? '') : '',
+                        'amazon_referral_url'    => $amazonOffer ? (string) ($amazonOffer->referral_url ?? '') : '',
+                    ];
+                })
+                ->all();
+        }
+
+        if (Schema::hasTable('assistenza_tecnorepair_schede_legacy')) {
+            $this->tecnorepairRows = $this->fornitore->tecnorepairSchede()
+                ->withCount('allegati')
+                ->orderByRaw("CASE status_bucket WHEN 'open' THEN 0 WHEN 'waiting' THEN 1 WHEN 'closed' THEN 2 ELSE 3 END")
+                ->orderByDesc('date_received')
+                ->limit(12)
+                ->get(['id', 'legacy_numero_scheda', 'product_model', 'product_code', 'serial_number', 'status_bucket', 'status_label'])
+                ->map(fn($scheda) => [
+                    'id'             => (int) $scheda->id,
+                    'legacy_numero'  => (string) ($scheda->legacy_numero_scheda ?? ''),
+                    'product_model'  => (string) ($scheda->product_model ?? ''),
+                    'product_code'   => (string) ($scheda->product_code ?? ''),
+                    'serial_number'  => (string) ($scheda->serial_number ?? ''),
+                    'status_bucket'  => (string) ($scheda->status_bucket ?? ''),
+                    'status_label'   => (string) ($scheda->status_label ?? ''),
+                    'allegati_count' => (int) ($scheda->allegati_count ?? 0),
+                ])
+                ->all();
+        }
+    }
+
+    private function resolveFornitoreAdminCode(): ?string
+    {
+        $admin = $this->fornitore->amministratore;
+        if (! $admin) {
+            return null;
+        }
+
+        $code = trim((string) ($admin->codice_amministratore ?? ''));
+
+        return $code !== '' ? $code : (string) $admin->id;
+    }
+
+    private function suggestWholesaleCsvPath(): string
+    {
+        $basePath = base_path('Miki-Bug-workspace/Fornitori/Listini da importare');
+        if (! is_dir($basePath)) {
+            return '';
+        }
+
+        $normalizedName = Str::of((string) ($this->fornitore->ragione_sociale ?? ''))
+            ->ascii()
+            ->lower()
+            ->replaceMatches('/[^a-z0-9]+/', ' ')
+            ->trim()
+            ->value();
+
+        $candidates = glob($basePath . '/*/wholesale.csv') ?: [];
+        foreach ($candidates as $candidate) {
+            $segment = Str::of((string) basename(dirname($candidate)))
+                ->ascii()
+                ->lower()
+                ->replaceMatches('/[^a-z0-9]+/', ' ')
+                ->trim()
+                ->value();
+
+            if ($segment !== '' && $normalizedName !== '' && Str::contains($normalizedName, $segment)) {
+                return $candidate;
+            }
+        }
+
+        return (string) ($candidates[0] ?? '');
+    }
+
+    private function refreshOperationalBoxes(): void
+    {
+        $user = Auth::user();
+        if ($user instanceof User) {
+            $this->hydrateBoxData($user);
+        }
+
+        $this->fornitore->refresh();
+        $this->refreshCatalogRows();
+    }
+
     /**
      * @return array<int, string>
      */
@@ -521,6 +672,28 @@ private function hydrateBoxData(User $user): void
                 'voce_spesa_default_id'  => null,
                 'conto_costo_default_id' => null,
             ],
+            'catalogo_modulo'    => [
+                'scope_code'      => null,
+                'fe_products'     => 0,
+                'csv_products'    => 0,
+                'manual_products' => 0,
+                'internal_only'   => 0,
+                'private_links'   => 0,
+                'offers'          => 0,
+                'amazon_links'    => 0,
+            ],
+            'prodotti'           => [
+                'count'        => 0,
+                'serializzati' => 0,
+                'identifiers'  => 0,
+                'with_media'   => 0,
+            ],
+            'tecnorepair'        => [
+                'schede'  => 0,
+                'aperte'  => 0,
+                'chiuse'  => 0,
+                'seriali' => 0,
+            ],
             'ade'                => ['count' => 0, 'lordo' => 0.0],
             'fe'                 => ['count' => 0, 'totale' => 0.0, 'contabilizzate' => 0],
             'contabilita'        => [
@@ -550,6 +723,54 @@ private function hydrateBoxData(User $user): void
 
         $this->box['stabile_id'] = $activeStabileId;
 
+        if (Schema::hasTable('products')) {
+            $productsBase    = Product::query()->where('default_fornitore_id', (int) $this->fornitore->id);
+            $catalogProducts = (clone $productsBase)->get(['id', 'meta']);
+
+            $this->box['prodotti']['count']        = (int) (clone $productsBase)->count();
+            $this->box['prodotti']['serializzati'] = (int) (clone $productsBase)->where('track_serials', true)->count();
+            $this->box['prodotti']['with_media']   = (int) (clone $productsBase)->whereHas('media')->count();
+            $this->box['prodotti']['identifiers']  = (int) (clone $productsBase)->withCount('identifiers')->get()->sum('identifiers_count');
+
+            $scopeCode                                  = trim((string) ($this->fornitore->codice_univoco ?? ''));
+            $this->box['catalogo_modulo']['scope_code'] = $scopeCode !== '' ? $scopeCode : ('FORN-' . str_pad((string) $this->fornitore->id, 6, '0', STR_PAD_LEFT));
+
+            foreach ($catalogProducts as $product) {
+                $meta         = is_array($product->meta ?? null) ? $product->meta : [];
+                $source       = (string) ($meta['source'] ?? 'manual');
+                $catalog      = is_array($meta['catalog'] ?? null) ? $meta['catalog'] : [];
+                $privateLinks = is_array($catalog['private_source_links'] ?? null) ? $catalog['private_source_links'] : [];
+
+                if ($source === 'fattura_elettronica') {
+                    $this->box['catalogo_modulo']['fe_products']++;
+                } elseif ($source === 'ncom_wholesale_csv') {
+                    $this->box['catalogo_modulo']['csv_products']++;
+                } else {
+                    $this->box['catalogo_modulo']['manual_products']++;
+                }
+
+                if ((string) ($catalog['publication_mode'] ?? '') === 'internal_only') {
+                    $this->box['catalogo_modulo']['internal_only']++;
+                }
+
+                $this->box['catalogo_modulo']['private_links'] += count(array_filter($privateLinks, fn($value) => filled($value)));
+            }
+
+            if (Schema::hasTable('product_offers')) {
+                $offersBase                                   = $this->fornitore->productOffers()->where('is_active', true);
+                $this->box['catalogo_modulo']['offers']       = (int) (clone $offersBase)->count();
+                $this->box['catalogo_modulo']['amazon_links'] = (int) (clone $offersBase)->where('source_type', 'amazon_referral')->count();
+            }
+        }
+
+        if (Schema::hasTable('assistenza_tecnorepair_schede_legacy')) {
+            $stats                               = $this->fornitore->tecnorepair_stats;
+            $this->box['tecnorepair']['schede']  = (int) ($stats['total'] ?? 0);
+            $this->box['tecnorepair']['aperte']  = (int) ($stats['open'] ?? 0);
+            $this->box['tecnorepair']['chiuse']  = (int) ($stats['closed'] ?? 0);
+            $this->box['tecnorepair']['seriali'] = (int) ($stats['serials'] ?? 0);
+        }
+
         // Feature flags & defaults (per stabile) + fallback (per fornitore)
         $settings = null;
         if (Schema::hasTable('fornitore_stabile_impostazioni')) {
@@ -770,6 +991,266 @@ protected function getHeaderActions(): array
                 ->icon('heroicon-o-tag')
                 ->action(fn() => $this->importLegacyTags()),
 
+            Action::make('nuovo_prodotto')
+                ->label('Nuovo prodotto')
+                ->icon('heroicon-o-cube')
+                ->visible(fn(): bool => Schema::hasTable('products'))
+                ->form([
+                    TextInput::make('name')->label('Nome prodotto')->required()->maxLength(255),
+                    TextInput::make('brand')->label('Marca')->maxLength(255),
+                    TextInput::make('model')->label('Modello')->maxLength(255),
+                    TextInput::make('color_label')->label('Colore')->maxLength(255),
+                    TextInput::make('variant_label')->label('Variante')->maxLength(255),
+                    Toggle::make('track_serials')->label('Gestione seriali')->default(false),
+                    TextInput::make('vendor_sku')->label('Codice fornitore')->maxLength(255),
+                    TextInput::make('ean_code')->label('EAN / GTIN')->maxLength(32),
+                    TextInput::make('qr_code')->label('QR / payload')->maxLength(255),
+                ])
+                ->action(function (array $data): void {
+                    $service  = app(FornitoreProductCatalogService::class);
+                    $resolved = $service->resolveOrCreateProduct($this->fornitore, [
+                        'name'          => (string) ($data['name'] ?? ''),
+                        'brand'         => (string) ($data['brand'] ?? ''),
+                        'model'         => (string) ($data['model'] ?? ''),
+                        'color_label'   => (string) ($data['color_label'] ?? ''),
+                        'variant_label' => (string) ($data['variant_label'] ?? ''),
+                        'track_serials' => (bool) ($data['track_serials'] ?? false),
+                        'type'          => 'product',
+                        'unit_measure'  => 'pz',
+                    ]);
+
+                    if (filled($data['vendor_sku'] ?? null)) {
+                        $service->upsertIdentifier($resolved['product'], [
+                            'fornitore_id' => (int) $this->fornitore->id,
+                            'code_type'    => 'vendor_sku',
+                            'code_role'    => 'supplier',
+                            'code_value'   => (string) $data['vendor_sku'],
+                            'source'       => 'manual',
+                        ]);
+                    }
+
+                    if (filled($data['ean_code'] ?? null)) {
+                        $service->upsertIdentifier($resolved['product'], [
+                            'fornitore_id' => null,
+                            'code_type'    => 'ean',
+                            'code_role'    => 'barcode',
+                            'code_value'   => (string) $data['ean_code'],
+                            'source'       => 'manual',
+                        ]);
+                    }
+
+                    if (filled($data['qr_code'] ?? null)) {
+                        $service->upsertIdentifier($resolved['product'], [
+                            'fornitore_id' => null,
+                            'code_type'    => 'qr',
+                            'code_role'    => 'barcode',
+                            'code_value'   => (string) $data['qr_code'],
+                            'source'       => 'manual',
+                        ]);
+                    }
+
+                    $this->refreshOperationalBoxes();
+                    Notification::make()->title('Prodotto salvato')->success()->send();
+                }),
+
+            Action::make('estrai_prodotti_fe')
+                ->label('Estrai prodotti da FE')
+                ->icon('heroicon-o-document-magnifying-glass')
+                ->visible(fn(): bool => Schema::hasTable('products'))
+                ->form([
+                    TextInput::make('limit')->label('Numero FE da analizzare')->numeric()->default(40)->required(),
+                ])
+                ->action(function (array $data): void {
+                    $user = Auth::user();
+                    if (! $user instanceof User) {
+                        Notification::make()->title('Utente non valido')->danger()->send();
+                        return;
+                    }
+
+                    $stabileId = StabileContext::resolveActiveStabileId($user);
+                    if (! $stabileId) {
+                        Notification::make()->title('Seleziona uno stabile attivo')->warning()->send();
+                        return;
+                    }
+
+                    $stats = app(FornitoreProductCatalogService::class)->extractFromFattureElettroniche(
+                        $this->fornitore,
+                        (int) $stabileId,
+                        max(1, (int) ($data['limit'] ?? 40)),
+                    );
+
+                    $this->refreshOperationalBoxes();
+                    Notification::make()
+                        ->title('Estrazione prodotti completata')
+                        ->body('FE: ' . $stats['fatture'] . ' | righe: ' . $stats['lines'] . ' | nuovi prodotti: ' . $stats['products'] . ' | codici: ' . $stats['identifiers'])
+                        ->success()
+                        ->send();
+                }),
+
+            Action::make('importa_listino_csv')
+                ->label('Importa listino CSV')
+                ->icon('heroicon-o-arrow-down-tray')
+                ->visible(fn(): bool => Schema::hasTable('products'))
+                ->form([
+                    TextInput::make('csv_path')
+                        ->label('Percorso CSV listino')
+                        ->default(fn(): string => $this->suggestWholesaleCsvPath())
+                        ->required(),
+                    TextInput::make('limit')->label('Limite righe')->numeric()->default(0),
+                    Toggle::make('dry_run')->label('Solo simulazione')->default(false),
+                ])
+                ->action(function (array $data): void {
+                    try {
+                        $stats = app(FornitoreProductCatalogService::class)->importWholesaleCsv(
+                            $this->fornitore,
+                            (string) ($data['csv_path'] ?? ''),
+                            max(0, (int) ($data['limit'] ?? 0)),
+                            (bool) ($data['dry_run'] ?? false),
+                        );
+                    } catch (\Throwable $e) {
+                        Notification::make()->title('Import listino fallito')->body($e->getMessage())->danger()->send();
+                        return;
+                    }
+
+                    $this->refreshOperationalBoxes();
+
+                    Notification::make()
+                        ->title((bool) ($data['dry_run'] ?? false) ? 'Simulazione listino completata' : 'Import listino completato')
+                        ->body(
+                            'righe: ' . $stats['rows']
+                            . ' | nuovi: ' . $stats['products']
+                            . ' | aggiornati: ' . $stats['updated']
+                            . ' | codici: ' . $stats['identifiers']
+                            . ' | offerte: ' . ($stats['offers'] ?? 0)
+                            . ' | link sorgente interni: ' . ($stats['private_links'] ?? 0)
+                            . ' | media remoti rimossi: ' . ($stats['remote_media_pruned'] ?? 0)
+                        )
+                        ->success()
+                        ->send();
+                }),
+
+            Action::make('scarica_asset_catalogo')
+                ->label('Internalizza asset')
+                ->icon('heroicon-o-photo')
+                ->visible(fn(): bool => Schema::hasTable('products'))
+                ->form([
+                    TextInput::make('limit')->label('Limite prodotti')->numeric()->default(50)->required(),
+                    Toggle::make('dry_run')->label('Solo simulazione')->default(false),
+                ])
+                ->action(function (array $data): void {
+                    $stats = app(ProductAssetIngestionService::class)->ingestForFornitore(
+                        $this->fornitore,
+                        max(1, (int) ($data['limit'] ?? 50)),
+                        (bool) ($data['dry_run'] ?? false),
+                    );
+
+                    $this->refreshOperationalBoxes();
+                    Notification::make()
+                        ->title((bool) ($data['dry_run'] ?? false) ? 'Simulazione asset completata' : 'Asset catalogo internalizzati')
+                        ->body(
+                            'prodotti: ' . $stats['products']
+                            . ' | immagini: ' . $stats['images']
+                            . ' | documenti: ' . $stats['documents']
+                            . ' | esistenti: ' . $stats['skipped_existing']
+                            . ' | non supportati: ' . $stats['skipped_unsupported']
+                            . ' | errori: ' . $stats['failed']
+                        )
+                        ->success()
+                        ->send();
+                }),
+
+            Action::make('genera_referral_amazon')
+                ->label('Prepara link Amazon')
+                ->icon('heroicon-o-shopping-bag')
+                ->visible(fn(): bool => Schema::hasTable('products') && Schema::hasTable('product_offers'))
+                ->form([
+                    TextInput::make('associate_tag')->label('Referral tag Amazon')->default((string) config('catalog.amazon.associate_tag', ''))->maxLength(64),
+                    Select::make('locale')->label('Marketplace')->options([
+                        'it' => 'Amazon IT',
+                        'de' => 'Amazon DE',
+                        'fr' => 'Amazon FR',
+                        'es' => 'Amazon ES',
+                        'uk' => 'Amazon UK',
+                    ])->default((string) config('catalog.amazon.default_locale', 'it'))->required(),
+                    TextInput::make('limit')->label('Limite prodotti')->numeric()->default(200)->required(),
+                ])
+                ->action(function (array $data): void {
+                    $service  = app(ProductOfferService::class);
+                    $products = Product::query()
+                        ->where('default_fornitore_id', (int) $this->fornitore->id)
+                        ->orderBy('id')
+                        ->limit(max(1, (int) ($data['limit'] ?? 200)))
+                        ->get(['id', 'name', 'brand', 'model']);
+
+                    $created = 0;
+                    foreach ($products as $product) {
+                        $offer = $service->syncAmazonReferralOffer($product, (string) ($data['associate_tag'] ?? ''), (string) ($data['locale'] ?? 'it'));
+                        if ($offer !== null) {
+                            $created++;
+                        }
+                    }
+
+                    $this->refreshOperationalBoxes();
+                    Notification::make()
+                        ->title('Link Amazon preparati')
+                        ->body('prodotti elaborati: ' . $products->count() . ' | link attivi: ' . $created)
+                        ->success()
+                        ->send();
+                }),
+
+            Action::make('importa_tecnorepair')
+                ->label('Importa TecnoRepair')
+                ->icon('heroicon-o-wrench-screwdriver')
+                ->form([
+                    TextInput::make('mdb_path')
+                        ->label('Percorso MDB TecnoRepair')
+                        ->default('/home/michele/netgescon/netgescon-day0/Miki-Bug-workspace/screenshot/Assistenza gestionale/Archivi/TecnoRepairDB.mdb')
+                        ->required(),
+                    TextInput::make('limit')->label('Limite schede')->numeric()->default(0),
+                    Toggle::make('dry_run')->label('Solo simulazione')->default(false),
+                    Toggle::make('force_primary')->label('Marca come centro principale')->default(true),
+                ])
+                ->action(function (array $data): void {
+                    $adminCode = $this->resolveFornitoreAdminCode();
+                    if ($adminCode === null) {
+                        Notification::make()->title('Amministratore fornitore non trovato')->danger()->send();
+                        return;
+                    }
+
+                    $params = [
+                        'amministratore' => $adminCode,
+                        '--mdb'          => (string) ($data['mdb_path'] ?? ''),
+                        '--fornitore-id' => (int) $this->fornitore->id,
+                    ];
+
+                    $limit = max(0, (int) ($data['limit'] ?? 0));
+                    if ($limit > 0) {
+                        $params['--limit'] = $limit;
+                    }
+
+                    if ((bool) ($data['dry_run'] ?? false)) {
+                        $params['--dry-run'] = true;
+                    }
+
+                    if ((bool) ($data['force_primary'] ?? true)) {
+                        $params['--force-primary'] = true;
+                    }
+
+                    try {
+                        Artisan::call('tecnorepair:import-legacy', $params);
+                    } catch (\Throwable $e) {
+                        Notification::make()->title('Import TecnoRepair fallito')->body($e->getMessage())->danger()->send();
+                        return;
+                    }
+
+                    $this->refreshOperationalBoxes();
+                    Notification::make()
+                        ->title('Import TecnoRepair completato')
+                        ->body(trim(Artisan::output()) ?: 'Operazione completata.')
+                        ->success()
+                        ->send();
+                }),
+
             Action::make('impostazioni_fe')
                 ->label('Impostazioni FE')
                 ->icon('heroicon-o-adjustments-horizontal')

app/Filament/Pages/Strumenti/PostItGestione.php

@@ -44,11 +44,16 @@ class PostItGestione extends Page
 
     public string $tecnicoSearch = '';
 
+    public string $tecnicoLineFilter = '';
+
     public string $tecnicoScopeFilter = 'tutti';
 
     /** @var array<int,string> */
     public array $riaperturaNote = [];
 
+    /** @var array<int,string> */
+    public array $conversioneNote = [];
+
     /** @var array<string, int|null> */
     private array $rubricaPhoneCache = [];
 
@@ -104,7 +109,7 @@ public function convertiInTicket(int $postItId): void
             'stabile_id'        => $postIt->stabile_id,
             'aperto_da_user_id' => Auth::id(),
             'titolo'            => $postIt->oggetto ?: ('Chiamata da ' . ($postIt->nome_chiamante ?: 'Contatto sconosciuto')),
-            'descrizione'       => trim(($postIt->nota ?? '') . "\n\nRiferimento chiamata: #{$postIt->id}"),
+            'descrizione'       => $this->buildTicketDescriptionFromPostIt($postItId, $postIt),
             'data_apertura' => now(),
             'stato'         => 'Aperto',
             'priorita'      => $postIt->priorita,
@@ -119,6 +124,8 @@ public function convertiInTicket(int $postItId): void
             ->body("Ticket #{$ticket->id} creato dal Post-it #{$postIt->id}")
             ->success()
             ->send();
+
+        unset($this->conversioneNote[$postItId]);
     }
 
     public function chiudiPostIt(int $postItId): void
@@ -270,6 +277,11 @@ public function getChiamateTecnicheProperty()
                 $items = $items->filter(fn(CommunicationMessage $message): bool => $this->getTecnicoScope($message) === $this->tecnicoScopeFilter)->values();
             }
 
+            $lineFilter = trim($this->tecnicoLineFilter);
+            if ($lineFilter !== '') {
+                $items = $items->filter(fn(CommunicationMessage $message): bool => $this->matchesTecnicoLineFilter($message, $lineFilter))->values();
+            }
+
             return $items;
         } catch (QueryException) {
             return collect();
@@ -323,18 +335,45 @@ public function creaPostItDaMessaggio(int $messageId): void
         $sourceLabel = $sourceKey === 'panasonic_csta' ? 'Panasonic CTI' : 'SMDR';
         $smdr        = (array) data_get($message->metadata, 'smdr', []);
         $line        = trim((string) ($message->message_text ?? ''));
+        $phone       = (string) ($message->phone_number ?: ($smdr['dial_number'] ?? ''));
+        $nominativo  = $this->getTecnicoNominativo($message);
+        $lineLabel   = $this->getTecnicoLineaLabel($message);
+        $direction   = match (strtolower(trim((string) $message->direction))) {
+            'inbound' => 'Chiamata ricevuta',
+            'outbound' => 'Chiamata effettuata',
+            'internal' => 'Chiamata interna',
+            default => 'Evento telefonico',
+        };
+
+        $oggetto = $direction;
+        if ($lineLabel !== '-') {
+            $oggetto .= (string) $message->channel === 'smdr'
+                ? ' - linea ' . $lineLabel
+                : ' - ' . $lineLabel;
+        }
+
+        $notaParts = [];
+        if ($phone !== '') {
+            $notaParts[] = 'Numero: ' . $phone;
+        }
+        if ($nominativo) {
+            $notaParts[] = 'Contatto: ' . $nominativo;
+        }
+        if ($line !== '') {
+            $notaParts[] = 'Dettaglio sorgente: ' . $line;
+        }
 
         $postIt = ChiamataPostIt::query()->create([
             'stabile_id'        => $message->stabile_id,
             'creato_da_user_id' => Auth::id(),
             'telefono'          => $message->phone_number,
-            'nome_chiamante'    => $sourceLabel . ' ' . strtoupper((string) $message->direction),
+            'nome_chiamante'    => $nominativo ?: ($phone !== '' ? $phone : ($sourceLabel . ' ' . strtoupper((string) $message->direction))),
             'direzione'         => $this->normalizePostItDirection((string) $message->direction),
             'origine'           => $sourceKey . '_table',
             'origine_id'        => (string) $message->id,
             'durata_secondi'    => is_numeric($smdr['duration_seconds'] ?? null) ? (int) $smdr['duration_seconds'] : null,
-            'oggetto'           => 'Chiamata da pannello tecnico ' . $sourceLabel,
-            'nota'              => $line !== '' ? $line : ('Evento ' . $sourceLabel . ' senza testo riga'),
+            'oggetto'           => $oggetto,
+            'nota'              => $notaParts !== [] ? implode("\n", $notaParts) : ('Evento ' . $sourceLabel . ' senza dettagli operativi'),
             'priorita'          => 'Media',
             'stato'             => 'post_it',
             'chiamata_il'       => $message->received_at ?? now(),
@@ -436,6 +475,49 @@ public function getTecnicoLineaLabel(CommunicationMessage $message): string
         return $parts !== [] ? implode(' / ', $parts) : '-';
     }
 
+    private function matchesTecnicoLineFilter(CommunicationMessage $message, string $filter): bool
+    {
+        $needle = mb_strtolower(trim($filter));
+        if ($needle === '') {
+            return true;
+        }
+
+        $haystacks = [
+            mb_strtolower($this->getTecnicoLineaLabel($message)),
+            mb_strtolower((string) ($message->target_extension ?? '')),
+            mb_strtolower((string) data_get($message->metadata, 'smdr.co', '')),
+            mb_strtolower((string) data_get($message->metadata, 'provider_call_id', '')),
+            mb_strtolower((string) ($message->message_text ?? '')),
+        ];
+
+        foreach ($haystacks as $haystack) {
+            if ($haystack !== '' && str_contains($haystack, $needle)) {
+                return true;
+            }
+        }
+
+        return false;
+    }
+
+    private function buildTicketDescriptionFromPostIt(int $postItId, ChiamataPostIt $postIt): string
+    {
+        $parts = [];
+
+        $nota = trim((string) ($postIt->nota ?? ''));
+        if ($nota !== '') {
+            $parts[] = $nota;
+        }
+
+        $conversioneNote = trim((string) ($this->conversioneNote[$postItId] ?? ''));
+        if ($conversioneNote !== '') {
+            $parts[] = 'Nota operatore prima della conversione:' . "\n" . $conversioneNote;
+        }
+
+        $parts[] = 'Riferimento chiamata: #' . $postIt->id;
+
+        return implode("\n\n", $parts);
+    }
+
     public function richiediClickToCallDaMessaggio(int $messageId): void
     {
         $user = Auth::user();

app/Filament/Pages/Supporto/AssistenzaLegacy.php

@@ -0,0 +1,164 @@
+<?php
+namespace App\Filament\Pages\Supporto;
+
+use App\Filament\Pages\Gescon\FornitoreScheda;
+use App\Models\Amministratore;
+use App\Models\AssistenzaTecnorepairScheda;
+use App\Models\User;
+use App\Support\StabileContext;
+use BackedEnum;
+use Filament\Pages\Page;
+use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Support\Facades\Auth;
+use UnitEnum;
+
+class AssistenzaLegacy extends Page
+{
+    protected static ?string $navigationLabel = 'Assistenza Legacy';
+
+    protected static ?string $title = 'Assistenza Legacy';
+
+    protected static BackedEnum|string|null $navigationIcon = 'heroicon-o-wrench-screwdriver';
+
+    protected static UnitEnum|string|null $navigationGroup = 'Supporto';
+
+    protected static ?int $navigationSort = 28;
+
+    protected static ?string $slug = 'supporto/assistenza-legacy';
+
+    protected string $view = 'filament.pages.supporto.assistenza-legacy';
+
+    public string $status = 'all';
+
+    public string $search = '';
+
+    public ?int $selectedSchedaId = null;
+
+    /** @var array<string,int> */
+    public array $counters = [
+        'all'     => 0,
+        'open'    => 0,
+        'waiting' => 0,
+        'closed'  => 0,
+    ];
+
+    public static function canAccess(): bool
+    {
+        $user = Auth::user();
+
+        return $user instanceof User
+        && $user->hasAnyRole(['super-admin', 'admin', 'amministratore', 'collaboratore']);
+    }
+
+    public function mount(): void
+    {
+        $this->selectedSchedaId = (int) request()->query('scheda', 0) ?: null;
+        $this->refreshCounters();
+    }
+
+    public function updatedStatus(): void
+    {
+        $this->refreshCounters();
+    }
+
+    public function updatedSearch(): void
+    {
+        $this->refreshCounters();
+    }
+
+    public function apriScheda(int $schedaId): void
+    {
+        $this->selectedSchedaId = $schedaId;
+    }
+
+    public function getRowsProperty()
+    {
+        return $this->baseQuery()
+            ->with(['fornitore:id,ragione_sociale,is_tecnorepair_primary', 'allegati'])
+            ->search($this->search)
+            ->statusBucket($this->status)
+            ->orderByRaw("CASE status_bucket WHEN 'open' THEN 0 WHEN 'waiting' THEN 1 WHEN 'closed' THEN 2 ELSE 3 END")
+            ->orderByDesc('date_received')
+            ->orderByDesc('id')
+            ->limit(250)
+            ->get();
+    }
+
+    public function getSelectedSchedaProperty(): ?AssistenzaTecnorepairScheda
+    {
+        if ((int) ($this->selectedSchedaId ?? 0) <= 0) {
+            return null;
+        }
+
+        return $this->baseQuery()
+            ->with(['fornitore:id,ragione_sociale,is_tecnorepair_primary', 'allegati', 'productSerials'])
+            ->find((int) $this->selectedSchedaId);
+    }
+
+    public function getFornitoreUrl(?int $fornitoreId): ?string
+    {
+        if ((int) $fornitoreId <= 0) {
+            return null;
+        }
+
+        return FornitoreScheda::getUrl(['record' => $fornitoreId], panel: 'admin-filament');
+    }
+
+    public function getImportCommandHintProperty(): string
+    {
+        $admin = $this->resolveAmministratore();
+
+        return $admin instanceof Amministratore
+            ? 'php artisan tecnorepair:import-legacy ' . ((string) ($admin->codice_amministratore ?: $admin->id)) . ' --force-primary'
+            : 'php artisan tecnorepair:import-legacy {amministratore} --force-primary';
+    }
+
+    private function refreshCounters(): void
+    {
+        $query = $this->baseQuery()->search($this->search);
+
+        $this->counters = [
+            'all'     => (int) (clone $query)->count(),
+            'open'    => (int) (clone $query)->where('status_bucket', 'open')->count(),
+            'waiting' => (int) (clone $query)->where('status_bucket', 'waiting')->count(),
+            'closed'  => (int) (clone $query)->where('status_bucket', 'closed')->count(),
+        ];
+    }
+
+    private function baseQuery(): Builder
+    {
+        $query = AssistenzaTecnorepairScheda::query();
+        $user  = Auth::user();
+
+        if (! $user instanceof User) {
+            return $query->whereRaw('1 = 0');
+        }
+
+        if ($user->hasAnyRole(['super-admin', 'admin'])) {
+            return $query;
+        }
+
+        $amministratore = $this->resolveAmministratore();
+        if (! $amministratore instanceof Amministratore) {
+            return $query->whereRaw('1 = 0');
+        }
+
+        return $query->forAmministratore((int) $amministratore->id);
+    }
+
+    private function resolveAmministratore(): ?Amministratore
+    {
+        $user = Auth::user();
+        if (! $user instanceof User) {
+            return null;
+        }
+
+        if ($user->amministratore instanceof Amministratore) {
+            return $user->amministratore;
+        }
+
+        $stabile = StabileContext::getActiveStabile($user);
+
+        return $stabile?->amministratore;
+    }
+}

app/Filament/Pages/Supporto/TicketMobile.php

@@ -55,6 +55,8 @@ class TicketMobile extends Page
 
     public ?string $newTicketDescrizione = null;
 
+    public ?string $newTicketCallNote = null;
+
     public ?string $newTicketLuogo = null;
 
     public string $newTicketPriorita = 'Media';
@@ -207,8 +209,8 @@ public function creaPostItDaChiamataInIngresso(): void
             'direzione'         => 'in_arrivo',
             'origine'           => 'smdr_live_banner',
             'origine_id'        => (string) ($this->liveIncomingCall['message_id'] ?? ''),
-            'oggetto'           => 'Richiesta telefonica da valutare',
-            'nota'              => $line !== '' ? $line : ('Chiamata in ingresso da ' . $phone),
+            'oggetto'           => 'Chiamata ricevuta da gestire',
+            'nota'              => $this->buildLiveCallPostItNote($phone, $line),
             'priorita'          => 'Media',
             'stato'             => 'post_it',
             'chiamata_il'       => now(),
@@ -574,18 +576,9 @@ public function creaTicketRapido(): void
         $descrizione = trim((string) $this->newTicketDescrizione);
         if ($caller) {
             $telefono     = $caller->telefono_cellulare ?: ($caller->telefono_ufficio ?: $caller->telefono_casa);
-            $descrizione .= "\n\nChiamante selezionato: " . ($caller->nome_completo ?: $caller->ragione_sociale ?: ('Rubrica #' . $caller->id));
+            $descrizione .= "\n\nContatto associato: " . ($caller->nome_completo ?: $caller->ragione_sociale ?: ('Rubrica #' . $caller->id));
             if ($telefono) {
-                $descrizione .= "\nTelefono: {$telefono}";
-            }
-            if ($caller->tipo_utenza_call) {
-                $descrizione .= "\nProfilo: {$caller->tipo_utenza_call}";
-            }
-            if ($caller->riferimento_stabile) {
-                $descrizione .= "\nRif. stabile: {$caller->riferimento_stabile}";
-            }
-            if ($caller->riferimento_unita) {
-                $descrizione .= "\nRif. unità: {$caller->riferimento_unita}";
+                $descrizione .= "\nTelefono richiamabile: {$telefono}";
             }
         }
 
@@ -624,6 +617,7 @@ public function creaTicketRapido(): void
 
         $this->newTicketTitolo         = null;
         $this->newTicketDescrizione    = null;
+        $this->newTicketCallNote       = null;
         $this->newTicketLuogo          = null;
         $this->newTicketPriorita       = 'Media';
         $this->newTicketCategoriaId    = null;
@@ -928,6 +922,7 @@ private function prefillTicketFromLiveCall(string $phone, string $line): void
     {
         $this->callerSearch = $phone;
         $this->searchCaller();
+        $this->newTicketCallNote = trim($line) !== '' ? trim($line) : null;
 
         $rubricaId = (int) ($this->liveIncomingCall['rubrica_id'] ?? 0);
         if ($rubricaId > 0) {
@@ -940,14 +935,68 @@ private function prefillTicketFromLiveCall(string $phone, string $line): void
         }
 
         if (blank($this->newTicketTitolo)) {
-            $this->newTicketTitolo = 'Chiamata in ingresso ' . $phone;
+            $this->newTicketTitolo = 'Segnalazione telefonica in arrivo';
         }
 
         if (blank($this->newTicketDescrizione)) {
-            $this->newTicketDescrizione = 'Segnalazione aperta durante chiamata in ingresso da ' . $phone . ".\n" . $line;
+            $this->newTicketDescrizione = 'Segnalazione aperta durante chiamata ricevuta dal numero ' . $phone . '.';
         }
     }
 
+    /**
+     * @return array{phone:?string,target_extension:?string,received_at:?string,caller_name:?string,caller_profile:?string,riferimento_stabile:?string,riferimento_unita:?string,stabile_label:?string,call_note:?string}
+     */
+    public function getTicketCallContextProperty(): array
+    {
+        $caller = $this->selectedCallerId
+            ? RubricaUniversale::query()->find($this->selectedCallerId)
+            : null;
+
+        $phone = null;
+        if (! empty($this->liveIncomingCall['phone'])) {
+            $phone = (string) $this->liveIncomingCall['phone'];
+        } else {
+            $digits = $this->normalizePhoneDigits((string) $this->callerSearch);
+            $phone  = $digits !== '' ? $digits : null;
+        }
+
+        return [
+            'phone'               => $phone,
+            'target_extension'    => ! empty($this->liveIncomingCall['target_extension']) ? (string) $this->liveIncomingCall['target_extension'] : null,
+            'received_at'         => ! empty($this->liveIncomingCall['received_at']) ? (string) $this->liveIncomingCall['received_at'] : null,
+            'caller_name'         => $caller ? (string) ($caller->nome_completo ?: $caller->ragione_sociale ?: '') : (! empty($this->liveIncomingCall['rubrica_nome']) ? (string) $this->liveIncomingCall['rubrica_nome'] : null),
+            'caller_profile'      => $caller ? ((string) ($caller->tipo_utenza_call ?: '') ?: null) : null,
+            'riferimento_stabile' => $caller ? ((string) ($caller->riferimento_stabile ?: '') ?: null) : null,
+            'riferimento_unita'   => $caller ? ((string) ($caller->riferimento_unita ?: '') ?: null) : null,
+            'stabile_label'       => $caller ? $this->getCallerStabileLabel((int) $caller->id) : null,
+            'call_note'           => $this->newTicketCallNote,
+        ];
+    }
+
+    private function buildLiveCallPostItNote(string $phone, string $line): string
+    {
+        $parts = [
+            'Chiamata ricevuta dal numero ' . $phone,
+        ];
+
+        $targetExtension = trim((string) ($this->liveIncomingCall['target_extension'] ?? ''));
+        if ($targetExtension !== '') {
+            $parts[] = 'Interno/gruppo chiamato: ' . $targetExtension;
+        }
+
+        $callerName = trim((string) ($this->liveIncomingCall['rubrica_nome'] ?? ''));
+        if ($callerName !== '') {
+            $parts[] = 'Contatto riconosciuto: ' . $callerName;
+        }
+
+        $cleanLine = trim($line);
+        if ($cleanLine !== '') {
+            $parts[] = 'Nota operativa: ' . $cleanLine;
+        }
+
+        return implode("\n", $parts);
+    }
+
     private function normalizePhoneDigits(string $value): string
     {
         return preg_replace('/\D+/', '', $value) ?: '';

app/Http/Controllers/Api/PanasonicCstaController.php

@@ -8,6 +8,7 @@
 use App\Models\RubricaUniversale;
 use App\Services\Cti\PbxRoutingService;
 use App\Support\PhoneNumber;
+use Carbon\CarbonInterface;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\Http;
@@ -53,6 +54,7 @@ public function incoming(Request $request): JsonResponse
         $routing    = app(PbxRoutingService::class)->resolveByExtension((string) ($payload['called_extension'] ?? ''));
 
         $postIt   = null;
+        $calledAt = $this->normalizePayloadDateTime($payload['called_at'] ?? null);
         if (Schema::hasTable('chiamate_post_it')) {
             $postIt = ChiamataPostIt::query()->create([
                 'stabile_id'        => $routing['stabile_id'],
@@ -69,7 +71,7 @@ public function incoming(Request $request): JsonResponse
                 'nota'              => $this->buildNote($payload),
                 'priorita'          => 'Media',
                 'stato'             => 'post_it',
-                'chiamata_il'       => $payload['called_at'] ?? now(),
+                'chiamata_il'       => $calledAt ?? now(),
             ]);
         }
 
@@ -173,8 +175,10 @@ public function callEnded(Request $request): JsonResponse
             'is_test'        => $isTest,
         ]);
 
+        try {
             $normalized = PhoneNumber::normalizeForMatch((string) ($payload['phone'] ?? ''));
             $direction  = $this->normalizeDirection((string) ($payload['direction'] ?? ''));
+            $endedAt    = $this->normalizePayloadDateTime($payload['ended_at'] ?? null);
             $postIt     = $this->findOpenPostIt(
                 (string) ($payload['event_id'] ?? ''),
                 $normalized !== '' ? $normalized : (string) ($payload['phone'] ?? '')
@@ -200,7 +204,7 @@ public function callEnded(Request $request): JsonResponse
                     'nota'              => $this->buildNote($payload),
                     'priorita'          => 'Media',
                     'stato'             => 'post_it',
-                'chiamata_il'       => $payload['ended_at'] ?? now(),
+                    'chiamata_il'       => $endedAt ?? now(),
                 ]);
             }
 
@@ -226,7 +230,7 @@ public function callEnded(Request $request): JsonResponse
             }
 
             if (Schema::hasColumn('chiamate_post_it', 'chiusa_il')) {
-            $postIt->chiusa_il = $payload['ended_at'] ?? now();
+                $postIt->chiusa_il = $endedAt ?? now();
             }
 
             if (! empty($payload['note'])) {
@@ -262,6 +266,25 @@ public function callEnded(Request $request): JsonResponse
                 'esito'                    => $postIt->esito,
                 'durata_secondi'           => Schema::hasColumn('chiamate_post_it', 'durata_secondi') ? $postIt->durata_secondi : null,
             ]);
+        } catch (\Throwable $e) {
+            Log::error('CTI Panasonic call-ended failed', [
+                'trace_id'          => $traceId,
+                'event_id'          => (string) ($payload['event_id'] ?? ''),
+                'called_extension'  => (string) ($payload['called_extension'] ?? ''),
+                'calling_extension' => (string) ($payload['calling_extension'] ?? ''),
+                'direction'         => (string) ($payload['direction'] ?? ''),
+                'phone'             => (string) ($payload['phone'] ?? ''),
+                'error'             => $e->getMessage(),
+                'exception'         => get_class($e),
+            ]);
+
+            return response()->json([
+                'ok'       => false,
+                'message'  => 'Call ended processing failed',
+                'trace_id' => $traceId,
+                'error'    => $e->getMessage(),
+            ], 500);
+        }
     }
 
     public function pendingClickToCall(Request $request): JsonResponse
@@ -640,7 +663,7 @@ private function storeIncomingCommunicationMessage(
             'message_text'        => $this->buildNote($payload),
             'attachments'         => null,
             'status'              => 'received',
-            'received_at'         => $payload['called_at'] ?? now(),
+            'received_at'         => $this->normalizePayloadDateTime($payload['called_at'] ?? null) ?? now(),
             'metadata'            => [
                 'provider'          => 'panasonic_ns1000',
                 'amministratore_id' => $routing['amministratore_id'],
@@ -701,7 +724,7 @@ private function closeCommunicationMessage(array $payload, string $normalizedPho
 
             if ($message) {
                 $metadata                     = is_array($message->metadata) ? $message->metadata : [];
-                $metadata['ended_at']         = ($payload['ended_at'] ?? now())->toDateTimeString();
+                $metadata['ended_at']         = ($this->normalizePayloadDateTime($payload['ended_at'] ?? null) ?? now())->toDateTimeString();
                 $metadata['duration_seconds'] = $payload['duration_seconds'] ?? null;
                 $metadata['outcome']          = $payload['outcome'] ?? null;
                 $metadata['event_type']       = (string) ($payload['event_type'] ?? 'ConnectionCleared');
@@ -714,7 +737,7 @@ private function closeCommunicationMessage(array $payload, string $normalizedPho
         }
 
         $metadata                     = is_array($message->metadata) ? $message->metadata : [];
-        $metadata['ended_at']         = ($payload['ended_at'] ?? now())->toDateTimeString();
+        $metadata['ended_at']         = ($this->normalizePayloadDateTime($payload['ended_at'] ?? null) ?? now())->toDateTimeString();
         $metadata['duration_seconds'] = $payload['duration_seconds'] ?? null;
         $metadata['outcome']          = $payload['outcome'] ?? null;
         $metadata['event_type']       = (string) ($payload['event_type'] ?? 'ConnectionCleared');
@@ -799,6 +822,28 @@ private function mergeMetadata(?array $existing, array $newData): array
         return $base;
     }
 
+    private function normalizePayloadDateTime(mixed $value): ?CarbonInterface
+    {
+        if ($value instanceof CarbonInterface) {
+            return $value;
+        }
+
+        if ($value instanceof \DateTimeInterface) {
+            return now()->setTimestamp($value->getTimestamp());
+        }
+
+        $raw = trim((string) ($value ?? ''));
+        if ($raw === '') {
+            return null;
+        }
+
+        try {
+            return now()->parse($raw);
+        } catch (\Throwable) {
+            return null;
+        }
+    }
+
     /**
      * @return array<string,mixed>
      */

app/Http/Middleware/ForceFilamentUiMiddleware.php

@@ -1,5 +1,4 @@
 <?php
-
 namespace App\Http\Middleware;
 
 use Closure;
@@ -22,6 +21,10 @@ public function handle(Request $request, Closure $next): Response
             return $next($request);
         }
 
+        if ($this->shouldBypassRedirect($request)) {
+            return $next($request);
+        }
+
         // Redirect only navigational requests. Non-GET calls are left as-is.
         if (! $request->isMethod('GET') && ! $request->isMethod('HEAD')) {
             return $next($request);
@@ -29,4 +32,25 @@ public function handle(Request $request, Closure $next): Response
 
         return redirect('/admin-filament');
     }
+
+    private function shouldBypassRedirect(Request $request): bool
+    {
+        foreach ([
+            'admin/fatture-elettroniche/*/download-xml',
+            'admin/fatture-elettroniche/*/download-pdf',
+            'admin/tickets/attachments/*/view',
+            'admin/insurance-policies/*/assets/*',
+            'admin/documenti/*/download',
+            'admin/documenti-collegati/*/download',
+            'admin/contabilita-gescon/documenti/*/download',
+            'admin/filament/import-inbox/*/download',
+            'admin/filament/tickets/attachments/*/view',
+        ] as $pattern) {
+            if ($request->is($pattern)) {
+                return true;
+            }
+        }
+
+        return false;
+    }
 }

app/Models/Amministratore.php

@@ -55,10 +55,23 @@ class Amministratore extends Model
         'cartella_dati',
         'database_attivo',
         'abilita_import_stabili',
+        'fe_cassetto_enabled',
+        'fe_cassetto_expires_at',
+        'fe_cassetto_base_url',
+        'fe_cassetto_password_script',
+        'fe_cassetto_username',
+        'fe_cassetto_password',
+        'fe_cassetto_pin',
     ];
 
     protected $casts = [
         'abilita_import_stabili'      => 'boolean',
+        'fe_cassetto_enabled'         => 'boolean',
+        'fe_cassetto_expires_at'      => 'datetime',
+        'fe_cassetto_password_script' => 'encrypted',
+        'fe_cassetto_username'        => 'encrypted',
+        'fe_cassetto_password'        => 'encrypted',
+        'fe_cassetto_pin'             => 'encrypted',
         'impostazioni'                => 'array',
         'provisioned_at'              => 'datetime',
     ];

app/Models/AssistenzaTecnorepairAllegato.php

@@ -0,0 +1,35 @@
+<?php
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class AssistenzaTecnorepairAllegato extends Model
+{
+    use HasFactory;
+
+    protected $table = 'assistenza_tecnorepair_allegati_legacy';
+
+    protected $fillable = [
+        'scheda_id',
+        'legacy_id',
+        'legacy_scheda_id',
+        'legacy_attachment_number',
+        'file_name',
+        'file_path',
+        'imported_from_path',
+        'metadata',
+    ];
+
+    protected $casts = [
+        'metadata'   => 'array',
+        'created_at' => 'datetime',
+        'updated_at' => 'datetime',
+    ];
+
+    public function scheda(): BelongsTo
+    {
+        return $this->belongsTo(AssistenzaTecnorepairScheda::class, 'scheda_id');
+    }
+}

app/Models/AssistenzaTecnorepairScheda.php

@@ -0,0 +1,188 @@
+<?php
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+use Illuminate\Support\Str;
+
+class AssistenzaTecnorepairScheda extends Model
+{
+    use HasFactory;
+
+    protected $table = 'assistenza_tecnorepair_schede_legacy';
+
+    protected $fillable = [
+        'amministratore_id',
+        'fornitore_id',
+        'legacy_id',
+        'legacy_cliente_id',
+        'legacy_centro_ass_id',
+        'legacy_committente_codice',
+        'legacy_numero_scheda',
+        'customer_name',
+        'customer_phone',
+        'customer_phone_alt',
+        'customer_email',
+        'product_model',
+        'product_code',
+        'serial_number',
+        'serial_number_2',
+        'status_code',
+        'status_label',
+        'status_bucket',
+        'defect_reported',
+        'repair_description',
+        'communications',
+        'operator_name',
+        'technician_name',
+        'date_received',
+        'ordered_at',
+        'order_number',
+        'rma_code',
+        'pin_code',
+        'unlock_code',
+        'legacy_attachment_path',
+        'imported_from_path',
+        'imported_at',
+        'metadata',
+    ];
+
+    protected $casts = [
+        'date_received' => 'datetime',
+        'ordered_at'    => 'datetime',
+        'imported_at'   => 'datetime',
+        'metadata'      => 'array',
+        'created_at'    => 'datetime',
+        'updated_at'    => 'datetime',
+    ];
+
+    public function amministratore(): BelongsTo
+    {
+        return $this->belongsTo(Amministratore::class, 'amministratore_id');
+    }
+
+    public function fornitore(): BelongsTo
+    {
+        return $this->belongsTo(Fornitore::class, 'fornitore_id');
+    }
+
+    public function allegati(): HasMany
+    {
+        return $this->hasMany(AssistenzaTecnorepairAllegato::class, 'scheda_id');
+    }
+
+    public function productSerials(): HasMany
+    {
+        return $this->hasMany(ProductSerial::class, 'legacy_scheda_id');
+    }
+
+    public function scopeForAmministratore(Builder $query, int $amministratoreId): Builder
+    {
+        return $query->where('amministratore_id', $amministratoreId);
+    }
+
+    public function scopeSearch(Builder $query, string $term): Builder
+    {
+        $term = trim($term);
+        if ($term === '') {
+            return $query;
+        }
+
+        return $query->where(function (Builder $inner) use ($term): void {
+            $like = '%' . $term . '%';
+
+            $inner->where('legacy_numero_scheda', 'like', $like)
+                ->orWhere('customer_name', 'like', $like)
+                ->orWhere('customer_phone', 'like', $like)
+                ->orWhere('customer_email', 'like', $like)
+                ->orWhere('product_model', 'like', $like)
+                ->orWhere('product_code', 'like', $like)
+                ->orWhere('serial_number', 'like', $like)
+                ->orWhere('serial_number_2', 'like', $like)
+                ->orWhere('defect_reported', 'like', $like)
+                ->orWhere('repair_description', 'like', $like);
+        });
+    }
+
+    public function scopeStatusBucket(Builder $query, string $bucket): Builder
+    {
+        if ($bucket === 'all') {
+            return $query;
+        }
+
+        return $query->where('status_bucket', $bucket);
+    }
+
+    public function getDisplayTitleAttribute(): string
+    {
+        $numero  = trim((string) ($this->legacy_numero_scheda ?? ''));
+        $modello = trim((string) ($this->product_model ?? ''));
+
+        if ($numero !== '' && $modello !== '') {
+            return $numero . ' · ' . $modello;
+        }
+
+        return $numero !== '' ? $numero : ($modello !== '' ? $modello : 'Scheda TecnoRepair');
+    }
+
+    public function getStatusColorAttribute(): string
+    {
+        return match ((string) $this->status_bucket) {
+            'closed'  => 'emerald',
+            'waiting' => 'amber',
+            'open'    => 'rose',
+            default   => 'slate',
+        };
+    }
+
+    public function getStatusBadgeClassesAttribute(): string
+    {
+        return match ((string) $this->status_bucket) {
+            'closed'  => 'border-emerald-200 bg-emerald-50 text-emerald-800',
+            'waiting' => 'border-amber-200 bg-amber-50 text-amber-800',
+            'open'    => 'border-rose-200 bg-rose-50 text-rose-800',
+            default   => 'border-slate-200 bg-slate-50 text-slate-700',
+        };
+    }
+
+    public function getRowClassesAttribute(): string
+    {
+        return match ((string) $this->status_bucket) {
+            'closed'  => 'bg-emerald-50/70 hover:bg-emerald-50',
+            'waiting' => 'bg-amber-50/70 hover:bg-amber-50',
+            'open'    => 'bg-rose-50/60 hover:bg-rose-50',
+            default   => 'bg-white hover:bg-slate-50',
+        };
+    }
+
+    public function getSerialLabelAttribute(): string
+    {
+        $parts = array_values(array_filter([
+            trim((string) ($this->serial_number ?? '')),
+            trim((string) ($this->serial_number_2 ?? '')),
+        ]));
+
+        return $parts !== [] ? implode(' · ', $parts) : '-';
+    }
+
+    public static function normalizeStatusBucket(?string $status): string
+    {
+        $value = Str::lower(trim((string) $status));
+        if ($value === '') {
+            return 'other';
+        }
+
+        if (Str::contains($value, ['chius', 'complet', 'consegn', 'ritirat', 'ok'])) {
+            return 'closed';
+        }
+
+        if (Str::contains($value, ['attesa', 'ordine', 'ricambi', 'preventiv', 'approv'])) {
+            return 'waiting';
+        }
+
+        return 'open';
+    }
+}

app/Models/FatturaElettronica.php

@@ -1,5 +1,4 @@
 <?php
-
 namespace App\Models;
 
 use Illuminate\Database\Eloquent\Factories\HasFactory;
@@ -36,6 +35,7 @@ class FatturaElettronica extends Model
         'codice_destinatario',
         'pec_destinatario',
         'destinatario_cf',
+        'destinatario_piva',
         'destinatario_denominazione',
         'stato',
         'xml_content',

app/Models/Fornitore.php

@@ -4,6 +4,7 @@
 use App\Support\ArchivioPaths;
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
 use Illuminate\Support\Facades\Schema;
 use Illuminate\Support\Facades\Storage;
 use Illuminate\Support\Str;
@@ -48,6 +49,7 @@ class Fornitore extends Model
         'regime_fiscale_id',
         'tipologia_cassa_id',
         'aliquota_iva_id',
+        'is_tecnorepair_primary',
         'old_id',
     ];
 
@@ -56,6 +58,7 @@ class Fornitore extends Model
         'updated_at'             => 'datetime',
         'escludi_righe_fe'       => 'boolean',
         'fe_features'            => 'array',
+        'is_tecnorepair_primary' => 'boolean',
     ];
 
     /**
@@ -168,6 +171,52 @@ public function dipendenti()
         return $this->hasMany(FornitoreDipendente::class, 'fornitore_id', 'id');
     }
 
+    public function tecnorepairSchede(): HasMany
+    {
+        return $this->hasMany(AssistenzaTecnorepairScheda::class, 'fornitore_id', 'id');
+    }
+
+    public function productSerials(): HasMany
+    {
+        return $this->hasMany(ProductSerial::class, 'fornitore_id', 'id');
+    }
+
+    public function products(): HasMany
+    {
+        return $this->hasMany(Product::class, 'default_fornitore_id', 'id');
+    }
+
+    public function productOffers(): HasMany
+    {
+        return $this->hasMany(ProductOffer::class, 'fornitore_id', 'id');
+    }
+
+    public function getIsTecnoRepairCenterAttribute(): bool
+    {
+        if ((bool) ($this->is_tecnorepair_primary ?? false)) {
+            return true;
+        }
+
+        $label = Str::upper(trim((string) ($this->ragione_sociale ?? '')));
+
+        return $label !== '' && Str::contains($label, 'NETHOME');
+    }
+
+    /**
+     * @return array<string,int>
+     */
+    public function getTecnoRepairStatsAttribute(): array
+    {
+        $base = $this->tecnorepairSchede();
+
+        return [
+            'total'   => (int) (clone $base)->count(),
+            'open'    => (int) (clone $base)->whereIn('status_bucket', ['open', 'waiting'])->count(),
+            'closed'  => (int) (clone $base)->where('status_bucket', 'closed')->count(),
+            'serials' => (int) $this->productSerials()->count(),
+        ];
+    }
+
     /**
      * Accessor per l'indirizzo completo
      */

app/Models/PersonaUnitaRelazione.php

@@ -1,5 +1,4 @@
 <?php
-
 namespace App\Models;
 
 use Illuminate\Database\Eloquent\Factories\HasFactory;
@@ -24,7 +23,7 @@ class PersonaUnitaRelazione extends Model
         'riceve_comunicazioni',
         'riceve_convocazioni',
         'vota_assemblea',
-        'note_relazione'
+        'note_relazione',
     ];
 
     protected $casts = [
@@ -35,7 +34,7 @@ class PersonaUnitaRelazione extends Model
         'attivo'               => 'boolean',
         'riceve_comunicazioni' => 'boolean',
         'riceve_convocazioni'  => 'boolean',
-        'vota_assemblea' => 'boolean'
+        'vota_assemblea'       => 'boolean',
     ];
 
     /**

app/Models/Product.php

@@ -0,0 +1,76 @@
+<?php
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class Product extends Model
+{
+    use HasFactory;
+
+    protected $table = 'products';
+
+    protected $fillable = [
+        'default_fornitore_id',
+        'type',
+        'internal_code',
+        'canonical_key',
+        'name',
+        'brand',
+        'model',
+        'variant_group',
+        'variant_label',
+        'color_label',
+        'unit_measure',
+        'description',
+        'track_serials',
+        'is_active',
+        'meta',
+    ];
+
+    protected $casts = [
+        'track_serials' => 'boolean',
+        'is_active'     => 'boolean',
+        'meta'          => 'array',
+        'created_at'    => 'datetime',
+        'updated_at'    => 'datetime',
+    ];
+
+    protected static function booted(): void
+    {
+        static::created(function (self $product): void {
+            if (! is_string($product->internal_code) || trim($product->internal_code) === '') {
+                $product->forceFill([
+                    'internal_code' => 'ART-' . str_pad((string) $product->id, 6, '0', STR_PAD_LEFT),
+                ])->saveQuietly();
+            }
+        });
+    }
+
+    public function fornitore(): BelongsTo
+    {
+        return $this->belongsTo(Fornitore::class, 'default_fornitore_id');
+    }
+
+    public function identifiers(): HasMany
+    {
+        return $this->hasMany(ProductIdentifier::class, 'product_id');
+    }
+
+    public function media(): HasMany
+    {
+        return $this->hasMany(ProductMedia::class, 'product_id');
+    }
+
+    public function serials(): HasMany
+    {
+        return $this->hasMany(ProductSerial::class, 'product_id');
+    }
+
+    public function offers(): HasMany
+    {
+        return $this->hasMany(ProductOffer::class, 'product_id');
+    }
+}

app/Models/ProductIdentifier.php

@@ -0,0 +1,43 @@
+<?php
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class ProductIdentifier extends Model
+{
+    use HasFactory;
+
+    protected $table = 'product_identifiers';
+
+    protected $fillable = [
+        'product_id',
+        'fornitore_id',
+        'code_type',
+        'code_role',
+        'code_value',
+        'normalized_code',
+        'source',
+        'source_reference',
+        'is_primary',
+        'payload',
+    ];
+
+    protected $casts = [
+        'is_primary' => 'boolean',
+        'payload'    => 'array',
+        'created_at' => 'datetime',
+        'updated_at' => 'datetime',
+    ];
+
+    public function product(): BelongsTo
+    {
+        return $this->belongsTo(Product::class, 'product_id');
+    }
+
+    public function fornitore(): BelongsTo
+    {
+        return $this->belongsTo(Fornitore::class, 'fornitore_id');
+    }
+}

app/Models/ProductMedia.php

@@ -0,0 +1,38 @@
+<?php
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class ProductMedia extends Model
+{
+    use HasFactory;
+
+    protected $table = 'product_media';
+
+    protected $fillable = [
+        'product_id',
+        'media_type',
+        'disk',
+        'path',
+        'title',
+        'mime_type',
+        'size_bytes',
+        'sort_order',
+        'meta',
+    ];
+
+    protected $casts = [
+        'size_bytes' => 'integer',
+        'sort_order' => 'integer',
+        'meta'       => 'array',
+        'created_at' => 'datetime',
+        'updated_at' => 'datetime',
+    ];
+
+    public function product(): BelongsTo
+    {
+        return $this->belongsTo(Product::class, 'product_id');
+    }
+}

app/Models/ProductOffer.php

@@ -0,0 +1,61 @@
+<?php
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class ProductOffer extends Model
+{
+    use HasFactory;
+
+    protected $table = 'product_offers';
+
+    protected $fillable = [
+        'product_id',
+        'fornitore_id',
+        'offer_key',
+        'source_type',
+        'source_name',
+        'external_product_id',
+        'external_sku',
+        'title',
+        'condition_label',
+        'currency',
+        'price_amount',
+        'price_compare_at',
+        'shipping_amount',
+        'availability',
+        'stock_qty',
+        'external_url',
+        'referral_url',
+        'referral_code',
+        'is_active',
+        'is_internal',
+        'last_seen_at',
+        'meta',
+    ];
+
+    protected $casts = [
+        'price_amount'     => 'decimal:2',
+        'price_compare_at' => 'decimal:2',
+        'shipping_amount'  => 'decimal:2',
+        'stock_qty'        => 'integer',
+        'is_active'        => 'boolean',
+        'is_internal'      => 'boolean',
+        'last_seen_at'     => 'datetime',
+        'meta'             => 'array',
+        'created_at'       => 'datetime',
+        'updated_at'       => 'datetime',
+    ];
+
+    public function product(): BelongsTo
+    {
+        return $this->belongsTo(Product::class, 'product_id');
+    }
+
+    public function fornitore(): BelongsTo
+    {
+        return $this->belongsTo(Fornitore::class, 'fornitore_id');
+    }
+}

app/Models/ProductSerial.php

@@ -0,0 +1,51 @@
+<?php
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class ProductSerial extends Model
+{
+    use HasFactory;
+
+    protected $table = 'product_serials';
+
+    protected $fillable = [
+        'fornitore_id',
+        'product_id',
+        'legacy_scheda_id',
+        'customer_name',
+        'product_model',
+        'product_code',
+        'serial_number',
+        'serial_number_2',
+        'date_received',
+        'date_resold',
+        'internal_notes',
+        'source',
+        'source_reference',
+    ];
+
+    protected $casts = [
+        'date_received' => 'datetime',
+        'date_resold'   => 'datetime',
+        'created_at'    => 'datetime',
+        'updated_at'    => 'datetime',
+    ];
+
+    public function fornitore(): BelongsTo
+    {
+        return $this->belongsTo(Fornitore::class, 'fornitore_id');
+    }
+
+    public function product(): BelongsTo
+    {
+        return $this->belongsTo(Product::class, 'product_id');
+    }
+
+    public function legacyScheda(): BelongsTo
+    {
+        return $this->belongsTo(AssistenzaTecnorepairScheda::class, 'legacy_scheda_id');
+    }
+}

app/Modules/Contabilita/Models/FatturaFornitoreRiga.php

@@ -10,6 +10,7 @@ class FatturaFornitoreRiga extends Model
 
     protected $fillable = [
         'fattura_id',
+        'product_id',
         'riga',
         'descrizione',
         'imponibile_euro',
@@ -39,6 +40,11 @@ public function fattura(): BelongsTo
         return $this->belongsTo(FatturaFornitore::class, 'fattura_id');
     }
 
+    public function product(): BelongsTo
+    {
+        return $this->belongsTo(\App\Models\Product::class, 'product_id');
+    }
+
     public function contoCosto(): BelongsTo
     {
         return $this->belongsTo(PianoConti::class, 'conto_costo_id');

app/Providers/Filament/AdminFilamentPanelProvider.php

@@ -5,10 +5,15 @@
 use App\Filament\Pages\Contabilita\ContoMastrino;
 use App\Filament\Pages\Contabilita\PrimaNotaDettaglio;
 use App\Filament\Pages\Contabilita\PrimaNotaModifica;
+use App\Filament\Pages\Fornitore\TicketOperativi;
+use App\Filament\Pages\Gescon\FornitoreScheda;
 use App\Filament\Pages\Gescon\RubricaUniversaleArchivio;
 use App\Filament\Pages\Supporto\SupportoDashboard;
 use App\Filament\Pages\Supporto\TicketMobile;
 use App\Filament\Widgets\GoogleScadenziarioOverview;
+use App\Models\Fornitore;
+use App\Models\FornitoreDipendente;
+use App\Models\User;
 use Filament\Http\Middleware\Authenticate;
 use Filament\Http\Middleware\AuthenticateSession;
 use Filament\Http\Middleware\DisableBladeIconComponents;
@@ -88,6 +93,15 @@ public function panel(Panel $panel): Panel
                         return $user instanceof \App\Models\User
                         && $user->hasAnyRole(['super-admin', 'admin', 'amministratore', 'collaboratore']);
                     }),
+                NavigationItem::make('Catalogo Fornitore')
+                    ->group('Fornitore')
+                    ->icon('heroicon-o-cube')
+                    ->url(fn() => $this->resolveSupplierCatalogUrl())
+                    ->visible(function (): bool {
+                        $user = Auth::user();
+
+                        return $user instanceof User && $user->hasRole('fornitore');
+                    }),
             ])
             ->discoverResources(in: app_path('Filament/Resources'), for : 'App\\Filament\\Resources')
             ->discoverPages(in: app_path('Filament/Pages'), for : 'App\\Filament\\Pages')
@@ -119,4 +133,44 @@ public function panel(Panel $panel): Panel
             ]);
     }
 
+    protected function resolveSupplierCatalogUrl(): string
+    {
+        $user = Auth::user();
+
+        if (! $user instanceof User) {
+            return '/admin-filament';
+        }
+
+        $email = mb_strtolower(trim((string) $user->email));
+
+        if ($email !== '') {
+            $fornitore = Fornitore::query()
+                ->whereRaw('LOWER(email) = ?', [$email])
+                ->orderByDesc('id')
+                ->first();
+
+            if ($fornitore instanceof Fornitore) {
+                return FornitoreScheda::getUrl(['record' => (int) $fornitore->id], panel: 'admin-filament');
+            }
+        }
+
+        $dipendente = FornitoreDipendente::query()
+            ->where('attivo', true)
+            ->where(function ($query) use ($user, $email): void {
+                $query->where('user_id', (int) $user->id);
+
+                if ($email !== '') {
+                    $query->orWhereRaw('LOWER(email) = ?', [$email]);
+                }
+            })
+            ->orderByDesc('id')
+            ->first();
+
+        if ($dipendente instanceof FornitoreDipendente) {
+            return FornitoreScheda::getUrl(['record' => (int) $dipendente->fornitore_id], panel: 'admin-filament');
+        }
+
+        return TicketOperativi::getUrl(panel: 'admin-filament');
+    }
+
 }

app/Services/Catalog/FornitoreProductCatalogService.php

@@ -0,0 +1,790 @@
+<?php
+namespace App\Services\Catalog;
+
+use App\Models\AssistenzaTecnorepairScheda;
+use App\Models\FatturaElettronica;
+use App\Models\Fornitore;
+use App\Models\Product;
+use App\Models\ProductIdentifier;
+use App\Models\ProductMedia;
+use App\Models\ProductSerial;
+use App\Modules\Contabilita\Models\FatturaFornitore;
+use App\Services\FattureElettroniche\FatturaElettronicaXmlParser;
+use Illuminate\Support\Str;
+
+class FornitoreProductCatalogService
+{
+    public function __construct(
+        private readonly FatturaElettronicaXmlParser $xmlParser,
+        private readonly ProductOfferService $productOfferService,
+    ) {
+    }
+
+    /**
+     * @return array<string,int>
+     */
+    public function extractFromFattureElettroniche(Fornitore $fornitore, int $stabileId, int $limit = 100): array
+    {
+        $stats = [
+            'fatture'     => 0,
+            'lines'       => 0,
+            'products'    => 0,
+            'identifiers' => 0,
+            'linked_rows' => 0,
+            'skipped'     => 0,
+        ];
+
+        $fatture = FatturaElettronica::query()
+            ->where('stabile_id', $stabileId)
+            ->where('fornitore_id', (int) $fornitore->id)
+            ->whereNotNull('xml_content')
+            ->orderByDesc('data_fattura')
+            ->orderByDesc('id')
+            ->limit(max(1, $limit))
+            ->get(['id', 'xml_content']);
+
+        foreach ($fatture as $fattura) {
+            $stats['fatture']++;
+
+            try {
+                $parsed = $this->xmlParser->parse((string) $fattura->xml_content);
+            } catch (\Throwable) {
+                $stats['skipped']++;
+                continue;
+            }
+
+            $righe = is_array($parsed['righe'] ?? null) ? $parsed['righe'] : [];
+            if ($righe === []) {
+                continue;
+            }
+
+            $fatturaContabileId = FatturaFornitore::query()
+                ->where('fattura_elettronica_id', (int) $fattura->id)
+                ->value('id');
+            $fatturaContabileId = is_numeric($fatturaContabileId) ? (int) $fatturaContabileId : null;
+
+            foreach ($righe as $riga) {
+                $stats['lines']++;
+
+                $descrizione = trim((string) ($riga['descrizione'] ?? ''));
+                if ($this->shouldSkipLine($descrizione)) {
+                    $stats['skipped']++;
+                    continue;
+                }
+
+                $identifiers = $this->extractIdentifiersFromText($descrizione, $fornitore);
+
+                $product = $this->resolveOrCreateProduct($fornitore, [
+                    'name'          => $descrizione,
+                    'type'          => 'product',
+                    'unit_measure'  => $this->resolveUnitMeasure($descrizione),
+                    'track_serials' => $this->hasIdentifierType($identifiers, 'serial'),
+                    'identifiers'   => $identifiers,
+                    'meta'          => [
+                        'source'          => 'fattura_elettronica',
+                        'source_invoice'  => (int) $fattura->id,
+                        'prezzo_unitario' => $riga['prezzo_unitario'] ?? null,
+                        'quantita'        => $riga['quantita'] ?? null,
+                    ],
+                ]);
+
+                $stats['products'] += $product['created'] ? 1 : 0;
+
+                foreach ($identifiers as $identifier) {
+                    $createdIdentifier     = $this->upsertIdentifier($product['product'], $identifier);
+                    $stats['identifiers'] += $createdIdentifier ? 1 : 0;
+                }
+
+                $this->syncSerialsFromIdentifiers($product['product'], $fornitore, $identifiers, 'fe:' . (int) $fattura->id);
+
+                if ($fatturaContabileId !== null) {
+                    $rigaNumero = isset($riga['numero_linea']) && is_numeric($riga['numero_linea']) ? (int) $riga['numero_linea'] : null;
+                    if ($rigaNumero !== null) {
+                        $updated  = FatturaFornitore::query()
+                            ->whereKey($fatturaContabileId)
+                            ->first()?->righe()
+                            ->where('riga', $rigaNumero)
+                            ->whereNull('product_id')
+                            ->update(['product_id' => (int) $product['product']->id]);
+                        $stats['linked_rows'] += (int) $updated;
+                    }
+                }
+            }
+        }
+
+        return $stats;
+    }
+
+    public function syncTecnorepairProduct(Fornitore $fornitore, AssistenzaTecnorepairScheda $scheda, ?ProductSerial $serial = null): Product
+    {
+        $payload = [
+            'name'          => trim((string) ($scheda->product_model ?: $scheda->product_code ?: 'Prodotto TecnoRepair')),
+            'type'          => 'product',
+            'brand'         => $this->extractBrandFromText((string) ($scheda->product_model ?? '')),
+            'model'         => $this->cleanNullable((string) ($scheda->product_model ?? '')),
+            'track_serials' => true,
+            'identifiers'   => array_values(array_filter([
+                $this->buildIdentifierPayload((int) $fornitore->id, 'vendor_sku', 'supplier', (string) ($scheda->product_code ?? ''), 'tecnorepair_mdb', (string) ($scheda->legacy_numero_scheda ?: $scheda->legacy_id)),
+            ])),
+            'meta'          => [
+                'source'        => 'tecnorepair_mdb',
+                'legacy_scheda' => (int) $scheda->id,
+                'legacy_numero' => (string) ($scheda->legacy_numero_scheda ?? ''),
+                'repair_status' => (string) ($scheda->status_bucket ?? ''),
+            ],
+        ];
+
+        $resolved = $this->resolveOrCreateProduct($fornitore, $payload);
+        $product  = $resolved['product'];
+
+        if ($serial instanceof ProductSerial) {
+            $serial->product_id = (int) $product->id;
+            $serial->save();
+        }
+
+        $vendorCode = $this->cleanNullable((string) ($scheda->product_code ?? ''));
+        if ($vendorCode !== null) {
+            $this->upsertIdentifier($product, [
+                'fornitore_id'     => (int) $fornitore->id,
+                'code_type'        => 'vendor_sku',
+                'code_role'        => 'supplier',
+                'code_value'       => $vendorCode,
+                'source'           => 'tecnorepair_mdb',
+                'source_reference' => (string) ($scheda->legacy_numero_scheda ?: $scheda->legacy_id),
+                'payload'          => null,
+            ]);
+        }
+
+        foreach (array_filter([
+            $this->cleanNullable((string) ($scheda->serial_number ?? '')),
+            $this->cleanNullable((string) ($scheda->serial_number_2 ?? '')),
+        ]) as $serialCode) {
+            $this->upsertIdentifier($product, [
+                'fornitore_id'     => null,
+                'code_type'        => 'serial',
+                'code_role'        => 'serial',
+                'code_value'       => $serialCode,
+                'source'           => 'tecnorepair_mdb',
+                'source_reference' => (string) ($scheda->legacy_numero_scheda ?: $scheda->legacy_id),
+                'payload'          => null,
+            ]);
+        }
+
+        return $product;
+    }
+
+    /**
+     * @param array<string,mixed> $payload
+     * @return array{product: Product, created: bool}
+     */
+    public function resolveOrCreateProduct(Fornitore $fornitore, array $payload): array
+    {
+        $name = trim((string) ($payload['name'] ?? ''));
+        if ($name === '') {
+            $name = 'Prodotto';
+        }
+
+        $canonicalKey = $this->buildCanonicalKey($fornitore, $payload);
+
+        $product = $this->resolveProductByIdentifiers($payload['identifiers'] ?? null);
+        if (! $product instanceof Product) {
+            $product = Product::query()->where('canonical_key', $canonicalKey)->first();
+        }
+        $created = false;
+
+        if (! $product instanceof Product) {
+            $product = Product::query()->create([
+                'default_fornitore_id' => (int) $fornitore->id,
+                'type'                 => (string) ($payload['type'] ?? 'product'),
+                'canonical_key'        => $canonicalKey,
+                'name'                 => Str::limit($name, 255, ''),
+                'brand'                => $this->cleanNullable((string) ($payload['brand'] ?? '')),
+                'model'                => $this->cleanNullable((string) ($payload['model'] ?? '')),
+                'variant_group'        => $this->cleanNullable((string) ($payload['variant_group'] ?? '')),
+                'variant_label'        => $this->cleanNullable((string) ($payload['variant_label'] ?? '')),
+                'color_label'          => $this->cleanNullable((string) ($payload['color_label'] ?? '')),
+                'unit_measure'         => $this->cleanNullable((string) ($payload['unit_measure'] ?? '')),
+                'description'          => $this->cleanNullable((string) ($payload['description'] ?? '')),
+                'track_serials'        => (bool) ($payload['track_serials'] ?? false),
+                'is_active'            => true,
+                'meta'                 => is_array($payload['meta'] ?? null) ? $payload['meta'] : null,
+            ]);
+            $created = true;
+        } else {
+            $dirty = false;
+
+            foreach (['brand', 'model', 'variant_group', 'variant_label', 'color_label', 'unit_measure', 'description'] as $field) {
+                $incoming = $this->cleanNullable((string) ($payload[$field] ?? ''));
+                if ($incoming !== null && ! filled($product->{$field})) {
+                    $product->{$field} = $incoming;
+                    $dirty             = true;
+                }
+            }
+
+            if ((bool) ($payload['track_serials'] ?? false) && ! (bool) $product->track_serials) {
+                $product->track_serials = true;
+                $dirty                  = true;
+            }
+
+            $incomingMeta = is_array($payload['meta'] ?? null) ? $payload['meta'] : [];
+            if ($incomingMeta !== []) {
+                $existingMeta = is_array($product->meta ?? null) ? $product->meta : [];
+                $mergedMeta   = array_replace_recursive($existingMeta, $incomingMeta);
+                if ($mergedMeta !== $existingMeta) {
+                    $product->meta = $mergedMeta;
+                    $dirty         = true;
+                }
+            }
+
+            if ($dirty) {
+                $product->save();
+            }
+        }
+
+        return ['product' => $product, 'created' => $created];
+    }
+
+    /**
+     * @param array<string,mixed> $payload
+     */
+    public function upsertIdentifier(Product $product, array $payload): bool
+    {
+        $codeValue = trim((string) ($payload['code_value'] ?? ''));
+        $codeType  = trim((string) ($payload['code_type'] ?? ''));
+        if ($codeValue === '' || $codeType === '') {
+            return false;
+        }
+
+        $normalized = $this->normalizeCode($codeValue);
+        if ($normalized === '') {
+            return false;
+        }
+
+        $identifier = ProductIdentifier::query()->firstOrNew([
+            'fornitore_id'    => isset($payload['fornitore_id']) && is_numeric($payload['fornitore_id']) ? (int) $payload['fornitore_id'] : null,
+            'code_type'       => $codeType,
+            'normalized_code' => $normalized,
+        ]);
+
+        $created                      = ! $identifier->exists;
+        $identifier->product_id       = (int) $product->id;
+        $identifier->code_role        = $this->cleanNullable((string) ($payload['code_role'] ?? ''));
+        $identifier->code_value       = $codeValue;
+        $identifier->source           = $this->cleanNullable((string) ($payload['source'] ?? ''));
+        $identifier->source_reference = $this->cleanNullable((string) ($payload['source_reference'] ?? ''));
+        $identifier->is_primary       = (bool) ($payload['is_primary'] ?? false);
+        $identifier->payload          = is_array($payload['payload'] ?? null) ? $payload['payload'] : null;
+        $identifier->save();
+
+        return $created;
+    }
+
+    /**
+     * @return array<string,int>
+     */
+    public function importWholesaleCsv(Fornitore $fornitore, string $csvPath, int $limit = 0, bool $dryRun = false): array
+    {
+        if (! is_file($csvPath)) {
+            throw new \RuntimeException('CSV non trovato: ' . $csvPath);
+        }
+
+        $handle = fopen($csvPath, 'r');
+        if ($handle === false) {
+            throw new \RuntimeException('Impossibile aprire il CSV: ' . $csvPath);
+        }
+
+        $stats = [
+            'rows'                => 0,
+            'products'            => 0,
+            'updated'             => 0,
+            'identifiers'         => 0,
+            'media'               => 0,
+            'offers'              => 0,
+            'private_links'       => 0,
+            'remote_media_pruned' => 0,
+            'skipped'             => 0,
+        ];
+
+        $headers = fgetcsv($handle, 0, ';', '"');
+        if (! is_array($headers) || $headers === []) {
+            fclose($handle);
+            throw new \RuntimeException('Header CSV NCOM non valido.');
+        }
+
+        $headers = array_map(fn($value) => trim((string) $value), $headers);
+
+        while (($row = fgetcsv($handle, 0, ';', '"')) !== false) {
+            $stats['rows']++;
+
+            if ($limit > 0 && $stats['rows'] > $limit) {
+                break;
+            }
+
+            $mapped = [];
+            foreach ($headers as $index => $header) {
+                if ($header === '') {
+                    continue;
+                }
+
+                $mapped[$header] = trim((string) ($row[$index] ?? ''));
+            }
+
+            $sku         = $this->cleanNullable((string) ($mapped['SKU'] ?? ''));
+            $name        = $this->cleanNullable((string) ($mapped['DESCRIZIONE_BREVE'] ?? ''));
+            $description = $this->cleanNullable((string) ($mapped['DESCRIZIONE_ESTESA'] ?? ''));
+            if ($sku === null && $name === null && $description === null) {
+                $stats['skipped']++;
+                continue;
+            }
+
+            $payload = [
+                'name'          => $name ?? $description ?? $sku ?? 'Prodotto NCOM',
+                'type'          => 'product',
+                'brand'         => $this->cleanNullable((string) ($mapped['MARCA'] ?? '')),
+                'model'         => $this->cleanNullable((string) ($mapped['MODELLO'] ?? '')),
+                'description'   => $description,
+                'track_serials' => true,
+                'identifiers'   => array_values(array_filter([
+                    $this->buildIdentifierPayload((int) $fornitore->id, 'vendor_sku', 'supplier_catalog', (string) ($mapped['SKU'] ?? ''), 'ncom_wholesale_csv', basename($csvPath)),
+                ])),
+                'meta'          => [
+                    'source'  => 'ncom_wholesale_csv',
+                    'pricing' => [
+                        'wholesale' => $this->toDecimal((string) ($mapped['PREZZO'] ?? '')),
+                        'offer'     => $this->toDecimal((string) ($mapped['PREZZO_OFFERTA'] ?? '')),
+                        'public'    => $this->toDecimal((string) ($mapped['PREZZO_CONSIGLIATO_PUBBLICO'] ?? '')),
+                    ],
+                    'stock'   => [
+                        'quantity' => is_numeric($mapped['QUANTITA'] ?? null) ? (int) $mapped['QUANTITA'] : null,
+                    ],
+                    'catalog' => [
+                        'categories'           => $this->cleanNullable((string) ($mapped['CATEGORIE'] ?? '')),
+                        'publication_mode'     => 'internal_only',
+                        'source_file'          => basename($csvPath),
+                        'private_source_links' => $this->buildCatalogPrivateSourceLinks($mapped),
+                    ],
+                ],
+            ];
+
+            if ($dryRun) {
+                $existingProduct = $this->resolveCatalogProductCandidate($fornitore, $payload);
+                if ($existingProduct instanceof Product) {
+                    $stats['updated']++;
+                } else {
+                    $stats['products']++;
+                }
+
+                $stats['identifiers']   += count($payload['identifiers']);
+                $stats['private_links'] += $this->countPrivateSourceLinks($mapped);
+                continue;
+            }
+
+            $resolved = $this->resolveOrCreateProduct($fornitore, $payload);
+            $product  = $resolved['product'];
+
+            if ($resolved['created']) {
+                $stats['products']++;
+            } else {
+                $stats['updated']++;
+            }
+
+            foreach ($payload['identifiers'] as $identifier) {
+                $stats['identifiers'] += $this->upsertIdentifier($product, $identifier) ? 1 : 0;
+            }
+
+            $this->productOfferService->syncInternalSupplierOffer($product, $fornitore, [
+                'external_sku'     => (string) ($mapped['SKU'] ?? ''),
+                'title'            => (string) ($product->name ?? ''),
+                'currency'         => 'EUR',
+                'price_amount'     => $mapped['PREZZO'] ?? null,
+                'price_compare_at' => $mapped['PREZZO_CONSIGLIATO_PUBBLICO'] ?? null,
+                'availability'     => is_numeric($mapped['QUANTITA'] ?? null) && (int) $mapped['QUANTITA'] > 0 ? 'in_stock' : 'unknown',
+                'stock_qty'        => is_numeric($mapped['QUANTITA'] ?? null) ? (int) $mapped['QUANTITA'] : null,
+                'external_url'     => $this->cleanNullable((string) ($mapped['SCHEDA_PRODOTTO'] ?? '')),
+                'meta'             => [
+                    'source'         => 'ncom_wholesale_csv',
+                    'offer_price'    => $this->toDecimal((string) ($mapped['PREZZO_OFFERTA'] ?? '')),
+                    'categories'     => $this->cleanNullable((string) ($mapped['CATEGORIE'] ?? '')),
+                    'reference_file' => basename($csvPath),
+                ],
+            ]);
+            $stats['offers']++;
+
+            $stats['private_links']       += $this->countPrivateSourceLinks($mapped);
+            $stats['remote_media_pruned'] += $this->pruneRemoteSourceMedia($product);
+            $this->syncInternalCatalogPublication($product, basename($csvPath), $mapped);
+        }
+
+        fclose($handle);
+
+        return $stats;
+    }
+
+    /**
+     * @param array<string,mixed> $payload
+     */
+    private function resolveCatalogProductCandidate(Fornitore $fornitore, array $payload): ?Product
+    {
+        $product = $this->resolveProductByIdentifiers($payload['identifiers'] ?? null);
+        if ($product instanceof Product) {
+            return $product;
+        }
+
+        return Product::query()
+            ->where('canonical_key', $this->buildCanonicalKey($fornitore, $payload))
+            ->first();
+    }
+
+    /**
+     * @return array<int,array<string,mixed>>
+     */
+    private function extractIdentifiersFromText(string $description, Fornitore $fornitore): array
+    {
+        $description = trim($description);
+        if ($description === '') {
+            return [];
+        }
+
+        $identifiers = [];
+
+        if (preg_match_all('/\b(?:EAN|GTIN)[\s:\-#]*([0-9]{8,14})\b/i', $description, $matches)) {
+            foreach ($matches[1] as $code) {
+                $identifiers[] = [
+                    'fornitore_id'     => null,
+                    'code_type'        => 'ean',
+                    'code_role'        => 'barcode',
+                    'code_value'       => $code,
+                    'source'           => 'fattura_elettronica',
+                    'source_reference' => null,
+                    'payload'          => ['raw' => $description],
+                ];
+            }
+        }
+
+        if (preg_match('/\b(?:SKU|ART|COD(?:ICE)?|MODELLO|MPN)[\s:\-#]*([A-Z0-9._\/-]{4,})\b/i', $description, $match)) {
+            $identifiers[] = [
+                'fornitore_id'     => (int) $fornitore->id,
+                'code_type'        => 'vendor_sku',
+                'code_role'        => 'supplier',
+                'code_value'       => $match[1],
+                'source'           => 'fattura_elettronica',
+                'source_reference' => null,
+                'payload'          => ['raw' => $description],
+            ];
+        }
+
+        if (preg_match_all('/(?:S\/?N|SERIALE|SERIAL(?:\s+NUMBER)?)\s*[:#-]?\s*([A-Z0-9._\/-]{5,})/iu', $description, $matches)) {
+            foreach ($matches[1] as $serial) {
+                $identifiers[] = [
+                    'fornitore_id'     => null,
+                    'code_type'        => 'serial',
+                    'code_role'        => 'serial',
+                    'code_value'       => $serial,
+                    'source'           => 'fattura_elettronica',
+                    'source_reference' => null,
+                    'payload'          => ['raw' => $description],
+                ];
+            }
+        }
+
+        if (preg_match_all('/(?:INTERNO|CODICE\s+ARTICOLO\s+INTERNO)\s*[:#-]?\s*([A-Z0-9+._\/-]{4,})/iu', $description, $matches)) {
+            foreach ($matches[1] as $code) {
+                $identifiers[] = [
+                    'fornitore_id'     => (int) $fornitore->id,
+                    'code_type'        => 'vendor_sku',
+                    'code_role'        => 'supplier_internal',
+                    'code_value'       => $code,
+                    'source'           => 'fattura_elettronica',
+                    'source_reference' => null,
+                    'payload'          => ['raw' => $description],
+                ];
+            }
+        }
+
+        return $identifiers;
+    }
+
+    private function resolveProductByIdentifiers(mixed $identifiers): ?Product
+    {
+        if (! is_array($identifiers)) {
+            return null;
+        }
+
+        foreach ($identifiers as $identifier) {
+            if (! is_array($identifier)) {
+                continue;
+            }
+
+            $codeType  = trim((string) ($identifier['code_type'] ?? ''));
+            $codeValue = trim((string) ($identifier['code_value'] ?? ''));
+            if ($codeType === '' || $codeValue === '') {
+                continue;
+            }
+
+            $normalized = $this->normalizeCode($codeValue);
+            if ($normalized === '') {
+                continue;
+            }
+
+            $query = ProductIdentifier::query()
+                ->where('code_type', $codeType)
+                ->where('normalized_code', $normalized);
+
+            if (array_key_exists('fornitore_id', $identifier)) {
+                $fornitoreId = is_numeric($identifier['fornitore_id']) ? (int) $identifier['fornitore_id'] : null;
+                $query->where('fornitore_id', $fornitoreId);
+            }
+
+            $productId = $query->value('product_id');
+            if (is_numeric($productId)) {
+                return Product::query()->find((int) $productId);
+            }
+        }
+
+        return null;
+    }
+
+    private function hasIdentifierType(array $identifiers, string $type): bool
+    {
+        foreach ($identifiers as $identifier) {
+            if (is_array($identifier) && (string) ($identifier['code_type'] ?? '') === $type) {
+                return true;
+            }
+        }
+
+        return false;
+    }
+
+    /**
+     * @return array<string,mixed>|null
+     */
+    private function buildIdentifierPayload(?int $fornitoreId, string $codeType, string $codeRole, string $codeValue, string $source, ?string $reference): ?array
+    {
+        $codeValue = trim($codeValue);
+        if ($codeValue === '') {
+            return null;
+        }
+
+        return [
+            'fornitore_id'     => $fornitoreId,
+            'code_type'        => $codeType,
+            'code_role'        => $codeRole,
+            'code_value'       => $codeValue,
+            'source'           => $source,
+            'source_reference' => $reference,
+            'payload'          => null,
+        ];
+    }
+
+    private function upsertRemoteMedia(Product $product, string $mediaType, string $url, string $title): bool
+    {
+        $url = trim($url);
+        if ($url === '' || ! str_starts_with($url, 'http')) {
+            return false;
+        }
+
+        $media = ProductMedia::query()->firstOrNew([
+            'product_id' => (int) $product->id,
+            'media_type' => $mediaType,
+            'disk'       => 'remote-url',
+            'path'       => $url,
+        ]);
+
+        $created      = ! $media->exists;
+        $media->title = $title;
+        $media->meta  = ['remote' => true];
+        $media->save();
+
+        return $created;
+    }
+
+    /**
+     * @param array<string,mixed> $mapped
+     * @return array<string,string>
+     */
+    private function buildCatalogPrivateSourceLinks(array $mapped): array
+    {
+        return array_filter([
+            'product_page' => trim((string) ($mapped['SCHEDA_PRODOTTO'] ?? '')),
+            'image_link'   => trim((string) ($mapped['IMAGE_LINK'] ?? '')),
+        ], static fn(string $value): bool => $value !== '');
+    }
+
+    /**
+     * @param array<string,mixed> $mapped
+     */
+    private function countPrivateSourceLinks(array $mapped): int
+    {
+        return count($this->buildCatalogPrivateSourceLinks($mapped));
+    }
+
+    private function pruneRemoteSourceMedia(Product $product): int
+    {
+        $query = ProductMedia::query()
+            ->where('product_id', (int) $product->id)
+            ->where('disk', 'remote-url');
+
+        $count = (clone $query)->count();
+        if ($count > 0) {
+            $query->delete();
+        }
+
+        return (int) $count;
+    }
+
+    /**
+     * @param array<string,mixed> $mapped
+     */
+    private function syncInternalCatalogPublication(Product $product, string $sourceFile, array $mapped): void
+    {
+        $meta    = is_array($product->meta ?? null) ? $product->meta : [];
+        $catalog = is_array($meta['catalog'] ?? null) ? $meta['catalog'] : [];
+
+        $updatedCatalog = array_replace_recursive($catalog, [
+            'publication_mode'     => 'internal_only',
+            'public_reference'     => (string) ($product->internal_code ?? ''),
+            'source_file'          => $sourceFile,
+            'private_source_links' => $this->buildCatalogPrivateSourceLinks($mapped),
+        ]);
+
+        if ($updatedCatalog === $catalog) {
+            return;
+        }
+
+        $meta['catalog'] = $updatedCatalog;
+        $product->meta   = $meta;
+        $product->save();
+    }
+
+    private function syncSerialsFromIdentifiers(Product $product, Fornitore $fornitore, array $identifiers, string $reference): void
+    {
+        foreach ($identifiers as $identifier) {
+            if (! is_array($identifier) || (string) ($identifier['code_type'] ?? '') !== 'serial') {
+                continue;
+            }
+
+            $serial = trim((string) ($identifier['code_value'] ?? ''));
+            if ($serial === '') {
+                continue;
+            }
+
+            $existing = ProductSerial::query()
+                ->where('product_id', (int) $product->id)
+                ->where('serial_number', $serial)
+                ->first();
+
+            if ($existing instanceof ProductSerial) {
+                continue;
+            }
+
+            ProductSerial::query()->create([
+                'fornitore_id'     => (int) $fornitore->id,
+                'product_id'       => (int) $product->id,
+                'customer_name'    => null,
+                'product_model'    => $product->name,
+                'product_code'     => $product->internal_code,
+                'serial_number'    => $serial,
+                'serial_number_2'  => null,
+                'date_received'    => null,
+                'date_resold'      => null,
+                'internal_notes'   => 'Seriale acquisito da FE',
+                'source'           => 'fattura_elettronica',
+                'source_reference' => $reference,
+            ]);
+        }
+    }
+
+    private function toDecimal(string $value): ?float
+    {
+        $value = trim($value);
+        if ($value === '') {
+            return null;
+        }
+
+        $value = str_replace('.', '', $value);
+        $value = str_replace(',', '.', $value);
+
+        return is_numeric($value) ? round((float) $value, 2) : null;
+    }
+
+    private function buildCanonicalKey(Fornitore $fornitore, array $payload): string
+    {
+        $name  = $this->normalizeText((string) ($payload['name'] ?? ''));
+        $brand = $this->normalizeText((string) ($payload['brand'] ?? ''));
+        $model = $this->normalizeText((string) ($payload['model'] ?? ''));
+        $color = $this->normalizeText((string) ($payload['color_label'] ?? ''));
+        $key   = implode('|', array_values(array_filter([$brand, $model, $name, $color])));
+
+        if ($key === '') {
+            $key = 'fornitore:' . (int) $fornitore->id . '|' . $this->normalizeText((string) ($fornitore->ragione_sociale ?? 'prodotto'));
+        }
+
+        return Str::limit($key, 190, '');
+    }
+
+    private function normalizeText(string $value): string
+    {
+        $value = Str::of($value)
+            ->ascii()
+            ->lower()
+            ->replaceMatches('/[^a-z0-9]+/', ' ')
+            ->trim()
+            ->replace(' pez', '')
+            ->replace(' pz', '')
+            ->value();
+
+        return preg_replace('/\s+/', '-', $value) ?: '';
+    }
+
+    private function normalizeCode(string $value): string
+    {
+        return strtoupper(preg_replace('/[^A-Z0-9]+/i', '', trim($value)) ?? '');
+    }
+
+    private function resolveUnitMeasure(string $description): ?string
+    {
+        $lower = Str::lower($description);
+
+        return match (true) {
+            Str::contains($lower, [' kg', ' kilo'])         => 'kg',
+            Str::contains($lower, [' lt', ' litro'])        => 'lt',
+            Str::contains($lower, [' mq', ' metro quadro']) => 'mq',
+            default                                         => 'pz',
+        };
+    }
+
+    private function extractBrandFromText(string $description): ?string
+    {
+        $description = trim($description);
+        if ($description === '') {
+            return null;
+        }
+
+        $parts = preg_split('/\s+/', $description) ?: [];
+        $first = trim((string) ($parts[0] ?? ''));
+
+        return $first !== '' && mb_strlen($first) >= 3 ? Str::upper($first) : null;
+    }
+
+    private function shouldSkipLine(string $description): bool
+    {
+        if ($description === '') {
+            return true;
+        }
+
+        $clean = Str::lower($description);
+
+        if (Str::contains($clean, ['sconto', 'arrotond', 'bollo', 'cassa previdenziale'])) {
+            return true;
+        }
+
+        return mb_strlen($clean) < 4;
+    }
+
+    private function cleanNullable(string $value): ?string
+    {
+        $value = trim($value);
+
+        return $value !== '' ? $value : null;
+    }
+}

app/Services/Catalog/ProductAssetIngestionService.php

@@ -0,0 +1,150 @@
+<?php
+namespace App\Services\Catalog;
+
+use App\Models\Fornitore;
+use App\Models\Product;
+use App\Models\ProductMedia;
+use App\Support\ArchivioPaths;
+use Illuminate\Support\Facades\Http;
+use Illuminate\Support\Facades\Storage;
+use Illuminate\Support\Str;
+
+class ProductAssetIngestionService
+{
+    /**
+     * @return array<string,int>
+     */
+    public function ingestForFornitore(Fornitore $fornitore, int $limit = 50, bool $dryRun = false): array
+    {
+        $stats = [
+            'products'            => 0,
+            'images'              => 0,
+            'documents'           => 0,
+            'skipped_existing'    => 0,
+            'skipped_unsupported' => 0,
+            'failed'              => 0,
+        ];
+
+        $products = Product::query()
+            ->where('default_fornitore_id', (int) $fornitore->id)
+            ->orderBy('id')
+            ->limit(max(1, $limit))
+            ->get(['id', 'internal_code', 'meta']);
+
+        foreach ($products as $product) {
+            $stats['products']++;
+            $catalog = is_array($product->meta['catalog'] ?? null) ? $product->meta['catalog'] : [];
+            $links   = is_array($catalog['private_source_links'] ?? null) ? $catalog['private_source_links'] : [];
+
+            $imageResult = $this->ingestSingleAsset($product, $fornitore, (string) ($links['image_link'] ?? ''), 'image', $dryRun);
+            $stats[$imageResult['bucket']]++;
+
+            $documentResult = $this->ingestSingleAsset($product, $fornitore, (string) ($links['product_page'] ?? ''), 'document', $dryRun);
+            $stats[$documentResult['bucket']]++;
+        }
+
+        return $stats;
+    }
+
+    /**
+     * @return array{bucket:string}
+     */
+    private function ingestSingleAsset(Product $product, Fornitore $fornitore, string $url, string $mediaType, bool $dryRun): array
+    {
+        $url = trim($url);
+        if ($url === '' || ! str_starts_with($url, 'http')) {
+            return ['bucket' => 'skipped_unsupported'];
+        }
+
+        $existing = ProductMedia::query()
+            ->where('product_id', (int) $product->id)
+            ->where('media_type', $mediaType)
+            ->whereIn('disk', ['local', 'public'])
+            ->exists();
+
+        if ($existing) {
+            return ['bucket' => 'skipped_existing'];
+        }
+
+        if ($dryRun) {
+            return ['bucket' => $mediaType === 'image' ? 'images' : 'documents'];
+        }
+
+        try {
+            $response = Http::timeout(20)
+                ->withHeaders(['User-Agent' => 'NetgesconCatalogBot/1.0'])
+                ->get($url);
+        } catch (\Throwable) {
+            return ['bucket' => 'failed'];
+        }
+
+        if (! $response->successful()) {
+            return ['bucket' => 'failed'];
+        }
+
+        $mime = strtolower(trim((string) $response->header('Content-Type')));
+        if ($mime !== '' && str_contains($mime, ';')) {
+            $mime = trim((string) Str::before($mime, ';'));
+        }
+
+        if ($mediaType === 'image' && ! str_starts_with($mime, 'image/')) {
+            return ['bucket' => 'skipped_unsupported'];
+        }
+
+        if ($mediaType === 'document' && ! str_contains($mime, 'pdf') && ! str_ends_with(Str::lower(parse_url($url, PHP_URL_PATH) ?: ''), '.pdf')) {
+            return ['bucket' => 'skipped_unsupported'];
+        }
+
+        $extension = $this->guessExtension($url, $mime, $mediaType);
+        $folder    = $this->buildMediaFolder($fornitore, $product, $mediaType);
+        $filename  = Str::slug((string) ($product->internal_code ?? ('product-' . $product->id))) . '-' . substr(sha1($url), 0, 12) . '.' . $extension;
+        $path      = $folder . '/' . $filename;
+
+        Storage::disk('public')->put($path, $response->body());
+
+        ProductMedia::query()->create([
+            'product_id' => (int) $product->id,
+            'media_type' => $mediaType,
+            'disk'       => 'public',
+            'path'       => $path,
+            'title'      => $mediaType === 'image' ? 'Immagine catalogo interna' : 'Scheda prodotto interna',
+            'mime_type'  => $mime !== '' ? $mime : null,
+            'size_bytes' => strlen($response->body()),
+            'sort_order' => 0,
+            'meta'       => [
+                'source_url'    => $url,
+                'source_system' => 'private_catalog_link',
+                'internalized'  => true,
+            ],
+        ]);
+
+        return ['bucket' => $mediaType === 'image' ? 'images' : 'documents'];
+    }
+
+    private function buildMediaFolder(Fornitore $fornitore, Product $product, string $mediaType): string
+    {
+        $base = ArchivioPaths::fornitoreBase($fornitore);
+        if (! is_string($base) || $base === '') {
+            $base = 'catalogo/fornitori/' . ($fornitore->codice_univoco ?: $fornitore->id);
+        }
+
+        return trim('catalogo-interno/' . trim($base, '/') . '/prodotti/' . ($product->internal_code ?: $product->id) . '/' . $mediaType, '/');
+    }
+
+    private function guessExtension(string $url, string $mime, string $mediaType): string
+    {
+        $path = Str::lower((string) (parse_url($url, PHP_URL_PATH) ?: ''));
+        $ext  = pathinfo($path, PATHINFO_EXTENSION);
+        if (is_string($ext) && $ext !== '') {
+            return $ext;
+        }
+
+        return match (true) {
+            str_contains($mime, 'png')  => 'png',
+            str_contains($mime, 'webp') => 'webp',
+            str_contains($mime, 'jpeg'), str_contains($mime, 'jpg') => 'jpg',
+            $mediaType === 'document'   => 'pdf',
+            default                     => 'bin',
+        };
+    }
+}

app/Services/Catalog/ProductOfferService.php

@@ -0,0 +1,246 @@
+<?php
+namespace App\Services\Catalog;
+
+use App\Models\Fornitore;
+use App\Models\Product;
+use App\Models\ProductIdentifier;
+use App\Models\ProductOffer;
+use Illuminate\Support\Str;
+
+class ProductOfferService
+{
+    /**
+     * @param array<string,mixed> $payload
+     */
+    public function syncOffer(Product $product, array $payload): ProductOffer
+    {
+        $sourceType        = trim((string) ($payload['source_type'] ?? 'internal_supplier'));
+        $fornitoreId       = isset($payload['fornitore_id']) && is_numeric($payload['fornitore_id']) ? (int) $payload['fornitore_id'] : null;
+        $externalProductId = $this->cleanNullable((string) ($payload['external_product_id'] ?? ''));
+        $externalSku       = $this->cleanNullable((string) ($payload['external_sku'] ?? ''));
+        $offerKey          = trim((string) ($payload['offer_key'] ?? ''));
+
+        if ($offerKey === '') {
+            $offerKey = $this->buildOfferKey($product, $sourceType, $fornitoreId, $externalProductId, $externalSku, (string) ($payload['title'] ?? ''));
+        }
+
+        $offer = ProductOffer::query()->firstOrNew(['offer_key' => $offerKey]);
+        $offer->fill([
+            'product_id'          => (int) $product->id,
+            'fornitore_id'        => $fornitoreId,
+            'source_type'         => $sourceType,
+            'source_name'         => $this->cleanNullable((string) ($payload['source_name'] ?? '')),
+            'external_product_id' => $externalProductId,
+            'external_sku'        => $externalSku,
+            'title'               => $this->cleanNullable((string) ($payload['title'] ?? '')),
+            'condition_label'     => $this->cleanNullable((string) ($payload['condition_label'] ?? '')),
+            'currency'            => strtoupper(trim((string) ($payload['currency'] ?? 'EUR'))) ?: 'EUR',
+            'price_amount'        => $this->normalizeMoney($payload['price_amount'] ?? null),
+            'price_compare_at'    => $this->normalizeMoney($payload['price_compare_at'] ?? null),
+            'shipping_amount'     => $this->normalizeMoney($payload['shipping_amount'] ?? null),
+            'availability'        => $this->cleanNullable((string) ($payload['availability'] ?? '')),
+            'stock_qty'           => is_numeric($payload['stock_qty'] ?? null) ? (int) $payload['stock_qty'] : null,
+            'external_url'        => $this->cleanNullable((string) ($payload['external_url'] ?? '')),
+            'referral_url'        => $this->cleanNullable((string) ($payload['referral_url'] ?? '')),
+            'referral_code'       => $this->cleanNullable((string) ($payload['referral_code'] ?? '')),
+            'is_active'           => array_key_exists('is_active', $payload) ? (bool) $payload['is_active'] : true,
+            'is_internal'         => (bool) ($payload['is_internal'] ?? false),
+            'last_seen_at'        => $payload['last_seen_at'] ?? now(),
+            'meta'                => is_array($payload['meta'] ?? null) ? $payload['meta'] : null,
+        ]);
+        $offer->save();
+
+        return $offer;
+    }
+
+    /**
+     * @param array<string,mixed> $payload
+     */
+    public function syncInternalSupplierOffer(Product $product, Fornitore $fornitore, array $payload): ProductOffer
+    {
+        return $this->syncOffer($product, array_replace_recursive($payload, [
+            'fornitore_id' => (int) $fornitore->id,
+            'source_type'  => 'internal_supplier',
+            'source_name'  => (string) ($fornitore->ragione_sociale ?? ('Fornitore #' . $fornitore->id)),
+            'is_internal'  => true,
+            'is_active'    => true,
+        ]));
+    }
+
+    public function syncAmazonReferralOffer(Product $product, ?string $associateTag = null, string $locale = 'it'): ?ProductOffer
+    {
+        $link = $this->buildAmazonReferralUrl($product, $associateTag, $locale);
+        if ($link === null) {
+            return null;
+        }
+
+        $asin       = $this->findIdentifierValue($product, ['asin']);
+        $ean        = $this->findIdentifierValue($product, ['ean']);
+        $resolution = $asin !== null ? 'asin' : ($ean !== null ? 'ean' : 'search');
+
+        return $this->syncOffer($product, [
+            'source_type'         => 'amazon_referral',
+            'source_name'         => 'Amazon',
+            'external_product_id' => $asin ?? $ean ?? null,
+            'title'               => (string) ($product->name ?? ''),
+            'currency'            => 'EUR',
+            'availability'        => 'link_referral_only',
+            'external_url'        => $this->stripAmazonAssociateTag($link),
+            'referral_url'        => $link,
+            'referral_code'       => $this->cleanNullable((string) $associateTag),
+            'is_internal'         => false,
+            'is_active'           => true,
+            'meta'                => [
+                'locale'         => $locale,
+                'resolution'     => $resolution,
+                'generated_from' => [
+                    'asin' => $asin,
+                    'ean'  => $ean,
+                ],
+            ],
+        ]);
+    }
+
+    public function buildAmazonReferralUrl(Product $product, ?string $associateTag = null, string $locale = 'it'): ?string
+    {
+        $domain = match (strtolower($locale)) {
+            'de'    => 'www.amazon.de',
+            'fr'    => 'www.amazon.fr',
+            'es'    => 'www.amazon.es',
+            'uk'    => 'www.amazon.co.uk',
+            default => 'www.amazon.it',
+        };
+
+        $asin = $this->findIdentifierValue($product, ['asin']);
+        if ($asin !== null) {
+            return $this->appendQuery('https://' . $domain . '/dp/' . rawurlencode($asin), $associateTag);
+        }
+
+        $ean = $this->findIdentifierValue($product, ['ean']);
+        if ($ean !== null) {
+            return $this->appendQuery('https://' . $domain . '/s?k=' . rawurlencode($ean), $associateTag);
+        }
+
+        $query = $this->buildAmazonSearchQuery($product);
+
+        if ($query === '') {
+            return null;
+        }
+
+        return $this->appendQuery('https://' . $domain . '/s?k=' . rawurlencode($query), $associateTag);
+    }
+
+    private function buildOfferKey(Product $product, string $sourceType, ?int $fornitoreId, ?string $externalProductId, ?string $externalSku, string $title): string
+    {
+        $seed = implode('|', [
+            (int) $product->id,
+            $sourceType,
+            $fornitoreId ?? 'null',
+            $externalProductId ?? '',
+            $externalSku ?? '',
+            Str::limit(Str::lower(trim($title)), 80, ''),
+        ]);
+
+        return Str::limit($sourceType . ':' . sha1($seed), 190, '');
+    }
+
+    /**
+     * @param array<int,string> $types
+     */
+    private function findIdentifierValue(Product $product, array $types): ?string
+    {
+        $identifier = ProductIdentifier::query()
+            ->where('product_id', (int) $product->id)
+            ->whereIn('code_type', $types)
+            ->orderByDesc('is_primary')
+            ->orderBy('id')
+            ->value('code_value');
+
+        $value = trim((string) $identifier);
+
+        return $value !== '' ? $value : null;
+    }
+
+    private function appendQuery(string $url, ?string $associateTag = null): string
+    {
+        $tag = $this->cleanNullable((string) $associateTag);
+        if ($tag === null) {
+            return $url;
+        }
+
+        $separator = str_contains($url, '?') ? '&' : '?';
+
+        return $url . $separator . 'tag=' . rawurlencode($tag);
+    }
+
+    private function buildAmazonSearchQuery(Product $product): string
+    {
+        $parts = array_filter([
+            $this->cleanSearchPart((string) ($product->brand ?? '')),
+            $this->cleanSearchPart((string) ($product->model ?? '')),
+            $this->cleanSearchPart((string) ($product->name ?? '')),
+        ], static fn(string $value): bool => $value !== '');
+
+        $parts = array_values(array_unique($parts));
+        $query = trim(implode(' ', $parts));
+
+        return Str::limit($query, 120, '');
+    }
+
+    private function cleanSearchPart(string $value): string
+    {
+        $value = trim($value);
+        if ($value === '') {
+            return '';
+        }
+
+        $value = preg_replace('/\bS\/?N\s*[:#-]?\s*[A-Z0-9._\/-]{4,}\b/iu', ' ', $value) ?? $value;
+        $value = preg_replace('/\b(?:INTERNO|CODICE\s+ARTICOLO\s+INTERNO|SKU|ART|COD(?:ICE)?|MPN)\s*[:#-]?\s*[A-Z0-9._\/-]{3,}\b/iu', ' ', $value) ?? $value;
+        $value = preg_replace('/\b(?:GRADO\s+[A-Z0-9+]+|WINDOWS\s+\d+(?:\s+PRO)?|RICONDIZIONAT[OA])\b/iu', ' ', $value) ?? $value;
+        $value = str_replace(['//', '|', ',', ';'], ' ', $value);
+        $value = preg_replace('/\s+/', ' ', $value) ?? $value;
+
+        return trim($value);
+    }
+
+    private function stripAmazonAssociateTag(string $url): string
+    {
+        $parts = parse_url($url);
+        if (! is_array($parts)) {
+            return $url;
+        }
+
+        $query = [];
+        parse_str((string) ($parts['query'] ?? ''), $query);
+        unset($query['tag']);
+
+        $base = ($parts['scheme'] ?? 'https') . '://' . ($parts['host'] ?? '') . ($parts['path'] ?? '');
+        if ($query === []) {
+            return $base;
+        }
+
+        return $base . '?' . http_build_query($query);
+    }
+
+    private function cleanNullable(string $value): ?string
+    {
+        $value = trim($value);
+
+        return $value !== '' ? $value : null;
+    }
+
+    private function normalizeMoney(mixed $value): ?float
+    {
+        if ($value === null || $value === '') {
+            return null;
+        }
+
+        if (is_string($value)) {
+            $value = trim($value);
+            $value = str_replace('.', '', $value);
+            $value = str_replace(',', '.', $value);
+        }
+
+        return is_numeric($value) ? round((float) $value, 2) : null;
+    }
+}

app/Services/FattureElettroniche/CassettoFiscaleDownloadService.php

@@ -1,17 +1,16 @@
 <?php
-
 namespace App\Services\FattureElettroniche;
 
 use App\Models\Amministratore;
 use App\Models\FeCassettoServiceConfig;
 use App\Models\Stabile;
 use App\Models\StgFatturaAde;
+use App\Services\FattureElettroniche\P7mExtractor;
 use App\Support\ArchivioPaths;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Http;
 use Illuminate\Support\Facades\Storage;
 use Illuminate\Support\Str;
-use App\Services\FattureElettroniche\P7mExtractor;
 
 class CassettoFiscaleDownloadService
 {
@@ -62,19 +61,19 @@ public function downloadAndImport(
         }
 
         $cfg = FeCassettoServiceConfig::query()->first();
-        if (! $cfg) {
+        if (! $cfg && ! $amministratore->fe_cassetto_base_url && ! $amministratore->fe_cassetto_username) {
             return ['status' => 'error', 'message' => 'Configurazione servizio Cassetto Fiscale mancante (Super Admin)'];
         }
 
-        $baseUrl = trim((string) ($cfg->base_url ?? ''));
+        $baseUrl = trim((string) ($amministratore->fe_cassetto_base_url ?: ($cfg->base_url ?? '')));
         if ($baseUrl === '') {
             $baseUrl = 'https://thenetworksolution.it/FattureCorrispettivi/ScaricaFatture/CassettoFiscale.php';
         }
 
-        $passwordScript = (string) ($cfg->password_script ?? '');
-        $username = (string) ($cfg->username ?? '');
-        $password = (string) ($cfg->password ?? '');
-        $pin = (string) ($cfg->pin ?? '');
+        $passwordScript = trim((string) ($amministratore->fe_cassetto_password_script ?: ($cfg?->password_script ?? '')));
+        $username       = trim((string) ($amministratore->fe_cassetto_username ?: ($cfg?->username ?? '')));
+        $password       = trim((string) ($amministratore->fe_cassetto_password ?: ($cfg?->password ?? '')));
+        $pin            = trim((string) ($amministratore->fe_cassetto_pin ?: ($cfg?->pin ?? '')));
 
         // passwordScript: nel servizio esterno viene usato come "token"/licenza.
         if ($passwordScript === '') {

app/Services/FattureElettroniche/FatturaElettronicaImporter.php

@@ -10,6 +10,7 @@
 use App\Models\Stabile;
 use App\Modules\Contabilita\Models\FatturaFornitore;
 use App\Modules\Contabilita\Models\RegolaPrimaNota;
+use App\Services\Catalog\FornitoreProductCatalogService;
 use App\Support\ArchivioPaths;
 use DOMDocument;
 use DOMXPath;
@@ -113,10 +114,13 @@ public function importXml(string $xml, int $fallbackStabileId, ?string $original
             }
         }
 
-        $forcedStabileId  = (int) ($extra['force_stabile_id'] ?? 0);
-        $stabileId        = $forcedStabileId > 0
-            ? $forcedStabileId
-            : $this->resolveStabileIdFromXml($data, $fallbackStabileId, ! empty($extra['allow_fallback_stabile']));
+        $preferredStabileId  = (int) ($extra['force_stabile_id'] ?? 0);
+        $stabileRouting      = $this->resolveStabileRoutingFromXml(
+            $data,
+            $preferredStabileId > 0 ? $preferredStabileId : $fallbackStabileId,
+            ! empty($extra['allow_fallback_stabile'])
+        );
+        $stabileId  = (int) $stabileRouting['stabile_id'];
 
         // Dedup “logico” anche se l'XML differisce (formattazione ecc.)
         // Nota: evitiamo dedup “logico” se i campi sono placeholder (es. numero = ND) oppure se P.IVA/CF non è disponibile.
@@ -230,6 +234,7 @@ public function importXml(string $xml, int $fallbackStabileId, ?string $original
                     'codice_destinatario'        => $data['codice_destinatario'] ?? null,
                     'pec_destinatario'           => $data['pec_destinatario'] ?? null,
                     'destinatario_cf'            => $data['destinatario_cf'] ?? null,
+                    'destinatario_piva'          => $data['destinatario_piva'] ?? null,
                     'destinatario_denominazione' => $data['destinatario_denominazione'] ?? null,
                     'stato'                      => 'ricevuta',
                     'xml_content'                => $xml,
@@ -351,6 +356,17 @@ public function importXml(string $xml, int $fallbackStabileId, ?string $original
 
         $this->postProcess($created, $xml, $extra);
 
+        if ($fornitoreId && Schema::hasTable('products')) {
+            try {
+                $fornitore = Fornitore::query()->find((int) $fornitoreId);
+                if ($fornitore instanceof Fornitore) {
+                    app(FornitoreProductCatalogService::class)->extractFromFattureElettroniche($fornitore, (int) $stabileId, 1);
+                }
+            } catch (\Throwable) {
+                // Il catalogo prodotti non deve interrompere l'import della FE.
+            }
+        }
+
         return ['status' => 'imported', 'id' => (int) $created->id, 'contabilita_fattura_id' => $contabilitaFatturaId];
     }
 
@@ -1230,51 +1246,163 @@ private function xpathFirstString(DOMXPath $xpath, string $expr, \DOMNode $conte
 
     private function resolveStabileIdFromXml(array $parsed, int $fallbackStabileId, bool $allowFallback): int
     {
-        $cf     = $parsed['destinatario_cf'] ?? null;
-        $codice = $parsed['codice_destinatario'] ?? null;
-        $pec    = $parsed['pec_destinatario'] ?? null;
+        return (int) $this->resolveStabileRoutingFromXml($parsed, $fallbackStabileId, $allowFallback)['stabile_id'];
+    }
 
-        if ($cf) {
+    /**
+     * @return array{stabile_id:int, source:string}
+     */
+    private function resolveStabileRoutingFromXml(array $parsed, int $preferredStabileId, bool $allowPreferredFallback): array
+    {
+        $directMatch = $this->matchUniqueStabileIdFromParsedIdentifiers($parsed);
+        if ($directMatch !== null) {
+            return $directMatch;
+        }
+
+        if ($preferredStabileId > 0 && $this->stabileMatchesParsedRecipientContext($preferredStabileId, $parsed)) {
+            return [
+                'stabile_id' => $preferredStabileId,
+                'source'     => 'preferred_context',
+            ];
+        }
+
+        if ($allowPreferredFallback && $preferredStabileId > 0) {
+            return [
+                'stabile_id' => $preferredStabileId,
+                'source'     => 'preferred_fallback',
+            ];
+        }
+
+        throw new \RuntimeException('Impossibile determinare lo stabile dalla FE (identificativi destinatario non trovati o non compatibili)');
+    }
+
+    /**
+     * @return array{stabile_id:int, source:string}|null
+     */
+    private function matchUniqueStabileIdFromParsedIdentifiers(array $parsed): ?array
+    {
+        $destCf   = $this->normalizeId(isset($parsed['destinatario_cf']) ? (string) $parsed['destinatario_cf'] : '');
+        $destPiva = $this->normalizeId(isset($parsed['destinatario_piva']) ? (string) $parsed['destinatario_piva'] : '');
+        $codice   = $this->normalizeId(isset($parsed['codice_destinatario']) ? (string) $parsed['codice_destinatario'] : '');
+        $pec      = strtolower(trim((string) ($parsed['pec_destinatario'] ?? '')));
+
+        if ($destCf !== '') {
             $match = Stabile::query()
                 ->whereNotNull('codice_fiscale')
-                ->whereRaw("REPLACE(UPPER(codice_fiscale), ' ', '') = ?", [$cf])
+                ->whereRaw("REPLACE(UPPER(codice_fiscale), ' ', '') = ?", [$destCf])
                 ->where('attivo', true)
                 ->get();
             if ($match->count() === 1) {
-                return (int) $match->first()->id;
+                return [
+                    'stabile_id' => (int) $match->first()->id,
+                    'source'     => 'destinatario_cf',
+                ];
             }
         }
 
-        if ($codice) {
+        if ($codice !== '') {
             $match = Stabile::query()
                 ->whereNotNull('codice_destinatario_sdi')
                 ->whereRaw("REPLACE(UPPER(codice_destinatario_sdi), ' ', '') = ?", [$codice])
                 ->where('attivo', true)
                 ->get();
             if ($match->count() === 1) {
-                return (int) $match->first()->id;
+                return [
+                    'stabile_id' => (int) $match->first()->id,
+                    'source'     => 'codice_destinatario',
+                ];
             }
         }
 
-        if ($pec) {
-            $pec   = trim(strtolower((string) $pec));
+        if ($pec !== '') {
             $match = Stabile::query()
                 ->where(function ($q) use ($pec) {
-                    $q->whereRaw('LOWER(pec_condominio) = ?', [$pec])
-                        ->orWhereRaw('LOWER(pec_amministratore) = ?', [$pec]);
+                    $q->whereRaw('LOWER(pec_condominio) = ?', [$pec]);
+
+                    if (Schema::hasColumn('stabili', 'pec_amministratore')) {
+                        $q->orWhereRaw('LOWER(pec_amministratore) = ?', [$pec]);
+                    }
                 })
                 ->where('attivo', true)
                 ->get();
             if ($match->count() === 1) {
-                return (int) $match->first()->id;
+                return [
+                    'stabile_id' => (int) $match->first()->id,
+                    'source'     => 'pec_destinatario',
+                ];
             }
         }
 
-        if ($allowFallback && $fallbackStabileId > 0) {
-            return $fallbackStabileId;
+        if ($destPiva !== '') {
+            $match = Stabile::query()
+                ->select('stabili.id')
+                ->join('amministratori', 'amministratori.id', '=', 'stabili.amministratore_id')
+                ->where('stabili.attivo', true)
+                ->whereRaw("REPLACE(UPPER(amministratori.partita_iva), ' ', '') = ?", [$destPiva])
+                ->get();
+            if ($match->count() === 1) {
+                return [
+                    'stabile_id' => (int) $match->first()->id,
+                    'source'     => 'destinatario_piva_amministratore',
+                ];
+            }
         }
 
-        throw new \RuntimeException('Impossibile determinare lo stabile dalla FE (CF/SDI/PEC non trovati o non univoci)');
+        return null;
+    }
+
+    private function stabileMatchesParsedRecipientContext(int $stabileId, array $parsed): bool
+    {
+        $stabileColumns = ['id', 'amministratore_id', 'codice_fiscale', 'cod_fisc_amministratore', 'codice_destinatario_sdi', 'pec_condominio'];
+        if (Schema::hasColumn('stabili', 'pec_amministratore')) {
+            $stabileColumns[] = 'pec_amministratore';
+        }
+
+        $stabile = Stabile::query()
+            ->with('amministratore:id,partita_iva,codice_fiscale_studio')
+            ->select($stabileColumns)
+            ->find($stabileId);
+
+        if (! $stabile) {
+            return false;
+        }
+
+        $destCf   = $this->normalizeId(isset($parsed['destinatario_cf']) ? (string) $parsed['destinatario_cf'] : '');
+        $destPiva = $this->normalizeId(isset($parsed['destinatario_piva']) ? (string) $parsed['destinatario_piva'] : '');
+        $codice   = $this->normalizeId(isset($parsed['codice_destinatario']) ? (string) $parsed['codice_destinatario'] : '');
+        $pec      = strtolower(trim((string) ($parsed['pec_destinatario'] ?? '')));
+
+        $candidateIds = array_filter([
+            $this->normalizeId((string) ($stabile->codice_fiscale ?? '')),
+            $this->normalizeId((string) ($stabile->cod_fisc_amministratore ?? '')),
+            $this->normalizeId((string) ($stabile->amministratore?->codice_fiscale_studio ?? '')),
+            $this->normalizeId((string) ($stabile->amministratore?->partita_iva ?? '')),
+        ]);
+
+        if ($destCf !== '' && in_array($destCf, $candidateIds, true)) {
+            return true;
+        }
+
+        if ($destPiva !== '' && in_array($destPiva, $candidateIds, true)) {
+            return true;
+        }
+
+        if ($codice !== '' && $this->normalizeId((string) ($stabile->codice_destinatario_sdi ?? '')) === $codice) {
+            return true;
+        }
+
+        if ($pec !== '') {
+            $candidatePec = array_filter([
+                strtolower(trim((string) ($stabile->pec_condominio ?? ''))),
+                strtolower(trim((string) ($stabile->pec_amministratore ?? ''))),
+            ]);
+
+            if (in_array($pec, $candidatePec, true)) {
+                return true;
+            }
+        }
+
+        return false;
     }
 
     private function shouldImportRighe(?int $fornitoreId, array $extra): bool
@@ -1348,6 +1476,7 @@ private function updateExisting(FatturaElettronica $existing, string $xml, ?stri
                 'codice_destinatario'        => $data['codice_destinatario'] ?? $existing->codice_destinatario,
                 'pec_destinatario'           => $data['pec_destinatario'] ?? $existing->pec_destinatario,
                 'destinatario_cf'            => $data['destinatario_cf'] ?? $existing->destinatario_cf,
+                'destinatario_piva'          => $data['destinatario_piva'] ?? $existing->destinatario_piva,
                 'destinatario_denominazione' => $data['destinatario_denominazione'] ?? $existing->destinatario_denominazione,
                 'xml_content'                => $xml,
                 'nome_file_xml'              => $originalFilename ?: $existing->nome_file_xml,

app/Services/FattureElettroniche/FatturaElettronicaXmlParser.php

@@ -35,6 +35,7 @@ class FatturaElettronicaXmlParser
      *   codice_destinatario: string|null,
      *   pec_destinatario: string|null,
      *   destinatario_cf: string|null,
+     *   destinatario_piva: string|null,
      *   destinatario_denominazione: string|null,
      *   pagamento_modalita: string|null,
      *   pagamento_iban: string|null,
@@ -121,10 +122,7 @@ public function parse(string $xml): array
         $pecDest    = $this->firstString($xpath, "//*[local-name()='FatturaElettronicaHeader']//*[local-name()='DatiTrasmissione']/*[local-name()='PECDestinatario']");
 
         $destinatarioCf   = $this->firstString($xpath, "//*[local-name()='FatturaElettronicaHeader']//*[local-name()='CessionarioCommittente']//*[local-name()='DatiAnagrafici']/*[local-name()='CodiceFiscale']");
-        $destinatarioId = $this->firstString($xpath, "//*[local-name()='FatturaElettronicaHeader']//*[local-name()='CessionarioCommittente']//*[local-name()='DatiAnagrafici']//*[local-name()='IdFiscaleIVA']/*[local-name()='IdCodice']");
-        if (! $destinatarioCf) {
-            $destinatarioCf = $destinatarioId;
-        }
+        $destinatarioPiva = $this->firstString($xpath, "//*[local-name()='FatturaElettronicaHeader']//*[local-name()='CessionarioCommittente']//*[local-name()='DatiAnagrafici']//*[local-name()='IdFiscaleIVA']/*[local-name()='IdCodice']");
 
         $destDenominazione = $this->firstString($xpath, "//*[local-name()='FatturaElettronicaHeader']//*[local-name()='CessionarioCommittente']//*[local-name()='DatiAnagrafici']//*[local-name()='Anagrafica']/*[local-name()='Denominazione']");
         $destNome          = $this->firstString($xpath, "//*[local-name()='FatturaElettronicaHeader']//*[local-name()='CessionarioCommittente']//*[local-name()='DatiAnagrafici']//*[local-name()='Anagrafica']/*[local-name()='Nome']");
@@ -187,6 +185,7 @@ public function parse(string $xml): array
             'codice_destinatario'        => $codiceDest ?: null,
             'pec_destinatario'           => $pecDest ?: null,
             'destinatario_cf'            => $this->normalizeId($destinatarioCf),
+            'destinatario_piva'          => $this->normalizeId($destinatarioPiva),
             'destinatario_denominazione' => $destDenominazione ?: null,
 
             'pagamento_modalita'         => $modalitaPagamento ?: null,

app/Support/TecnoRepairMdbReader.php

@@ -0,0 +1,104 @@
+<?php
+namespace App\Support;
+
+use RuntimeException;
+use Symfony\Component\Process\Process;
+
+class TecnoRepairMdbReader
+{
+    /**
+     * @return array<int,string>
+     */
+    public function listTables(string $mdbPath): array
+    {
+        $bin     = $this->resolveBinary('mdb-tables');
+        $process = new Process([$bin, '-1', $mdbPath]);
+        $process->run();
+
+        if (! $process->isSuccessful()) {
+            throw new RuntimeException(trim($process->getErrorOutput()) ?: 'Impossibile leggere le tabelle MDB.');
+        }
+
+        return array_values(array_filter(array_map('trim', preg_split('/\r\n|\r|\n/', $process->getOutput()) ?: [])));
+    }
+
+    /**
+     * @return array<int,array<string,string|null>>
+     */
+    public function exportTable(string $mdbPath, string $table): array
+    {
+        $bin     = $this->resolveBinary('mdb-export');
+        $process = new Process([$bin, '-D', '%Y-%m-%d %H:%M:%S', '-q', '^', $mdbPath, $table]);
+        $process->run();
+
+        if (! $process->isSuccessful()) {
+            throw new RuntimeException(trim($process->getErrorOutput()) ?: ('Impossibile esportare la tabella ' . $table));
+        }
+
+        $csv = $process->getOutput();
+        if (trim($csv) === '') {
+            return [];
+        }
+
+        return $this->parseCsv($csv);
+    }
+
+    public function resolveBinary(string $name): string
+    {
+        $process = new Process(['sh', '-lc', 'command -v ' . escapeshellarg($name)]);
+        $process->run();
+
+        $path = trim($process->getOutput());
+        if ($path === '') {
+            throw new RuntimeException($name . ' non trovato. Installa mdbtools sul server Day0.');
+        }
+
+        return $path;
+    }
+
+    /**
+     * @return array<int,array<string,string|null>>
+     */
+    private function parseCsv(string $csv): array
+    {
+        $handle = fopen('php://temp', 'r+');
+        if ($handle === false) {
+            throw new RuntimeException('Impossibile creare buffer CSV in memoria.');
+        }
+
+        fwrite($handle, $csv);
+        rewind($handle);
+
+        $headers = fgetcsv($handle, 0, ',', '^');
+        if (! is_array($headers) || $headers === []) {
+            fclose($handle);
+
+            return [];
+        }
+
+        $headers = array_map(static fn($value): string => trim((string) $value), $headers);
+        $rows    = [];
+
+        while (($line = fgetcsv($handle, 0, ',', '^')) !== false) {
+            if ($line === [null] || $line === []) {
+                continue;
+            }
+
+            $row = [];
+            foreach ($headers as $index => $header) {
+                if ($header === '') {
+                    continue;
+                }
+
+                $value        = $line[$index] ?? null;
+                $row[$header] = is_string($value) ? trim($value) : $value;
+            }
+
+            $rows[] = $row;
+        }
+
+        fclose($handle);
+
+        return $rows;
+    }
+}

bootstrap/app.php

@@ -3,6 +3,7 @@
 use App\Console\Commands\CtiSyncPostItFromStagingCommand;
 use App\Console\Commands\DedupeRateEmesseCommand;
 use App\Console\Commands\FeCassettoImportLocal;
+use App\Console\Commands\FeCassettoImportSoggettoCommand;
 use App\Console\Commands\GesconCollegaFornitoreStabili;
 use App\Console\Commands\GesconImportAlignCommand;
 use App\Console\Commands\GesconImportBanche;
@@ -17,21 +18,23 @@
 use App\Console\Commands\GoogleSyncFornitoriRubricaCommand;
 use App\Console\Commands\GoogleSyncRubricaContactsCommand;
 use App\Console\Commands\GoogleSyncTicketCalendarCommand;
+use App\Console\Commands\ImportFornitoreWholesaleCsvCommand;
 use App\Console\Commands\ImportGesconAcquaLegacyCommand;
 use App\Console\Commands\ImportGesconF24LegacyCommand;
 use App\Console\Commands\IstatSetIndiceCommand;
 use App\Console\Commands\IstatSyncIndiciCommand;
+use App\Console\Commands\NetgesconApplyPbxPresetCommand;
 use App\Console\Commands\NetgesconArchiveRegistrySyncCommand;
 use App\Console\Commands\NetgesconDevelopmentSnapshotCommand;
 use App\Console\Commands\NetgesconDistributionPullCommand;
 use App\Console\Commands\NetgesconGitSyncCommand;
-use App\Console\Commands\NetgesconApplyPbxPresetCommand;
 use App\Console\Commands\NetgesconPreupdateBackupCommand;
 use App\Console\Commands\NetgesconQaUnitaNominativiCommand;
 use App\Console\Commands\NetgesconRestoreRecordCommand;
 use App\Console\Commands\PanasonicCstaBridgeCommand;
 use App\Console\Commands\StabiliTransferCommand;
 use App\Console\Commands\SyncSoggettiToPersone;
+use App\Console\Commands\TecnoRepairImportLegacyArchiveCommand;
 use Illuminate\Foundation\Application;
 use Illuminate\Foundation\Configuration\Exceptions;
 use Illuminate\Foundation\Configuration\Middleware;
@@ -56,9 +59,11 @@
         GesconQaContatori::class,
         GesconQaEmissione::class,
         FeCassettoImportLocal::class,
+        FeCassettoImportSoggettoCommand::class,
         IstatSyncIndiciCommand::class,
         IstatSetIndiceCommand::class,
         ImportGesconAcquaLegacyCommand::class,
+        ImportFornitoreWholesaleCsvCommand::class,
         GesconImportAlignCommand::class,
         ImportGesconF24LegacyCommand::class,
         NetgesconQaUnitaNominativiCommand::class,
@@ -69,6 +74,7 @@
         NetgesconGitSyncCommand::class,
         NetgesconPreupdateBackupCommand::class,
         NetgesconRestoreRecordCommand::class,
+        TecnoRepairImportLegacyArchiveCommand::class,
         PanasonicCstaBridgeCommand::class,
         GoogleSyncRubricaContactsCommand::class,
         GooglePushRubricaContactsCommand::class,

config/catalog.php

@@ -0,0 +1,8 @@
+<?php
+
+return [
+    'amazon' => [
+        'associate_tag'  => env('CATALOG_AMAZON_ASSOCIATE_TAG', 'netgescon-21'),
+        'default_locale' => env('CATALOG_AMAZON_LOCALE', 'it'),
+    ],
+];

database/migrations/2026_02_01_090000_create_assistenza_tecnorepair_legacy_tables.php

@@ -0,0 +1,120 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('fornitori', function (Blueprint $table) {
+            if (! Schema::hasColumn('fornitori', 'is_tecnorepair_primary')) {
+                $table->boolean('is_tecnorepair_primary')->default(false)->after('aliquota_iva_id');
+            }
+        });
+
+        if (! Schema::hasTable('assistenza_tecnorepair_schede_legacy')) {
+            Schema::create('assistenza_tecnorepair_schede_legacy', function (Blueprint $table) {
+                $table->id();
+                $table->foreignId('amministratore_id')->nullable()->constrained('amministratori')->nullOnDelete();
+                $table->foreignId('fornitore_id')->nullable()->constrained('fornitori')->nullOnDelete();
+                $table->unsignedBigInteger('legacy_id')->nullable();
+                $table->unsignedBigInteger('legacy_cliente_id')->nullable();
+                $table->unsignedBigInteger('legacy_centro_ass_id')->nullable();
+                $table->string('legacy_committente_codice')->nullable();
+                $table->string('legacy_numero_scheda')->nullable();
+                $table->string('customer_name')->nullable();
+                $table->string('customer_phone')->nullable();
+                $table->string('customer_phone_alt')->nullable();
+                $table->string('customer_email')->nullable();
+                $table->string('product_model')->nullable();
+                $table->string('product_code')->nullable();
+                $table->string('serial_number')->nullable();
+                $table->string('serial_number_2')->nullable();
+                $table->string('status_code')->nullable();
+                $table->string('status_label')->nullable();
+                $table->string('status_bucket', 24)->default('other')->index();
+                $table->text('defect_reported')->nullable();
+                $table->longText('repair_description')->nullable();
+                $table->longText('communications')->nullable();
+                $table->string('operator_name')->nullable();
+                $table->string('technician_name')->nullable();
+                $table->dateTime('date_received')->nullable();
+                $table->dateTime('ordered_at')->nullable();
+                $table->string('order_number')->nullable();
+                $table->string('rma_code')->nullable();
+                $table->string('pin_code')->nullable();
+                $table->string('unlock_code')->nullable();
+                $table->string('legacy_attachment_path')->nullable();
+                $table->string('imported_from_path')->nullable();
+                $table->timestamp('imported_at')->nullable();
+                $table->json('metadata')->nullable();
+                $table->timestamps();
+
+                $table->index(['amministratore_id', 'legacy_numero_scheda'], 'ass_tecnorepair_admin_numero_idx');
+                $table->unique(['imported_from_path', 'legacy_id'], 'ass_tecnorepair_source_legacy_unique');
+            });
+        }
+
+        if (! Schema::hasTable('assistenza_tecnorepair_allegati_legacy')) {
+            Schema::create('assistenza_tecnorepair_allegati_legacy', function (Blueprint $table) {
+                $table->id();
+                $table->foreignId('scheda_id')->constrained('assistenza_tecnorepair_schede_legacy')->cascadeOnDelete();
+                $table->unsignedBigInteger('legacy_id')->nullable();
+                $table->unsignedBigInteger('legacy_scheda_id')->nullable();
+                $table->unsignedInteger('legacy_attachment_number')->nullable();
+                $table->string('file_name')->nullable();
+                $table->string('file_path')->nullable();
+                $table->string('imported_from_path')->nullable();
+                $table->json('metadata')->nullable();
+                $table->timestamps();
+
+                $table->index(['scheda_id', 'legacy_attachment_number'], 'ass_tecnorepair_allegati_scheda_num_idx');
+            });
+        }
+
+        if (! Schema::hasTable('product_serials')) {
+            Schema::create('product_serials', function (Blueprint $table) {
+                $table->id();
+                $table->foreignId('fornitore_id')->nullable()->constrained('fornitori')->nullOnDelete();
+                $table->foreignId('legacy_scheda_id')->nullable()->constrained('assistenza_tecnorepair_schede_legacy')->nullOnDelete();
+                $table->string('customer_name')->nullable();
+                $table->string('product_model')->nullable();
+                $table->string('product_code')->nullable();
+                $table->string('serial_number')->nullable();
+                $table->string('serial_number_2')->nullable();
+                $table->dateTime('date_received')->nullable();
+                $table->dateTime('date_resold')->nullable();
+                $table->text('internal_notes')->nullable();
+                $table->string('source')->nullable();
+                $table->string('source_reference')->nullable();
+                $table->timestamps();
+
+                $table->unique(['legacy_scheda_id'], 'product_serials_legacy_scheda_unique');
+                $table->index(['fornitore_id', 'serial_number'], 'product_serials_vendor_serial_idx');
+            });
+        }
+    }
+
+    public function down(): void
+    {
+        if (Schema::hasTable('product_serials')) {
+            Schema::dropIfExists('product_serials');
+        }
+
+        if (Schema::hasTable('assistenza_tecnorepair_allegati_legacy')) {
+            Schema::dropIfExists('assistenza_tecnorepair_allegati_legacy');
+        }
+
+        if (Schema::hasTable('assistenza_tecnorepair_schede_legacy')) {
+            Schema::dropIfExists('assistenza_tecnorepair_schede_legacy');
+        }
+
+        Schema::table('fornitori', function (Blueprint $table) {
+            if (Schema::hasColumn('fornitori', 'is_tecnorepair_primary')) {
+                $table->dropColumn('is_tecnorepair_primary');
+            }
+        });
+    }
+};

database/migrations/2026_04_02_120000_add_destinatario_piva_to_fatture_elettroniche.php

@@ -0,0 +1,28 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('fatture_elettroniche', function (Blueprint $table) {
+            if (! Schema::hasColumn('fatture_elettroniche', 'destinatario_piva')) {
+                $table->string('destinatario_piva', 32)->nullable()->after('destinatario_cf');
+                $table->index('destinatario_piva');
+            }
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('fatture_elettroniche', function (Blueprint $table) {
+            if (Schema::hasColumn('fatture_elettroniche', 'destinatario_piva')) {
+                $table->dropIndex(['destinatario_piva']);
+                $table->dropColumn('destinatario_piva');
+            }
+        });
+    }
+};

database/migrations/2026_04_02_140000_create_supplier_product_catalog_tables.php

@@ -0,0 +1,113 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        if (! Schema::hasTable('products')) {
+            Schema::create('products', function (Blueprint $table) {
+                $table->id();
+                $table->foreignId('default_fornitore_id')->nullable()->constrained('fornitori')->nullOnDelete();
+                $table->string('type', 24)->default('product')->index();
+                $table->string('internal_code')->nullable()->unique();
+                $table->string('canonical_key')->unique();
+                $table->string('name');
+                $table->string('brand')->nullable()->index();
+                $table->string('model')->nullable()->index();
+                $table->string('variant_group')->nullable();
+                $table->string('variant_label')->nullable();
+                $table->string('color_label')->nullable();
+                $table->string('unit_measure', 24)->nullable();
+                $table->text('description')->nullable();
+                $table->boolean('track_serials')->default(false);
+                $table->boolean('is_active')->default(true);
+                $table->json('meta')->nullable();
+                $table->timestamps();
+
+                $table->index(['default_fornitore_id', 'is_active'], 'products_supplier_active_idx');
+            });
+        }
+
+        if (! Schema::hasTable('product_identifiers')) {
+            Schema::create('product_identifiers', function (Blueprint $table) {
+                $table->id();
+                $table->foreignId('product_id')->constrained('products')->cascadeOnDelete();
+                $table->foreignId('fornitore_id')->nullable()->constrained('fornitori')->nullOnDelete();
+                $table->string('code_type', 32)->index();
+                $table->string('code_role', 32)->nullable()->index();
+                $table->string('code_value');
+                $table->string('normalized_code')->index();
+                $table->string('source', 32)->nullable()->index();
+                $table->string('source_reference')->nullable();
+                $table->boolean('is_primary')->default(false);
+                $table->json('payload')->nullable();
+                $table->timestamps();
+
+                $table->unique(['fornitore_id', 'code_type', 'normalized_code'], 'product_identifiers_scope_unique');
+            });
+        }
+
+        if (! Schema::hasTable('product_media')) {
+            Schema::create('product_media', function (Blueprint $table) {
+                $table->id();
+                $table->foreignId('product_id')->constrained('products')->cascadeOnDelete();
+                $table->string('media_type', 24)->default('image')->index();
+                $table->string('disk', 32)->default('local');
+                $table->string('path');
+                $table->string('title')->nullable();
+                $table->string('mime_type', 120)->nullable();
+                $table->unsignedBigInteger('size_bytes')->nullable();
+                $table->unsignedInteger('sort_order')->default(0);
+                $table->json('meta')->nullable();
+                $table->timestamps();
+
+                $table->index(['product_id', 'media_type', 'sort_order'], 'product_media_lookup_idx');
+            });
+        }
+
+        Schema::table('product_serials', function (Blueprint $table) {
+            if (! Schema::hasColumn('product_serials', 'product_id')) {
+                $table->foreignId('product_id')->nullable()->after('fornitore_id')->constrained('products')->nullOnDelete();
+                $table->index(['product_id', 'serial_number'], 'product_serials_product_serial_idx');
+            }
+        });
+
+        Schema::table('contabilita_fatture_fornitori_righe', function (Blueprint $table) {
+            if (! Schema::hasColumn('contabilita_fatture_fornitori_righe', 'product_id')) {
+                $table->foreignId('product_id')->nullable()->after('fattura_id')->constrained('products')->nullOnDelete();
+                $table->index(['product_id', 'fattura_id'], 'cont_fatture_righe_product_idx');
+            }
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('contabilita_fatture_fornitori_righe', function (Blueprint $table) {
+            if (Schema::hasColumn('contabilita_fatture_fornitori_righe', 'product_id')) {
+                $table->dropConstrainedForeignId('product_id');
+            }
+        });
+
+        Schema::table('product_serials', function (Blueprint $table) {
+            if (Schema::hasColumn('product_serials', 'product_id')) {
+                $table->dropConstrainedForeignId('product_id');
+            }
+        });
+
+        if (Schema::hasTable('product_media')) {
+            Schema::dropIfExists('product_media');
+        }
+
+        if (Schema::hasTable('product_identifiers')) {
+            Schema::dropIfExists('product_identifiers');
+        }
+
+        if (Schema::hasTable('products')) {
+            Schema::dropIfExists('products');
+        }
+    }
+};

database/migrations/2026_04_03_120000_create_product_offers_table.php

@@ -0,0 +1,50 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        if (Schema::hasTable('product_offers')) {
+            return;
+        }
+
+        Schema::create('product_offers', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('product_id')->constrained('products')->cascadeOnDelete();
+            $table->foreignId('fornitore_id')->nullable()->constrained('fornitori')->nullOnDelete();
+            $table->string('offer_key')->unique();
+            $table->string('source_type', 32)->index();
+            $table->string('source_name', 64)->nullable()->index();
+            $table->string('external_product_id')->nullable()->index();
+            $table->string('external_sku')->nullable()->index();
+            $table->string('title')->nullable();
+            $table->string('condition_label', 32)->nullable();
+            $table->string('currency', 8)->default('EUR');
+            $table->decimal('price_amount', 12, 2)->nullable();
+            $table->decimal('price_compare_at', 12, 2)->nullable();
+            $table->decimal('shipping_amount', 12, 2)->nullable();
+            $table->string('availability', 64)->nullable();
+            $table->integer('stock_qty')->nullable();
+            $table->text('external_url')->nullable();
+            $table->text('referral_url')->nullable();
+            $table->string('referral_code', 64)->nullable();
+            $table->boolean('is_active')->default(true);
+            $table->boolean('is_internal')->default(false);
+            $table->timestamp('last_seen_at')->nullable();
+            $table->json('meta')->nullable();
+            $table->timestamps();
+
+            $table->index(['product_id', 'is_active', 'price_amount'], 'product_offers_lookup_idx');
+            $table->index(['source_type', 'fornitore_id', 'is_active'], 'product_offers_source_idx');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('product_offers');
+    }
+};

docs/000-IMPORT/01-GESCON/GUIDA-IMPORT-GESCON-MDB.md

@@ -7,6 +7,7 @@ ## Obiettivo
 ## Sorgenti da considerare
 
 ### 1. Metadati stabili
+
 - `dbc/Stabili.mdb`
 - campi chiave attesi:
   - `cod_stabile`
@@ -14,6 +15,7 @@ ### 1. Metadati stabili
   - campo CF stabile/condominio valorizzato
 
 ### 2. Dati annuali per stabile
+
 - `<cod_stabile>/<anno>/singolo_anno.mdb`
 - tabelle minime da validare:
   - `condomin`
@@ -25,6 +27,7 @@ ### 2. Dati annuali per stabile
   - `straordinarie`
 
 ### 3. Dati trasversali stabile
+
 - `<cod_stabile>/generale_stabile.mdb`
 - utile per verifiche aggiuntive su rate emesse, casse e dati generali
 
@@ -49,14 +52,17 @@ ## Finestra temporale smoke test
 Per il primo passaggio operativo non importare tutto lo storico.
 
 ### Import base
+
 - anno corrente legacy piu recente disponibile
 - anno precedente
 
 ### Import esteso solo per straordinarie
+
 - includere fino a 5 anni indietro
 - fermarsi prima se non esistono MDB annuali o non esistono righe utili nelle tabelle straordinarie
 
 ### Storico oltre la finestra base
+
 - da importare solo su richiesta o quando serve per quadrature, estratti conto storici o audit mirati
 
 ## Copertura minima richiesta per rendere operativo il sistema
@@ -83,22 +89,26 @@ ## Smoke Test pratico per stabile
 Per ogni stabile filtrato da `Stabili.mdb` eseguire questa checklist.
 
 ### A. Controllo metadati
+
 - `cod_stabile` valorizzato
 - `nome_directory` valorizzato
 - CF stabile valorizzato
 - cartella legacy esistente
 
 ### B. Controllo annualita
+
 - individuato ultimo anno disponibile
 - individuato anno precedente disponibile
 - individuate eventuali annualita straordinarie fino a -5 anni
 
 ### C. Controllo file
+
 - esiste `singolo_anno.mdb` per ogni anno scelto
 - se presente, esiste `generale_stabile.mdb`
 - `Stabili.mdb` leggibile senza errori
 
 ### D. Controllo tabelle minime
+
 - `condomin` leggibile
 - `operazioni` leggibile
 - `rate` leggibile
@@ -108,6 +118,7 @@ ### D. Controllo tabelle minime
 - `straordinarie` leggibile o assente in modo coerente
 
 ### E. QA dominio post-import
+
 - stabile creato/aggiornato correttamente
 - unita importate
 - rubrica/nominativi deduplicati

docs/CTI-WINDOWS-TAPI-PROBE.md

@@ -114,6 +114,79 @@ ### Caso B: trovi TAPI ma zero indirizzi
 3. IP PBX e porta `33333`
 4. licenza CTI lato centralino
 
+### Caso B2: Panasonic esiste nel registry ma `Telephony Providers` e zero
+
+Se il report di diagnostica mostra contemporaneamente:
+
+- chiavi Panasonic presenti sotto `HKLM\SOFTWARE\Panasonic\KX_TDA_TSP`
+- `Telephony providers x64: 0`
+- `Telephony providers wow64: 0`
+- nessun provider Panasonic tra i provider TAPI registrati
+
+allora il problema non e il bridge NetGescon.
+
+Il problema e che il TSP Panasonic e installato o configurato nei suoi dati locali, ma non e registrato correttamente dentro il sottosistema Telephony di Windows.
+
+In pratica Windows vede TAPI, ma non vede il provider Panasonic come provider utilizzabile.
+
+In questo stato:
+
+1. gli script NetGescon possono partire
+2. il bridge HTTP puo funzionare
+3. ma TAPI continuera a esporre zero linee reali o un solo address vuoto
+
+La correzione va fatta su Windows:
+
+1. aprire `telephon.cpl`
+2. verificare nella sezione provider che Panasonic sia realmente presente
+3. se assente, reinstallare o registrare di nuovo il `KX-TDA TSP`
+4. verificare compatibilita 32 bit / 64 bit del TSP sulla macchina
+5. solo dopo ripetere `get-netgescon-panasonic-tapi-info.ps1`
+
+## Checklist operativa rapida
+
+Usa questa checklist quando il bridge NetGescon parte ma il provider TAPI non espone linee reali.
+
+### Stato gia confermato su questa macchina
+
+1. il task `NetGescon Panasonic Live Bridge` parte ed e in stato `Running`
+2. il watcher .NET TAPI carica l'assembly e si sottoscrive agli eventi
+3. il bridge HTTP NetGescon non e il blocco principale
+4. TAPI vede solo `1` address vuoto
+5. `Telephony providers x64 = 0`
+6. `Telephony providers wow64 = 0`
+7. il registry Panasonic esiste sotto `HKLM\SOFTWARE\Panasonic\KX_TDA_TSP`
+
+### Cosa manca davvero
+
+1. il provider Panasonic deve comparire dentro `telephon.cpl`
+2. il provider Panasonic deve essere registrato nei `Telephony Providers` di Windows
+3. il TSP deve essere coerente con l'architettura della macchina `32/64 bit`
+4. la connessione del TSP deve puntare al PBX corretto e non restare su profilo `USB:PC`
+5. dopo la correzione, `get-netgescon-panasonic-tapi-info.ps1` deve mostrare address reali con `AddressName` o `DialableAddress`
+
+### Sequenza pratica consigliata
+
+1. apri `telephon.cpl`
+2. se Panasonic non compare tra i provider, reinstalla `KX-TDA TSP` come amministratore
+3. se Panasonic compare, apri la configurazione del provider e verifica:
+
+- IP PBX `192.168.0.101`
+- porta `33333`
+- nessun trasporto bloccato su `USB:PC` se il collegamento e IP
+
+4. verifica che il centralino abbia licenza CTI attiva lato TSP/CSTA
+2. salva la configurazione e riavvia il tool Panasonic se richiesto
+3. rilancia `get-netgescon-panasonic-tapi-info.ps1`
+4. conferma che compaiano interni reali come `201`, `205`, `206`
+
+### Solo se Panasonic non compare ancora
+
+1. controlla in `Program Files` se i file `.tsp` Panasonic sono presenti
+2. controlla se l'installer Panasonic usato e la versione giusta per il sistema operativo
+3. esegui reinstallazione pulita del TSP
+4. riapri `telephon.cpl` e verifica di nuovo i provider
+
 ### Caso C: gli script API falliscono con `401 Unauthorized`
 
 Significa che il token non coincide con quello configurato in NetGescon.
@@ -247,6 +320,119 @@ ## Passo 7: ascolto eventi COM reali
 .\scripts\ops\windows\watch-netgescon-panasonic-tapi-com-events.ps1 -Extensions "201,205,206" -LogFile .\netgescon-tapi-com-events.log
 ```
 
+## Ripartenza domani mattina
+
+Questa e la situazione gia confermata e non va rimessa in discussione salvo nuovi errori evidenti.
+
+### Stato validato
+
+1. Panasonic TAPI espone linee reali.
+2. Il watcher .NET registra correttamente `GRP00603`.
+3. `RegisterCallNotifications` funziona su `603`.
+4. Il bridge `incoming` in modalita `live` arriva a staging e crea Post-it e Communication Message.
+5. Il bug residuo e solo `call-ended` verso staging.
+
+### Comando rapido di test live
+
+Da Windows, nel repo:
+
+```powershell
+cd C:\NetGescon\netgescon-day0\scripts\ops\windows
+.\bootstrap-netgescon-panasonic-live.cmd -Action live-run -Extensions "603"
+```
+
+In un'altra finestra:
+
+```powershell
+Get-Content "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log" -Tail 120 -Wait
+```
+
+### Cosa deve essere considerato corretto
+
+Se compaiono righe come queste, la parte Windows e ok:
+
+1. `REGISTER OK mode=monitor+owner`
+2. `BRIDGE LIVE OK endpoint=incoming`
+3. `BRIDGE MARK answered`
+
+### Bug residuo da chiudere
+
+Se compare ancora:
+
+```text
+BRIDGE LIVE KO endpoint=call-ended error=Richiesta annullata: Chiusura imprevista della connessione.
+```
+
+allora il problema non e piu Panasonic Windows.
+
+Il problema e sul lato staging, in uno di questi livelli:
+
+1. codice Laravel deployato non allineato
+2. PHP-FPM / web server che chiude la richiesta `call-ended`
+3. eccezione backend prima della risposta JSON
+
+### Verifica server minima
+
+Sul server staging:
+
+```bash
+grep -n "call-ended\|CTI Panasonic call-ended failed" storage/logs/laravel.log | tail -n 50
+```
+
+Se non esce nulla di nuovo mentre `incoming` continua a funzionare, controlla anche i log del web server o di PHP-FPM all'orario della chiamata.
+
+### Strategia pratica consigliata
+
+Per non bloccare il lavoro:
+
+1. usa TAPI live per `incoming`
+2. usa SMDR per la conferma durata / chiusura chiamata finche `call-ended` non e chiuso lato staging
+3. affronta il bug `call-ended` come task separato lato server
+
+## Stato applicativo da portare su staging
+
+Questo e il pacchetto minimo gia pronto lato applicazione e documentazione.
+
+### Ticket Mobile
+
+1. il contesto chiamata viene mostrato sopra il titolo ticket
+2. numero chiamante, interno o gruppo chiamato, riferimenti stabile/unita e nota operativa non vengono piu mischiati nel testo libero del problema
+3. il titolo precompilato resta operativo e la descrizione non viene appesantita da dettagli tecnici PBX
+
+### Post-it Gestione
+
+1. prima della conversione in ticket c'e una nota libera operatore
+2. le chiamate tecniche SMDR e CSTA usano etichette piu chiare come `Chiamata ricevuta`, `Chiamata effettuata`, `Chiamata interna`
+3. il filtro tecnico permette di cercare per linea o gruppo, per esempio `0003`, `603`, `GRP00603`
+
+### Watchlist pratica corrente
+
+Per il preset Day0 la watchlist operativa da considerare e questa:
+
+1. `0001`
+2. `0003`
+3. `201`
+4. `206`
+5. `601`
+6. `603`
+
+Lato applicazione, la risoluzione estensioni osservate e gia compatibile con:
+
+1. `watch_extensions`
+2. `response_groups`
+3. `incoming_lines`
+
+### Punto aperto che non deve bloccare il deploy
+
+Se `incoming` continua a funzionare ma `call-ended` continua a chiudere la connessione, il deploy staging va comunque avanti per validare:
+
+1. banner live operatore
+2. Ticket Mobile aggiornato
+3. Post-it Gestione aggiornato
+4. filtri linea e conversione con nota operatore
+
+In questo scenario la chiusura chiamata resta temporaneamente coperta da SMDR.
+
 ### Cosa deve succedere nell'ispezione interop
 
 All'avvio vedrai le righe di setup e `REGISTER OK`.
@@ -375,6 +561,18 @@ ### 10.1 Avvio live manuale
 .\scripts\ops\windows\start-netgescon-panasonic-live.ps1 -BaseUrl "https://staging.netgescon.it" -Extensions "201-208,601,603,0001,0003" -LogFile "C:\ProgramData\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log"
 ```
 
+Se PowerShell blocca gli script con `ExecutionPolicy`, usa il wrapper `.cmd` oppure lancia esplicitamente PowerShell in bypass solo per il processo corrente:
+
+```powershell
+powershell.exe -NoProfile -ExecutionPolicy Bypass -File .\scripts\ops\windows\start-netgescon-panasonic-live.ps1 -BaseUrl "https://staging.netgescon.it" -Extensions "201-208,601,603,0001,0003" -LogFile "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log"
+```
+
+oppure:
+
+```powershell
+.\scripts\ops\windows\start-netgescon-panasonic-live.cmd -BaseUrl "https://staging.netgescon.it" -Extensions "201-208,601,603,0001,0003" -LogFile "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log"
+```
+
 ### 10.2 Installazione come task automatico all'avvio macchina con account SYSTEM
 
 In PowerShell amministratore:
@@ -399,9 +597,34 @@ ### 10.3 Installazione come task al logon utente corrente
 .\scripts\ops\windows\install-netgescon-panasonic-live-task.ps1 -Mode current-user-logon -BaseUrl "https://staging.netgescon.it" -Extensions "201-208,601,603,0001,0003" -LogFile "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log" -InteropOutputDir "$env:LOCALAPPDATA\NetGescon\tapi-interop"
 ```
 
-### 10.4 Sequenza rapida in 6 comandi per il tuo caso `S:\`
+### 10.4 Sequenza rapida per il tuo caso `S:\`
 
-Se il repo e davvero montato in `S:\` e non hai privilegi amministrativi, usa questi 6 comandi esatti nell'ordine indicato.
+Attenzione: `S:\` in Windows di solito e un drive mappato di sessione.
+Questo significa che:
+
+- puo essere visibile in Esplora file ma non in PowerShell elevata
+- puo essere visibile nel tuo utente ma non nei task eseguiti come `SYSTEM`
+- non va considerato affidabile per il bridge live automatico all'avvio macchina
+
+Se `S:` non esiste nel prompt PowerShell, non usare `S:\` per installare o avviare il task.
+Usa invece una di queste due strade:
+
+1. meglio: copia il repo o almeno `scripts\ops\windows` in un percorso locale, per esempio `C:\NetGescon` oppure `C:\ProgramData\NetGescon\repo`
+2. in alternativa: usa il percorso UNC reale della share invece del drive mappato, se il task gira con un utente che ha accesso alla share
+
+Procedura piu robusta consigliata:
+
+```powershell
+Set-ExecutionPolicy -Scope Process Bypass -Force
+cd C:\NetGescon\netgescon-day0\scripts\ops\windows
+.\publish-netgescon-panasonic-runtime.ps1
+cd C:\ProgramData\NetGescon\panasonic-live\current
+.\install-netgescon-panasonic-live-task.cmd -Mode current-user-logon -BaseUrl "https://staging.netgescon.it" -Extensions "201-208,601,603,0001,0003" -LogFile "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log" -InteropOutputDir "$env:LOCALAPPDATA\NetGescon\tapi-interop"
+```
+
+Con questo approccio, quando aggiorni il repo ti basta rilanciare `publish-netgescon-panasonic-runtime.ps1` e poi reinstallare il task se hai cambiato i launcher.
+
+Solo se `S:` esiste davvero nella stessa sessione PowerShell puoi usare i comandi sotto.
 
 ```powershell
 Set-ExecutionPolicy -Scope Process Bypass -Force
@@ -456,9 +679,12 @@ ### 11.4 Dove vedere le nuove chiamate su staging
 Quando l'invio live va a buon fine, le nuove chiamate Panasonic compaiono in due punti applicativi:
 
 1. `Strumenti -> Post-it Gestione`
+
 - legge i record `chiamate_post_it`
 - e il punto principale per vedere le chiamate create dal bridge
-2. flussi tecnici basati su `communication_messages`
+
+1. flussi tecnici basati su `communication_messages`
+
 - canale `panasonic_csta`
 - utili per verifica tecnica e correlazione con routing/intercettazione operatore
 
@@ -469,9 +695,9 @@ ### 11.5 Procedura rapida di ripartenza se staging smette di ricevere chiamate
 Sul PC Windows:
 
 ```powershell
-cd S:\
+cd C:\ProgramData\NetGescon\panasonic-live\current
 Stop-ScheduledTask -TaskName "NetGescon Panasonic Live Bridge" -ErrorAction SilentlyContinue
-.\scripts\ops\windows\install-netgescon-panasonic-live-task.ps1 -Mode current-user-logon -BaseUrl "https://staging.netgescon.it" -Extensions "201-208,601,603,0001,0003" -LogFile "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log" -InteropOutputDir "$env:LOCALAPPDATA\NetGescon\tapi-interop"
+.\install-netgescon-panasonic-live-task.cmd -Mode current-user-logon -BaseUrl "https://staging.netgescon.it" -Extensions "201-208,601,603,0001,0003" -LogFile "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log" -InteropOutputDir "$env:LOCALAPPDATA\NetGescon\tapi-interop"
 Start-ScheduledTask -TaskName "NetGescon Panasonic Live Bridge"
 Get-Content "$env:LOCALAPPDATA\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log" -Tail 100 -Wait
 ```

docs/support/ASSISTENZA-TECNOREPAIR-MDB.md

@@ -72,6 +72,28 @@ ## Prossimo step pragmatico
 3. collegare `TClienti` e `TFornitori` alla rubrica/fornitori NetGescon con matching su telefono, email, CF/PIVA
 4. esporre in UI la scheda riparazione collegata a cliente, fornitore e ticket/intervento
 
+## Primo slice disponibile in Day0
+
+- Tabelle staging create:
+  - `assistenza_tecnorepair_schede_legacy`
+  - `assistenza_tecnorepair_allegati_legacy`
+  - `product_serials`
+- Nuovo flag fornitore: `fornitori.is_tecnorepair_primary`
+- Nuovo comando import:
+  - `php artisan tecnorepair:import-legacy {amministratore} --force-primary`
+  - opzionale: `--fornitore-id=` oppure `--fornitore-term=NETHOME`
+- Nuova pagina Filament:
+  - `Supporto > Assistenza Legacy`
+  - elenco filtrabile con colori per stato, dettaglio scheda, seriali e allegati legacy
+
+### Note operative del comando
+
+- default MDB:
+  - `/home/michele/netgescon/netgescon-day0/Miki-Bug-workspace/screenshot/Assistenza gestionale/Archivi/TecnoRepairDB.mdb`
+- import collega di default le schede al primo fornitore dello stesso amministratore che matcha `NETHOME`
+- con `--force-primary` il fornitore collegato viene marcato come centro TecnoRepair principale
+- l'import resta idempotente sul vincolo `imported_from_path + legacy_id`
+
 ## Decisione corrente
 
 - Si: NetGescon puo leggere l'MDB subito.

resources/views/filament/modals/pdf-viewer.blade.php

@@ -1,7 +1,26 @@
-<div class="-m-6">
+<div class="-m-6 space-y-3 p-2">
+    <div class="flex items-center justify-end gap-2 px-4 pt-4">
+        <a
+            href="{{ $url }}"
+            target="_blank"
+            rel="noopener"
+            class="inline-flex items-center rounded-md bg-slate-800 px-3 py-1.5 text-xs font-medium text-white hover:bg-slate-700"
+        >
+            Apri in nuova scheda
+        </a>
+    </div>
+
+    <div class="h-[78vh] w-full px-4 pb-4">
+        <object
+            data="{{ $url }}#toolbar=1&navpanes=1&view=FitH"
+            type="application/pdf"
+            class="h-full w-full rounded-lg border bg-white"
+        >
             <iframe
                 title="PDF"
-        class="h-[75vh] w-full"
-        src="{{ $url }}"
+                class="h-full w-full rounded-lg border"
+                src="{{ $url }}#toolbar=1&navpanes=1&view=FitH"
             ></iframe>
+        </object>
+    </div>
 </div>

resources/views/filament/pages/contabilita/fatture-elettroniche-p7m-ricevute.blade.php

@@ -35,6 +35,12 @@
             </x-filament::tabs>
 
             <div x-show="tab === 'fe'">
+                <div class="mb-3 rounded-lg border border-sky-200 bg-sky-50 px-4 py-3 text-sm text-sky-900">
+                    <div class="font-semibold">Stabile attivo per archivio FE</div>
+                    <div class="mt-1">{{ $this->activeStabileLabel }}</div>
+                    <div class="mt-1 text-xs text-sky-700">L'elenco mostra solo le fatture collegate allo stabile attivo selezionato nella topbar.</div>
+                </div>
+
                 {{ $this->table }}
 
                 <div class="mt-2 text-sm text-gray-500">
@@ -51,6 +57,12 @@
                 <x-filament::section>
                     <x-slot name="heading">Scarichi da Cassetto Fiscale</x-slot>
 
+                    <div class="mb-3 rounded-lg border border-amber-200 bg-amber-50 px-4 py-3 text-sm text-amber-900">
+                        <div class="font-semibold">Destinazione scarico corrente</div>
+                        <div class="mt-1">{{ $this->activeStabileLabel }}</div>
+                        <div class="mt-1 text-xs text-amber-700">I trimestri scaricati in questa tab vengono associati allo stabile attivo visibile in topbar al momento del click.</div>
+                    </div>
+
                     <div class="flex flex-wrap items-center justify-between gap-3">
                         <div class="text-sm text-gray-500">
                             Verifica trimestri già scaricati (se completo, evita ulteriori scarichi).

resources/views/filament/pages/gescon/fornitore-scheda.blade.php

@@ -115,6 +115,190 @@
                 </div>
             </div>
 
+            <div class="rounded-lg border p-4">
+                <div class="flex items-start justify-between gap-4">
+                    <div>
+                        <div class="text-lg font-semibold">Modulo fornitore separato</div>
+                        <div class="mt-1 text-xs text-gray-500">Catalogo isolato per questo fornitore tramite codice univoco, con riferimenti pubblici interni e sorgenti esterne archiviate solo nel gestionale.</div>
+                    </div>
+                    <div class="rounded-md bg-slate-900 px-3 py-2 text-right text-white">
+                        <div class="text-[10px] uppercase tracking-[0.18em] text-slate-300">Scope</div>
+                        <div class="font-mono text-sm font-semibold">{{ $box['catalogo_modulo']['scope_code'] ?? ($fornitore->codice_univoco ?? ('FORN-' . $fornitore->id)) }}</div>
+                    </div>
+                </div>
+
+                <div class="mt-4 grid grid-cols-2 gap-3 md:grid-cols-7">
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Da FE</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['catalogo_modulo']['fe_products'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Da CSV</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['catalogo_modulo']['csv_products'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Manuali</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['catalogo_modulo']['manual_products'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Solo interni</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['catalogo_modulo']['internal_only'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Link sorgente</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['catalogo_modulo']['private_links'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Offerte</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['catalogo_modulo']['offers'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Amazon link</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['catalogo_modulo']['amazon_links'] ?? 0) }}</div>
+                    </div>
+                </div>
+
+                <div class="mt-4 flex flex-wrap gap-2">
+                    <x-filament::button size="sm" color="gray" type="button" wire:click="mountAction('nuovo_prodotto')">Nuovo prodotto</x-filament::button>
+                    <x-filament::button size="sm" color="primary" type="button" wire:click="mountAction('estrai_prodotti_fe')">Estrai da FE</x-filament::button>
+                    <x-filament::button size="sm" color="success" type="button" wire:click="mountAction('importa_listino_csv')">Importa listino CSV</x-filament::button>
+                    <x-filament::button size="sm" color="warning" type="button" wire:click="mountAction('scarica_asset_catalogo')">Internalizza asset</x-filament::button>
+                    <x-filament::button size="sm" color="gray" type="button" wire:click="mountAction('genera_referral_amazon')">Prepara link Amazon</x-filament::button>
+                </div>
+            </div>
+
+            <div class="rounded-lg border p-4">
+                <div class="flex items-start justify-between gap-4">
+                    <div>
+                        <div class="text-lg font-semibold">Catalogo operativo interno</div>
+                        <div class="mt-1 text-xs text-gray-500">Anagrafica prodotti/servizi del fornitore. I riferimenti esterni importati restano interni al gestionale e la pubblicazione usa il codice interno del catalogo.</div>
+                    </div>
+                    <div class="flex flex-wrap gap-2">
+                        <x-filament::button size="sm" color="gray" type="button" wire:click="mountAction('nuovo_prodotto')">Nuovo prodotto</x-filament::button>
+                        <x-filament::button size="sm" color="primary" type="button" wire:click="mountAction('estrai_prodotti_fe')">Estrai da FE</x-filament::button>
+                        <x-filament::button size="sm" color="success" type="button" wire:click="mountAction('importa_listino_csv')">Importa CSV</x-filament::button>
+                        <x-filament::button size="sm" color="warning" type="button" wire:click="mountAction('scarica_asset_catalogo')">Asset interni</x-filament::button>
+                        <x-filament::button size="sm" color="gray" type="button" wire:click="mountAction('genera_referral_amazon')">Amazon</x-filament::button>
+                    </div>
+                </div>
+
+                <div class="mt-4 grid grid-cols-2 gap-3 md:grid-cols-4">
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Prodotti</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['prodotti']['count'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Serializzati</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['prodotti']['serializzati'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Codici agganciati</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['prodotti']['identifiers'] ?? 0) }}</div>
+                    </div>
+                    <div class="rounded-md bg-slate-50 p-3">
+                        <div class="text-[11px] uppercase tracking-wide text-slate-500">Media</div>
+                        <div class="mt-1 text-xl font-semibold text-slate-900">{{ (int) ($box['prodotti']['with_media'] ?? 0) }}</div>
+                    </div>
+                </div>
+
+                <div class="mt-4 overflow-x-auto">
+                    <table class="min-w-full border-collapse border text-xs">
+                        <thead>
+                            <tr class="bg-slate-100 text-slate-700">
+                                <th class="border px-2 py-1.5 text-left">Codice</th>
+                                <th class="border px-2 py-1.5 text-left">Prodotto</th>
+                                <th class="border px-2 py-1.5 text-left">Marca / modello</th>
+                                <th class="border px-2 py-1.5 text-left">Origine</th>
+                                <th class="border px-2 py-1.5 text-left">Rif. interno</th>
+                                <th class="border px-2 py-1.5 text-left">Codici</th>
+                                <th class="border px-2 py-1.5 text-left">Seriali</th>
+                                <th class="border px-2 py-1.5 text-left">Offerte</th>
+                                <th class="border px-2 py-1.5 text-left">Catalogo</th>
+                            </tr>
+                        </thead>
+                        <tbody>
+                            @forelse($catalogoProdottiRows as $row)
+                                <tr class="hover:bg-slate-50">
+                                    <td class="border px-2 py-1.5 font-medium">{{ $row['internal_code'] !== '' ? $row['internal_code'] : '-' }}</td>
+                                    <td class="border px-2 py-1.5">
+                                        <div>{{ $row['name'] !== '' ? $row['name'] : '-' }}</div>
+                                        @if($row['color_label'] !== '')
+                                            <div class="text-[11px] text-slate-500">Colore: {{ $row['color_label'] }}</div>
+                                        @endif
+                                    </td>
+                                    <td class="border px-2 py-1.5">{{ trim(($row['brand'] ?? '') . ' ' . ($row['model'] ?? '')) ?: '-' }}</td>
+                                    <td class="border px-2 py-1.5">
+                                        @if(($row['source'] ?? '') === 'fattura_elettronica')
+                                            <span class="rounded bg-sky-100 px-1.5 py-0.5 text-[10px] font-semibold text-sky-800">FE</span>
+                                        @elseif(($row['source'] ?? '') === 'ncom_wholesale_csv')
+                                            <span class="rounded bg-emerald-100 px-1.5 py-0.5 text-[10px] font-semibold text-emerald-800">CSV</span>
+                                        @else
+                                            <span class="rounded bg-slate-100 px-1.5 py-0.5 text-[10px] font-semibold text-slate-700">manuale</span>
+                                        @endif
+                                    </td>
+                                    <td class="border px-2 py-1.5">
+                                        <div class="font-mono">{{ $row['public_reference'] !== '' ? $row['public_reference'] : '-' }}</div>
+                                        @if(($row['publication_mode'] ?? '') === 'internal_only')
+                                            <div class="text-[11px] text-slate-500">solo interno</div>
+                                        @endif
+                                    </td>
+                                    <td class="border px-2 py-1.5">{{ (int) ($row['identifiers_count'] ?? 0) }}</td>
+                                    <td class="border px-2 py-1.5">
+                                        {{ (int) ($row['serials_count'] ?? 0) }}
+                                        @if($row['track_serials'])
+                                            <span class="ml-1 rounded bg-sky-100 px-1.5 py-0.5 text-[10px] font-semibold text-sky-800">track</span>
+                                        @endif
+                                    </td>
+                                    <td class="border px-2 py-1.5">
+                                        <div>{{ (int) ($row['offers_count'] ?? 0) }} totali</div>
+                                        <div class="text-[11px] text-slate-500">
+                                            @if(($row['own_offer_price'] ?? null) !== null)
+                                                tuo € {{ number_format((float) $row['own_offer_price'], 2, ',', '.') }}
+                                            @else
+                                                tuo n/d
+                                            @endif
+                                        </div>
+                                        <div class="text-[11px] text-slate-500">
+                                            @if(($row['best_competitor_price'] ?? null) !== null)
+                                                competitor € {{ number_format((float) $row['best_competitor_price'], 2, ',', '.') }}
+                                                @if(($row['best_competitor_source'] ?? '') !== '')
+                                                    | {{ $row['best_competitor_source'] }}
+                                                @endif
+                                            @else
+                                                competitor n/d
+                                            @endif
+                                        </div>
+                                        @if(($row['amazon_referral_url'] ?? '') !== '')
+                                            <div class="text-[11px] text-slate-500">Amazon referral pronto</div>
+                                        @endif
+                                    </td>
+                                    <td class="border px-2 py-1.5">
+                                        <div>Link sorgente: {{ (int) ($row['private_links'] ?? 0) }}</div>
+                                        <div class="text-[11px] text-slate-500">
+                                            @if(($row['price_wholesale'] ?? null) !== null)
+                                                € {{ number_format((float) $row['price_wholesale'], 2, ',', '.') }}
+                                            @else
+                                                prezzo n/d
+                                            @endif
+                                            @if(($row['stock_quantity'] ?? null) !== null)
+                                                | stock {{ (int) $row['stock_quantity'] }}
+                                            @endif
+                                        </div>
+                                        @if(($row['categories'] ?? '') !== '')
+                                            <div class="truncate text-[11px] text-slate-500">{{ $row['categories'] }}</div>
+                                        @endif
+                                    </td>
+                                </tr>
+                            @empty
+                                <tr>
+                                    <td colspan="9" class="border px-2 py-3 text-center text-gray-500">Nessun prodotto presente per questo fornitore.</td>
+                                </tr>
+                            @endforelse
+                        </tbody>
+                    </table>
+                </div>
+            </div>
+
             <div class="rounded-lg border p-4">
                 <div class="text-lg font-semibold">Pagamenti</div>
                 <div class="mt-2 grid grid-cols-1 gap-2 md:grid-cols-2">
@@ -178,6 +362,59 @@ class="w-full rounded-lg border-gray-300 text-sm"
                 $acquaScan = (bool) ($acqua['scan_enabled'] ?? false);
             @endphp
 
+            <div class="rounded-lg border p-4">
+                <div class="flex items-start justify-between gap-4">
+                    <div>
+                        <div class="text-base font-semibold">TecnoRepair / seriali</div>
+                        <div class="mt-1 text-sm text-gray-600">Import MDB in anagrafica fornitore e aggancio automatico di seriali e prodotti assistenza.</div>
+                    </div>
+                    <x-filament::button size="sm" color="gray" type="button" wire:click="mountAction('importa_tecnorepair')">
+                        Importa TecnoRepair
+                    </x-filament::button>
+                </div>
+
+                <div class="mt-4 grid grid-cols-2 gap-3 text-sm">
+                    <div class="flex items-center justify-between rounded-md bg-slate-50 px-3 py-2">
+                        <span>Schede</span>
+                        <span class="font-semibold">{{ (int) ($box['tecnorepair']['schede'] ?? 0) }}</span>
+                    </div>
+                    <div class="flex items-center justify-between rounded-md bg-slate-50 px-3 py-2">
+                        <span>Aperte / attesa</span>
+                        <span class="font-semibold">{{ (int) ($box['tecnorepair']['aperte'] ?? 0) }}</span>
+                    </div>
+                    <div class="flex items-center justify-between rounded-md bg-slate-50 px-3 py-2">
+                        <span>Chiuse</span>
+                        <span class="font-semibold">{{ (int) ($box['tecnorepair']['chiuse'] ?? 0) }}</span>
+                    </div>
+                    <div class="flex items-center justify-between rounded-md bg-slate-50 px-3 py-2">
+                        <span>Seriali</span>
+                        <span class="font-semibold">{{ (int) ($box['tecnorepair']['seriali'] ?? 0) }}</span>
+                    </div>
+                </div>
+
+                <div class="mt-4 space-y-2 text-sm">
+                    @forelse($tecnorepairRows as $row)
+                        <div class="rounded-md border px-3 py-2">
+                            <div class="flex items-start justify-between gap-3">
+                                <div class="min-w-0">
+                                    <div class="font-medium">{{ $row['legacy_numero'] !== '' ? $row['legacy_numero'] : ('Scheda #' . $row['id']) }}</div>
+                                    <div class="truncate text-gray-600">{{ $row['product_model'] !== '' ? $row['product_model'] : '-' }}</div>
+                                    <div class="truncate text-xs text-gray-500">Codice: {{ $row['product_code'] !== '' ? $row['product_code'] : '-' }} | Seriale: {{ $row['serial_number'] !== '' ? $row['serial_number'] : '-' }}</div>
+                                </div>
+                                <div class="text-right">
+                                    <div class="rounded px-2 py-0.5 text-[10px] font-semibold {{ ($row['status_bucket'] ?? '') === 'closed' ? 'bg-emerald-100 text-emerald-800' : ((($row['status_bucket'] ?? '') === 'waiting') ? 'bg-amber-100 text-amber-800' : 'bg-rose-100 text-rose-800') }}">
+                                        {{ $row['status_label'] !== '' ? $row['status_label'] : ($row['status_bucket'] !== '' ? $row['status_bucket'] : 'stato') }}
+                                    </div>
+                                    <div class="mt-1 text-xs text-gray-500">Allegati: {{ (int) ($row['allegati_count'] ?? 0) }}</div>
+                                </div>
+                            </div>
+                        </div>
+                    @empty
+                        <div class="text-sm text-gray-600">Nessuna scheda TecnoRepair collegata a questo fornitore.</div>
+                    @endforelse
+                </div>
+            </div>
+
             <div class="rounded-lg border p-4">
                 <div class="text-base font-semibold">Automazioni / Consumi</div>
                 <div class="mt-1 text-sm text-gray-600">Configura acquisizione dati (PDF) e scansione massiva sulle FE già importate.</div>

resources/views/filament/pages/strumenti/post-it-gestione.blade.php

@@ -77,7 +77,10 @@
                                 @endif
 
                                 @if(!$riga->ticket_id && $riga->stato !== 'chiusa')
+                                    <div class="flex flex-wrap items-center gap-2 rounded-md border bg-slate-50 px-2 py-1">
+                                        <input type="text" wire:model.defer="conversioneNote.{{ (int) $riga->id }}" class="w-56 rounded-md border-gray-300 text-xs" placeholder="Nota libera prima del ticket (opzionale)" />
                                         <x-filament::button size="sm" color="primary" wire:click="convertiInTicket({{ $riga->id }})">Converti in ticket</x-filament::button>
+                                    </div>
                                 @endif
 
                                 @if($riga->stato !== 'chiusa')
@@ -174,6 +177,10 @@
                             <option value="esterno">Solo numeri esterni</option>
                         </select>
                     </div>
+                    <div>
+                        <label class="mb-1 block text-[11px] font-semibold uppercase tracking-wide text-slate-600">Linea o gruppo</label>
+                        <input type="text" wire:model.live.debounce.300ms="tecnicoLineFilter" class="w-full rounded-md border-gray-300 text-xs" placeholder="Es. 0003, 603, GRP00603" />
+                    </div>
                     <div>
                         <label class="mb-1 block text-[11px] font-semibold uppercase tracking-wide text-slate-600">Direzione</label>
                         <select wire:model.live="tecnicoDirectionFilter" class="w-full rounded-md border-gray-300 text-xs">
@@ -183,7 +190,7 @@
                             <option value="internal">Internal</option>
                         </select>
                     </div>
-                    <div class="md:col-span-1">
+                    <div class="md:col-span-2">
                         <label class="mb-1 block text-[11px] font-semibold uppercase tracking-wide text-slate-600">Ricerca</label>
                         <input type="text" wire:model.live.debounce.300ms="tecnicoSearch" class="w-full rounded-md border-gray-300 text-xs" placeholder="Numero, interno, testo riga, nominativo tecnico" />
                     </div>

resources/views/filament/pages/supporto/assistenza-legacy.blade.php

@@ -0,0 +1,164 @@
+<x-filament-panels::page>
+    <div class="space-y-4">
+        <div class="rounded-xl border bg-white p-4">
+            <div class="flex flex-wrap items-center justify-between gap-3">
+                <div>
+                    <div class="text-sm font-semibold text-slate-900">Archivio assistenza TecnoRepair</div>
+                    <div class="text-xs text-slate-500">Elenco filtrabile delle schede legacy importate da MDB e collegate al fornitore operativo, tipicamente NETHOME.</div>
+                </div>
+                <div class="rounded-lg border border-slate-200 bg-slate-50 px-3 py-2 text-[11px] text-slate-600">
+                    Import comando: <span class="font-mono text-slate-800">{{ $this->importCommandHint }}</span>
+                </div>
+            </div>
+
+            <div class="mt-3 grid grid-cols-2 gap-2 md:grid-cols-4">
+                <div class="rounded-lg border bg-slate-50 px-3 py-2 text-xs">Totali: <span class="font-semibold">{{ $counters['all'] ?? 0 }}</span></div>
+                <div class="rounded-lg border bg-rose-50 px-3 py-2 text-xs text-rose-800">Aperti: <span class="font-semibold">{{ $counters['open'] ?? 0 }}</span></div>
+                <div class="rounded-lg border bg-amber-50 px-3 py-2 text-xs text-amber-800">In attesa: <span class="font-semibold">{{ $counters['waiting'] ?? 0 }}</span></div>
+                <div class="rounded-lg border bg-emerald-50 px-3 py-2 text-xs text-emerald-800">Chiusi: <span class="font-semibold">{{ $counters['closed'] ?? 0 }}</span></div>
+            </div>
+        </div>
+
+        <div class="grid gap-4 xl:grid-cols-[minmax(0,1.4fr)_minmax(320px,0.9fr)]">
+            <div class="rounded-xl border bg-white p-4">
+                <div class="flex flex-wrap items-center gap-2">
+                    <input type="text" wire:model.live.debounce.300ms="search" class="min-w-[240px] flex-1 rounded-lg border-gray-300 text-sm" placeholder="Cerca scheda, cliente, seriale, modello, difetto" />
+                    <select wire:model.live="status" class="rounded-lg border-gray-300 text-sm">
+                        <option value="all">Tutti gli stati</option>
+                        <option value="open">Aperti</option>
+                        <option value="waiting">In attesa</option>
+                        <option value="closed">Chiusi</option>
+                    </select>
+                </div>
+
+                <div class="mt-4 overflow-x-auto">
+                    <table class="min-w-full border-collapse border text-xs">
+                        <thead>
+                            <tr class="bg-slate-100 text-slate-700">
+                                <th class="border px-2 py-2 text-left">Scheda</th>
+                                <th class="border px-2 py-2 text-left">Cliente</th>
+                                <th class="border px-2 py-2 text-left">Prodotto</th>
+                                <th class="border px-2 py-2 text-left">Seriali</th>
+                                <th class="border px-2 py-2 text-left">Stato</th>
+                                <th class="border px-2 py-2 text-left">Fornitore</th>
+                                <th class="border px-2 py-2 text-left">Azioni</th>
+                            </tr>
+                        </thead>
+                        <tbody>
+                            @forelse($this->rows as $scheda)
+                                <tr class="{{ $scheda->row_classes }}">
+                                    <td class="border px-2 py-2 align-top">
+                                        <div class="font-medium text-slate-900">{{ $scheda->display_title }}</div>
+                                        <div class="text-[11px] text-slate-500">Ingresso {{ optional($scheda->date_received)->format('d/m/Y') ?: '-' }}</div>
+                                    </td>
+                                    <td class="border px-2 py-2 align-top">
+                                        <div>{{ $scheda->customer_name ?: '-' }}</div>
+                                        <div class="text-[11px] text-slate-500">{{ $scheda->customer_phone ?: ($scheda->customer_email ?: 'recapito non presente') }}</div>
+                                    </td>
+                                    <td class="border px-2 py-2 align-top">
+                                        <div>{{ $scheda->product_model ?: '-' }}</div>
+                                        <div class="text-[11px] text-slate-500">{{ $scheda->product_code ?: 'codice non presente' }}</div>
+                                    </td>
+                                    <td class="border px-2 py-2 align-top">{{ $scheda->serial_label }}</td>
+                                    <td class="border px-2 py-2 align-top">
+                                        <span class="inline-flex rounded-full border px-2 py-1 text-[11px] font-medium {{ $scheda->status_badge_classes }}">{{ $scheda->status_label ?: 'Stato non indicato' }}</span>
+                                    </td>
+                                    <td class="border px-2 py-2 align-top">
+                                        @if($scheda->fornitore)
+                                            <div class="font-medium">{{ $scheda->fornitore->ragione_sociale ?: ('Fornitore #' . $scheda->fornitore->id) }}</div>
+                                            @if($scheda->fornitore->is_tecnorepair_primary)
+                                                <div class="text-[11px] text-emerald-700">Centro primario</div>
+                                            @endif
+                                        @else
+                                            -
+                                        @endif
+                                    </td>
+                                    <td class="border px-2 py-2 align-top">
+                                        <button type="button" wire:click="apriScheda({{ (int) $scheda->id }})" class="inline-flex items-center rounded-md bg-slate-800 px-2 py-1 text-[11px] font-medium text-white hover:bg-slate-700">Scheda</button>
+                                    </td>
+                                </tr>
+                            @empty
+                                <tr>
+                                    <td colspan="7" class="border px-2 py-6 text-center text-sm text-slate-500">Nessuna scheda legacy importata. Usa il comando indicato sopra per caricare l'archivio TecnoRepair.</td>
+                                </tr>
+                            @endforelse
+                        </tbody>
+                    </table>
+                </div>
+            </div>
+
+            <div class="rounded-xl border bg-white p-4">
+                @php($selected = $this->selectedScheda)
+                @if(! $selected)
+                    <div class="rounded-lg border border-amber-200 bg-amber-50 p-4 text-sm text-amber-800">
+                        Seleziona una riga dall'elenco per aprire la scheda tecnica legacy con cliente, seriali, allegati e note operative.
+                    </div>
+                @else
+                    <div class="flex items-start justify-between gap-3">
+                        <div>
+                            <div class="text-lg font-semibold text-slate-900">{{ $selected->display_title }}</div>
+                            <div class="mt-1 text-xs text-slate-500">Importata da {{ $selected->imported_from_path ?: 'sorgente sconosciuta' }}</div>
+                        </div>
+                        <span class="inline-flex rounded-full border px-2 py-1 text-[11px] font-medium {{ $selected->status_badge_classes }}">{{ $selected->status_label ?: 'Stato non indicato' }}</span>
+                    </div>
+
+                    <div class="mt-4 grid gap-3 sm:grid-cols-2">
+                        <div class="rounded-lg border bg-slate-50 p-3">
+                            <div class="text-[11px] font-semibold uppercase tracking-wide text-slate-500">Cliente</div>
+                            <div class="mt-1 text-sm font-medium text-slate-900">{{ $selected->customer_name ?: '-' }}</div>
+                            <div class="mt-1 text-xs text-slate-600">{{ $selected->customer_phone ?: '-' }}</div>
+                            <div class="text-xs text-slate-600">{{ $selected->customer_phone_alt ?: '-' }}</div>
+                            <div class="text-xs text-slate-600">{{ $selected->customer_email ?: '-' }}</div>
+                        </div>
+                        <div class="rounded-lg border bg-slate-50 p-3">
+                            <div class="text-[11px] font-semibold uppercase tracking-wide text-slate-500">Prodotto</div>
+                            <div class="mt-1 text-sm font-medium text-slate-900">{{ $selected->product_model ?: '-' }}</div>
+                            <div class="mt-1 text-xs text-slate-600">Codice {{ $selected->product_code ?: '-' }}</div>
+                            <div class="text-xs text-slate-600">Seriali {{ $selected->serial_label }}</div>
+                        </div>
+                    </div>
+
+                    <div class="mt-4 rounded-lg border bg-white p-3">
+                        <div class="text-[11px] font-semibold uppercase tracking-wide text-slate-500">Difetto segnalato</div>
+                        <div class="mt-1 whitespace-pre-wrap text-sm text-slate-800">{{ $selected->defect_reported ?: 'Non valorizzato' }}</div>
+                    </div>
+
+                    <div class="mt-3 rounded-lg border bg-white p-3">
+                        <div class="text-[11px] font-semibold uppercase tracking-wide text-slate-500">Riparazione / comunicazioni</div>
+                        <div class="mt-1 whitespace-pre-wrap text-sm text-slate-800">{{ $selected->repair_description ?: 'Nessuna descrizione riparazione' }}</div>
+                        @if($selected->communications)
+                            <div class="mt-3 whitespace-pre-wrap rounded-md bg-slate-50 p-3 text-xs text-slate-700">{{ $selected->communications }}</div>
+                        @endif
+                    </div>
+
+                    <div class="mt-3 rounded-lg border bg-white p-3">
+                        <div class="text-[11px] font-semibold uppercase tracking-wide text-slate-500">Fornitore e allegati</div>
+                        <div class="mt-1 text-sm text-slate-800">
+                            @if($selected->fornitore)
+                                @php($fornitoreUrl = $this->getFornitoreUrl((int) $selected->fornitore->id))
+                                @if($fornitoreUrl)
+                                    <a href="{{ $fornitoreUrl }}" class="font-medium text-sky-700 hover:text-sky-600">{{ $selected->fornitore->ragione_sociale ?: ('Fornitore #' . $selected->fornitore->id) }}</a>
+                                @else
+                                    {{ $selected->fornitore->ragione_sociale ?: ('Fornitore #' . $selected->fornitore->id) }}
+                                @endif
+                            @else
+                                Nessun fornitore collegato
+                            @endif
+                        </div>
+
+                        <div class="mt-3 space-y-2">
+                            @forelse($selected->allegati as $allegato)
+                                <div class="rounded-md border bg-slate-50 px-3 py-2 text-xs text-slate-700">
+                                    <div class="font-medium">{{ $allegato->file_name ?: 'Allegato legacy' }}</div>
+                                    <div class="text-slate-500">{{ $allegato->file_path ?: 'Percorso non disponibile' }}</div>
+                                </div>
+                            @empty
+                                <div class="text-xs text-slate-500">Nessun allegato legacy indicizzato.</div>
+                            @endforelse
+                        </div>
+                    </div>
+                @endif
+            </div>
+        </div>
+    </div>
+</x-filament-panels::page>

resources/views/filament/pages/supporto/ticket-mobile.blade.php

@@ -132,9 +132,71 @@
                         </ul>
                     </div>
                 @endif
+                @php($ticketCallContext = $this->ticketCallContext)
+                @if(!empty($ticketCallContext['phone']) || !empty($ticketCallContext['caller_name']) || !empty($ticketCallContext['target_extension']))
+                    <div class="mt-3 rounded-lg border border-emerald-200 bg-emerald-50 p-3 text-xs text-emerald-900">
+                        <div class="font-semibold uppercase tracking-wide">Contesto chiamata</div>
+                        <div class="mt-2 grid gap-2 md:grid-cols-2">
+                            @if(!empty($ticketCallContext['phone']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Numero chiamante</div>
+                                    <div class="text-sm font-semibold">{{ $ticketCallContext['phone'] }}</div>
+                                </div>
+                            @endif
+                            @if(!empty($ticketCallContext['target_extension']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Interno o gruppo chiamato</div>
+                                    <div class="text-sm font-semibold">{{ $ticketCallContext['target_extension'] }}</div>
+                                </div>
+                            @endif
+                            @if(!empty($ticketCallContext['received_at']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Ricevuta alle</div>
+                                    <div>{{ $ticketCallContext['received_at'] }}</div>
+                                </div>
+                            @endif
+                            @if(!empty($ticketCallContext['caller_name']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Contatto associato</div>
+                                    <div>{{ $ticketCallContext['caller_name'] }}</div>
+                                </div>
+                            @endif
+                            @if(!empty($ticketCallContext['caller_profile']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Profilo</div>
+                                    <div>{{ $ticketCallContext['caller_profile'] }}</div>
+                                </div>
+                            @endif
+                            @if(!empty($ticketCallContext['riferimento_stabile']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Riferimento stabile</div>
+                                    <div>{{ $ticketCallContext['riferimento_stabile'] }}</div>
+                                </div>
+                            @endif
+                            @if(!empty($ticketCallContext['riferimento_unita']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Riferimento unità</div>
+                                    <div>{{ $ticketCallContext['riferimento_unita'] }}</div>
+                                </div>
+                            @endif
+                            @if(!empty($ticketCallContext['stabile_label']))
+                                <div>
+                                    <div class="text-[11px] uppercase tracking-wide text-emerald-700">Stabile collegato</div>
+                                    <div>{{ $ticketCallContext['stabile_label'] }}</div>
+                                </div>
+                            @endif
+                        </div>
+                        @if(!empty($ticketCallContext['call_note']))
+                            <div class="mt-2 rounded-md bg-white/70 px-3 py-2 text-[11px] text-emerald-800">
+                                <div class="font-semibold">Nota operativa importata</div>
+                                <div class="mt-1 whitespace-pre-wrap">{{ $ticketCallContext['call_note'] }}</div>
+                            </div>
+                        @endif
+                    </div>
+                @endif
                 <div class="mt-3 grid gap-3 md:grid-cols-2">
                     <label class="block text-sm md:col-span-2">
-                        <span class="mb-1 block font-medium">Titolo</span>
+                        <span class="mb-1 block font-medium">Titolo operativo</span>
                         <input type="text" wire:model.defer="newTicketTitolo" class="w-full rounded-lg border-gray-300" placeholder="Es. Guasto ascensore scala B" />
                     </label>
 
@@ -174,7 +236,7 @@
 
                     <label class="block text-sm md:col-span-2">
                         <span class="mb-1 block font-medium">Descrizione</span>
-                        <textarea rows="3" wire:model.defer="newTicketDescrizione" class="w-full rounded-lg border-gray-300" placeholder="Descrivi il problema..." ></textarea>
+                        <textarea rows="3" wire:model.defer="newTicketDescrizione" class="w-full rounded-lg border-gray-300" placeholder="Descrivi il problema senza ripetere i dati tecnici della chiamata..." ></textarea>
                     </label>
 
                     <label class="block text-sm md:col-span-2">

resources/views/livewire/filament/topbar-live-call.blade.php

@@ -31,5 +31,19 @@
                 @endif
             </div>
         </div>
+    @else
+        <div class="mx-3 flex w-full max-w-xl items-center justify-between gap-3 rounded-xl border border-slate-200 bg-slate-50 px-4 py-2 shadow-sm">
+            <div class="min-w-0">
+                <div class="text-[11px] font-semibold uppercase tracking-wide text-slate-700">CTI live</div>
+                <div class="truncate text-sm font-medium text-slate-900">In attesa di chiamate recenti</div>
+                <div class="truncate text-xs text-slate-600">Il box operativo si apre automaticamente quando arriva una inbound valida.</div>
+            </div>
+
+            <div class="shrink-0">
+                <a href="{{ \App\Filament\Pages\Strumenti\PostItGestione::getUrl(panel: 'admin-filament') }}" class="inline-flex items-center rounded-md border border-slate-300 bg-white px-3 py-1.5 text-xs font-medium text-slate-700 hover:bg-slate-100">
+                    Log chiamate
+                </a>
+            </div>
+        </div>
     @endif
 </div>

scripts/ops/windows/bootstrap-netgescon-panasonic-live.cmd

@@ -0,0 +1,10 @@
+@echo off
+setlocal
+
+rem Launcher unico Windows per setup/test/status/log/stop del bridge Panasonic live.
+rem Esempi:
+rem   bootstrap-netgescon-panasonic-live.cmd
+rem   bootstrap-netgescon-panasonic-live.cmd -Action status
+rem   bootstrap-netgescon-panasonic-live.cmd -Action log
+
+powershell.exe -NoProfile -ExecutionPolicy Bypass -File "%~dp0bootstrap-netgescon-panasonic-live.ps1" %*

scripts/ops/windows/bootstrap-netgescon-panasonic-live.ps1

@@ -0,0 +1,263 @@
+<#
+Bootstrap operativo unico per il bridge Panasonic live su Windows.
+
+Comandi supportati:
+- setup  : imposta token, pubblica runtime, testa HTTP, installa task e lo avvia
+- test   : esegue solo lo smoke test HTTP verso staging
+- status : mostra token, cartelle, stato task e ultime righe log
+- log    : segue il log live in tail -wait
+- stop   : ferma il task schedulato
+
+Uso rapido:
+  .\bootstrap-netgescon-panasonic-live.ps1
+  .\bootstrap-netgescon-panasonic-live.ps1 -Action status
+#>
+
+param(
+    [ValidateSet('setup', 'test', 'status', 'log', 'stop', 'dry-run', 'live-run')]
+    [string]$Action = 'setup',
+    [string]$BaseUrl = 'https://staging.netgescon.it',
+    [string]$Token = 'netgescon-cti-test-20260311',
+    [string]$Extensions = '201-208,601,603,0001,0003',
+    [string]$TaskName = 'NetGescon Panasonic Live Bridge',
+    [string]$RuntimeDir = 'C:\ProgramData\NetGescon\panasonic-live\current',
+    [string]$LogFile = '',
+    [string]$InteropOutputDir = '',
+    [switch]$SkipHttpTest
+)
+
+Set-StrictMode -Version Latest
+$ErrorActionPreference = 'Stop'
+
+function Write-Step {
+    param([string]$Message)
+
+    Write-Host ''
+    Write-Host ('=== {0} ===' -f $Message)
+}
+
+function Ensure-Directory {
+    param([string]$Path)
+
+    if ([string]::IsNullOrWhiteSpace($Path)) {
+        return
+    }
+
+    if (-not (Test-Path $Path)) {
+        New-Item -ItemType Directory -Path $Path -Force | Out-Null
+    }
+}
+
+function Get-ResolvedLogFile {
+    if (-not [string]::IsNullOrWhiteSpace($LogFile)) {
+        return $LogFile
+    }
+
+    if (-not [string]::IsNullOrWhiteSpace($env:LOCALAPPDATA)) {
+        return (Join-Path $env:LOCALAPPDATA 'NetGescon\Logs\netgescon-tapi-dotnet-events-live.log')
+    }
+
+    return 'C:\ProgramData\NetGescon\Logs\netgescon-tapi-dotnet-events-live.log'
+}
+
+function Get-ResolvedInteropDir {
+    if (-not [string]::IsNullOrWhiteSpace($InteropOutputDir)) {
+        return $InteropOutputDir
+    }
+
+    if (-not [string]::IsNullOrWhiteSpace($env:LOCALAPPDATA)) {
+        return (Join-Path $env:LOCALAPPDATA 'NetGescon\tapi-interop')
+    }
+
+    return 'C:\ProgramData\NetGescon\tapi-interop'
+}
+
+function Get-RepoWindowsOpsRoot {
+    $scriptRoot = $PSScriptRoot
+    $publishScript = Join-Path $scriptRoot 'publish-netgescon-panasonic-runtime.ps1'
+    if (Test-Path $publishScript) {
+        return $scriptRoot
+    }
+
+    if (Test-Path (Join-Path $RuntimeDir 'publish-netgescon-panasonic-runtime.ps1')) {
+        return $RuntimeDir
+    }
+
+    throw 'Script publish-netgescon-panasonic-runtime.ps1 non trovato. Lancia il bootstrap dalla cartella scripts\ops\windows del repo.'
+}
+
+function Publish-Runtime {
+    param([string]$SourceRoot)
+
+    $publishScript = Join-Path $SourceRoot 'publish-netgescon-panasonic-runtime.ps1'
+    if (-not (Test-Path $publishScript)) {
+        throw "Script publish non trovato: $publishScript"
+    }
+
+    Write-Step 'Publish runtime locale'
+    & powershell.exe -NoProfile -ExecutionPolicy Bypass -File $publishScript -TargetRoot $RuntimeDir
+}
+
+function Test-HttpBridge {
+    $testScript = Join-Path $RuntimeDir 'test-netgescon-panasonic-api.ps1'
+    if (-not (Test-Path $testScript)) {
+        throw "Script test non trovato: $testScript"
+    }
+
+    Write-Step 'Smoke test HTTP verso staging'
+    & powershell.exe -NoProfile -ExecutionPolicy Bypass -File $testScript -BaseUrl $BaseUrl -Token $Token -Extension '205'
+}
+
+function Install-Task {
+    $installCmd = Join-Path $RuntimeDir 'install-netgescon-panasonic-live-task.cmd'
+    if (-not (Test-Path $installCmd)) {
+        throw "Launcher task non trovato: $installCmd"
+    }
+
+    Write-Step 'Installazione task'
+    & $installCmd -Mode current-user-logon -BaseUrl $BaseUrl -Extensions $Extensions -LogFile $script:ResolvedLogFile -InteropOutputDir $script:ResolvedInteropDir
+}
+
+function Start-BridgeTask {
+    Write-Step 'Avvio task'
+    Start-ScheduledTask -TaskName $TaskName
+    Start-Sleep -Seconds 2
+    Get-ScheduledTaskInfo -TaskName $TaskName | Format-List LastRunTime, LastTaskResult, NextRunTime, TaskName
+}
+
+function Stop-BridgeTask {
+    Write-Step 'Stop task'
+    Stop-ScheduledTask -TaskName $TaskName -ErrorAction SilentlyContinue
+    Get-ScheduledTaskInfo -TaskName $TaskName | Format-List LastRunTime, LastTaskResult, NextRunTime, TaskName
+}
+
+function Show-Status {
+    Write-Step 'Stato bridge'
+    Write-Host ('BaseUrl      : {0}' -f $BaseUrl)
+    Write-Host ('RuntimeDir   : {0}' -f $RuntimeDir)
+    Write-Host ('LogFile      : {0}' -f $script:ResolvedLogFile)
+    Write-Host ('InteropDir   : {0}' -f $script:ResolvedInteropDir)
+    Write-Host ('Token user   : {0}' -f ([Environment]::GetEnvironmentVariable('NETGESCON_CTI_SHARED_TOKEN', 'User')))
+
+    try {
+        Get-ScheduledTaskInfo -TaskName $TaskName | Format-List LastRunTime, LastTaskResult, NextRunTime, NumberOfMissedRuns, TaskName
+    }
+    catch {
+        Write-Host ('Task non trovato: {0}' -f $TaskName)
+    }
+
+    if (Test-Path $script:ResolvedLogFile) {
+        Write-Host ''
+        Write-Host 'Ultime 30 righe log:'
+        Get-Content $script:ResolvedLogFile -Tail 30
+    }
+    else {
+        Write-Host ''
+        Write-Host 'Log non ancora presente.'
+    }
+}
+
+function Follow-Log {
+    Write-Step 'Follow log live'
+    Ensure-Directory -Path (Split-Path -Parent $script:ResolvedLogFile)
+    if (-not (Test-Path $script:ResolvedLogFile)) {
+        New-Item -ItemType File -Path $script:ResolvedLogFile -Force | Out-Null
+    }
+
+    Get-Content $script:ResolvedLogFile -Tail 100 -Wait
+}
+
+function Start-DryRunWatcher {
+    $watchScript = Join-Path $RuntimeDir 'watch-netgescon-panasonic-tapi-dotnet-events.ps1'
+    if (-not (Test-Path $watchScript)) {
+        throw "Watcher non trovato: $watchScript"
+    }
+
+    Write-Step 'Dry-run watcher Panasonic'
+    Write-Host ('Runtime script: {0}' -f $watchScript)
+    Write-Host ('Log file      : {0}' -f $script:ResolvedLogFile)
+    Write-Host ('Interop dir   : {0}' -f $script:ResolvedInteropDir)
+
+    & powershell.exe -NoProfile -ExecutionPolicy Bypass -File $watchScript `
+        -Extensions $Extensions `
+        -BridgeMode 'dry-run' `
+        -LogFile $script:ResolvedLogFile `
+        -InteropOutputDir $script:ResolvedInteropDir `
+        -IncludeDiagnosticEvents
+}
+
+function Start-LiveWatcher {
+    $watchScript = Join-Path $RuntimeDir 'watch-netgescon-panasonic-tapi-dotnet-events.ps1'
+    if (-not (Test-Path $watchScript)) {
+        throw "Watcher non trovato: $watchScript"
+    }
+
+    Write-Step 'Live watcher Panasonic'
+    Write-Host ('Runtime script: {0}' -f $watchScript)
+    Write-Host ('BaseUrl        : {0}' -f $BaseUrl)
+    Write-Host ('Log file       : {0}' -f $script:ResolvedLogFile)
+    Write-Host ('Interop dir    : {0}' -f $script:ResolvedInteropDir)
+
+    & powershell.exe -NoProfile -ExecutionPolicy Bypass -File $watchScript `
+        -Extensions $Extensions `
+        -BridgeMode 'live' `
+        -BaseUrl $BaseUrl `
+        -Token $Token `
+        -LogFile $script:ResolvedLogFile `
+        -InteropOutputDir $script:ResolvedInteropDir
+}
+
+$script:ResolvedLogFile = Get-ResolvedLogFile
+$script:ResolvedInteropDir = Get-ResolvedInteropDir
+
+Ensure-Directory -Path (Split-Path -Parent $script:ResolvedLogFile)
+Ensure-Directory -Path $script:ResolvedInteropDir
+
+switch ($Action) {
+    'setup' {
+        Write-Step 'Impostazione token utente'
+        [Environment]::SetEnvironmentVariable('NETGESCON_CTI_SHARED_TOKEN', $Token, 'User')
+        Write-Host ('Token utente impostato: {0}' -f ([Environment]::GetEnvironmentVariable('NETGESCON_CTI_SHARED_TOKEN', 'User')))
+
+        $sourceRoot = Get-RepoWindowsOpsRoot
+        Publish-Runtime -SourceRoot $sourceRoot
+
+        if (-not $SkipHttpTest.IsPresent) {
+            Test-HttpBridge
+        }
+
+        Install-Task
+        Start-BridgeTask
+        Show-Status
+        break
+    }
+    'test' {
+        Test-HttpBridge
+        break
+    }
+    'status' {
+        Show-Status
+        break
+    }
+    'log' {
+        Follow-Log
+        break
+    }
+    'stop' {
+        Stop-BridgeTask
+        break
+    }
+    'dry-run' {
+        $sourceRoot = Get-RepoWindowsOpsRoot
+        Publish-Runtime -SourceRoot $sourceRoot
+        Start-DryRunWatcher
+        break
+    }
+    'live-run' {
+        [Environment]::SetEnvironmentVariable('NETGESCON_CTI_SHARED_TOKEN', $Token, 'User')
+        $sourceRoot = Get-RepoWindowsOpsRoot
+        Publish-Runtime -SourceRoot $sourceRoot
+        Start-LiveWatcher
+        break
+    }
+}

scripts/ops/windows/get-netgescon-panasonic-tapi-info.ps1

@@ -34,7 +34,7 @@ function Convert-ComCollectionToArray {
     catch {
     }
 
-    return $items
+    return ,$items
 }
 
 function Get-AddressSnapshot {
@@ -88,7 +88,7 @@ Write-Host "[2/5] Inizializzo TAPI..."
 $tapi.Initialize()
 
 Write-Host "[3/5] Leggo le informazioni generali..."
-$addressesRaw = Convert-ComCollectionToArray -Collection $tapi.Addresses
+$addressesRaw = @(Convert-ComCollectionToArray -Collection $tapi.Addresses)
 $addressSnapshots = @()
 foreach ($address in $addressesRaw) {
     $addressSnapshots += Get-AddressSnapshot -Address $address -FilterValue $Filter

scripts/ops/windows/inspect-netgescon-panasonic-address.ps1

@@ -53,13 +53,13 @@ function Convert-ComCollectionToArray {
     catch {
     }
 
-    return $items
+    return ,$items
 }
 
 $tapi = New-Object -ComObject TAPI.TAPI
 $tapi.Initialize()
 
-$addresses = Convert-ComCollectionToArray -Collection $tapi.Addresses
+$addresses = @(Convert-ComCollectionToArray -Collection $tapi.Addresses)
 $target = $addresses | Where-Object {
     ($_.DialableAddress -as [string]) -eq $Extension -or
     ($_.AddressName -as [string]) -match [regex]::Escape($Extension)

scripts/ops/windows/inspect-netgescon-panasonic-tapi-provider.ps1

@@ -0,0 +1,189 @@
+param(
+    [string]$OutFile = ".\netgescon-tapi-provider-report.json"
+)
+
+Set-StrictMode -Version Latest
+$ErrorActionPreference = "Stop"
+
+function Get-RegistryValues {
+    param([string]$Path)
+
+    if (-not (Test-Path $Path)) {
+        return $null
+    }
+
+    $item = Get-ItemProperty -Path $Path
+    $props = @{}
+
+    foreach ($property in $item.PSObject.Properties) {
+        if ($property.Name -in @('PSPath', 'PSParentPath', 'PSChildName', 'PSDrive', 'PSProvider')) {
+            continue
+        }
+
+        $props[$property.Name] = $property.Value
+    }
+
+    return $props
+}
+
+function Get-RegistryChildren {
+    param([string]$Path)
+
+    if (-not (Test-Path $Path)) {
+        return @()
+    }
+
+    return @(Get-ChildItem -Path $Path | ForEach-Object {
+            [pscustomobject]@{
+                Name   = $_.PSChildName
+                Path   = $_.PSPath
+                Values = Get-RegistryValues -Path $_.PSPath
+            }
+        })
+}
+
+function Get-MapValue {
+    param(
+        [object]$Map,
+        [string]$Key
+    )
+
+    if ($null -eq $Map) {
+        return $null
+    }
+
+    if ($Map -is [System.Collections.IDictionary] -and $Map.Contains($Key)) {
+        return $Map[$Key]
+    }
+
+    return $null
+}
+
+function Get-CollectionCount {
+    param([object]$Value)
+
+    if ($null -eq $Value) {
+        return 0
+    }
+
+    if ($Value -is [string]) {
+        return 1
+    }
+
+    if ($Value -is [System.Collections.ICollection]) {
+        return $Value.Count
+    }
+
+    if ($Value -is [System.Array]) {
+        return $Value.Length
+    }
+
+    return @($Value).Count
+}
+
+Write-Host "[1/6] Leggo stato servizio Telefonia..."
+$tapiService = Get-Service -Name TapiSrv -ErrorAction Stop
+
+Write-Host "[2/6] Leggo servizi dipendenti..."
+$dependentServices = @($tapiService.DependentServices | ForEach-Object {
+        [pscustomobject]@{
+            Name        = $_.Name
+            DisplayName = $_.DisplayName
+            Status      = $_.Status.ToString()
+        }
+    })
+
+Write-Host "[3/6] Leggo chiavi registry Telephony..."
+$telephonyRoot = 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony'
+$telephonyWowRoot = 'HKLM:\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Telephony'
+
+$telephonyValues = Get-RegistryValues -Path $telephonyRoot
+$telephonyWowValues = Get-RegistryValues -Path $telephonyWowRoot
+$telephonyProviders = Get-RegistryChildren -Path (Join-Path $telephonyRoot 'Providers')
+$telephonyWowProviders = Get-RegistryChildren -Path (Join-Path $telephonyWowRoot 'Providers')
+
+Write-Host "[4/6] Cerco riferimenti Panasonic nel registry..."
+$panasonicHits = @()
+foreach ($root in @(
+        'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony',
+        'HKLM:\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Telephony',
+        'HKLM:\SOFTWARE\Panasonic',
+        'HKLM:\SOFTWARE\WOW6432Node\Panasonic'
+    )) {
+    if (-not (Test-Path $root)) {
+        continue
+    }
+
+    $panasonicHits += @(Get-ChildItem -Path $root -Recurse -ErrorAction SilentlyContinue | Where-Object {
+            $_.Name -match 'Panasonic|KX|TSP|TAPI'
+        } | Select-Object -First 100 | ForEach-Object {
+            [pscustomobject]@{
+                Path   = $_.PSPath
+                Name   = $_.PSChildName
+                Values = Get-RegistryValues -Path $_.PSPath
+            }
+        })
+}
+
+Write-Host "[5/6] Leggo provider COM TAPI registrati..."
+$clsidHits = @()
+foreach ($root in @(
+        'HKCR:\CLSID',
+        'HKLM:\SOFTWARE\Classes\CLSID'
+    )) {
+    if (-not (Test-Path $root)) {
+        continue
+    }
+
+    $clsidHits += @(Get-ChildItem -Path $root -ErrorAction SilentlyContinue | ForEach-Object {
+            $values = Get-RegistryValues -Path $_.PSPath
+            $defaultValue = Get-MapValue -Map $values -Key '(default)'
+            $localizedString = Get-MapValue -Map $values -Key 'LocalizedString'
+
+            if ($null -ne $values -and (($defaultValue -as [string]) -match 'Panasonic|TAPI' -or ($localizedString -as [string]) -match 'Panasonic|TAPI')) {
+                [pscustomobject]@{
+                    Path   = $_.PSPath
+                    Name   = $_.PSChildName
+                    Values = $values
+                }
+            }
+        })
+}
+
+Write-Host "[6/6] Scrivo report JSON..."
+$report = [pscustomobject]@{
+    GeneratedAt           = (Get-Date).ToString('o')
+    ComputerName          = $env:COMPUTERNAME
+    UserName              = $env:USERNAME
+    TapiService           = [pscustomobject]@{
+        Name        = $tapiService.Name
+        DisplayName = $tapiService.DisplayName
+        Status      = $tapiService.Status.ToString()
+        StartType   = (Get-CimInstance Win32_Service -Filter "Name='TapiSrv'" | Select-Object -ExpandProperty StartMode)
+    }
+    DependentServices     = $dependentServices
+    Telephony             = [pscustomobject]@{
+        RootValues    = $telephonyValues
+        WowRootValues = $telephonyWowValues
+        Providers     = $telephonyProviders
+        WowProviders  = $telephonyWowProviders
+    }
+    PanasonicRegistryHits = $panasonicHits
+    TapiClsidHits         = $clsidHits
+}
+
+$outDirectory = Split-Path -Path $OutFile -Parent
+if (-not [string]::IsNullOrWhiteSpace($outDirectory) -and -not (Test-Path $outDirectory)) {
+    New-Item -ItemType Directory -Path $outDirectory -Force | Out-Null
+}
+
+$report | ConvertTo-Json -Depth 8 | Set-Content -Path $OutFile -Encoding UTF8
+
+Write-Host ""
+Write-Host ("TapiSrv: {0} ({1})" -f $report.TapiService.Status, $report.TapiService.StartType)
+Write-Host ("Dependent services: {0}" -f (Get-CollectionCount -Value $report.DependentServices))
+Write-Host ("Telephony providers x64: {0}" -f (Get-CollectionCount -Value $report.Telephony.Providers))
+Write-Host ("Telephony providers wow64: {0}" -f (Get-CollectionCount -Value $report.Telephony.WowProviders))
+Write-Host ("Panasonic registry hits: {0}" -f (Get-CollectionCount -Value $report.PanasonicRegistryHits))
+Write-Host ("TAPI CLSID hits: {0}" -f (Get-CollectionCount -Value $report.TapiClsidHits))
+Write-Host ("File creato: {0}" -f $OutFile)

scripts/ops/windows/install-netgescon-panasonic-live-task.cmd

@@ -0,0 +1,6 @@
+@echo off
+setlocal
+
+rem Wrapper Windows: installa/aggiorna il task schedulato senza dover cambiare ExecutionPolicy della macchina.
+
+powershell.exe -NoProfile -ExecutionPolicy Bypass -File "%~dp0install-netgescon-panasonic-live-task.ps1" %*

scripts/ops/windows/install-netgescon-panasonic-live-task.ps1

@@ -1,3 +1,15 @@
+<#
+Installa o aggiorna il task schedulato che lancia il bridge Panasonic live.
+
+Modalita disponibili:
+- system-startup: parte all'avvio macchina come SYSTEM, richiede admin e path locali affidabili
+- current-user-logon: parte al logon dell'utente corrente, adatta quando non hai privilegi admin
+
+Importante:
+- i drive mappati tipo S: non sono affidabili per i task schedulati
+- per produzione usa un path locale tipo C:\NetGescon o C:\ProgramData\NetGescon
+#>
+
 param(
     [string]$TaskName = 'NetGescon Panasonic Live Bridge',
     [string]$BaseUrl = 'https://staging.netgescon.it',
@@ -13,6 +25,31 @@ param(
 Set-StrictMode -Version Latest
 $ErrorActionPreference = 'Stop'
 
+function Ensure-ParentDirectory {
+    param([string]$Path)
+
+    if ([string]::IsNullOrWhiteSpace($Path)) {
+        return
+    }
+
+    $parent = Split-Path -Path $Path -Parent
+    if (-not [string]::IsNullOrWhiteSpace($parent) -and -not (Test-Path $parent)) {
+        New-Item -ItemType Directory -Path $parent -Force | Out-Null
+    }
+}
+
+function Ensure-Directory {
+    param([string]$Path)
+
+    if ([string]::IsNullOrWhiteSpace($Path)) {
+        return
+    }
+
+    if (-not (Test-Path $Path)) {
+        New-Item -ItemType Directory -Path $Path -Force | Out-Null
+    }
+}
+
 function Test-IsAdministrator {
     $identity = [Security.Principal.WindowsIdentity]::GetCurrent()
     $principal = [Security.Principal.WindowsPrincipal]::new($identity)
@@ -33,6 +70,9 @@ if ([string]::IsNullOrWhiteSpace($InteropOutputDir)) {
     }
 }
 
+Ensure-ParentDirectory -Path $LogFile
+Ensure-Directory -Path $InteropOutputDir
+
 $argumentList = @(
     '-NoProfile'
     '-ExecutionPolicy', 'Bypass'

scripts/ops/windows/poll-netgescon-panasonic-active-calls.ps1

@@ -99,7 +99,7 @@ function Convert-ComCollectionToArray {
     catch {
     }
 
-    return $items
+    return ,$items
 }
 
 function Normalize-ExtensionToken {
@@ -180,7 +180,7 @@ $tapi = New-Object -ComObject TAPI.TAPI
 $tapi.Initialize()
 $tapi.EventFilter = $TapiEventFilterCallNotification + $TapiEventFilterCallState + $TapiEventFilterCallMedia + $TapiEventFilterCallHub + $TapiEventFilterCallInfoChange + $TapiEventFilterPrivate
 
-$allAddresses = Convert-ComCollectionToArray -Collection $tapi.Addresses
+$allAddresses = @(Convert-ComCollectionToArray -Collection $tapi.Addresses)
 $addresses = @($allAddresses | Where-Object {
     Should-WatchAddress -Address $_ -WatchList $watchList
 })

scripts/ops/windows/publish-netgescon-panasonic-runtime.ps1

@@ -0,0 +1,74 @@
+<#
+Copia i file runtime Panasonic/TAPI in una cartella locale stabile Windows.
+
+Uso tipico:
+1. tieni il repo dove vuoi anche temporaneamente
+2. lancia questo script
+3. installa e avvia il bridge dalla cartella runtime locale pubblicata
+
+Vantaggio:
+- il task non dipende da S:
+- se aggiorni il repo, rilanci questo script e riallinei il runtime locale
+#>
+
+param(
+    [string]$TargetRoot = 'C:\ProgramData\NetGescon\panasonic-live\current',
+    [switch]$IncludeDocs
+)
+
+Set-StrictMode -Version Latest
+$ErrorActionPreference = 'Stop'
+
+function Ensure-Directory {
+    param([string]$Path)
+
+    if (-not (Test-Path $Path)) {
+        New-Item -ItemType Directory -Path $Path -Force | Out-Null
+    }
+}
+
+$sourceRoot = $PSScriptRoot
+if (-not (Test-Path $sourceRoot)) {
+    throw "Cartella sorgente non trovata: $sourceRoot"
+}
+
+Ensure-Directory -Path $TargetRoot
+
+$files = @(
+    'start-netgescon-panasonic-live.ps1',
+    'start-netgescon-panasonic-live.cmd',
+    'install-netgescon-panasonic-live-task.ps1',
+    'install-netgescon-panasonic-live-task.cmd',
+    'watch-netgescon-panasonic-tapi-dotnet-events.ps1',
+    'watch-netgescon-panasonic-tapi-com-events.ps1',
+    'poll-netgescon-panasonic-active-calls.ps1',
+    'get-netgescon-panasonic-tapi-info.ps1',
+    'inspect-netgescon-panasonic-address.ps1',
+    'inspect-netgescon-tapi-interop.ps1',
+    'test-netgescon-panasonic-api.ps1',
+    'test-netgescon-panasonic-register-notifications.ps1'
+)
+
+foreach ($file in $files) {
+    $sourcePath = Join-Path $sourceRoot $file
+    if (Test-Path $sourcePath) {
+        Copy-Item -Path $sourcePath -Destination (Join-Path $TargetRoot $file) -Force
+        Write-Host ("COPIATO {0}" -f $file)
+    }
+}
+
+if ($IncludeDocs.IsPresent) {
+    $docsRoot = Split-Path -Path $sourceRoot -Parent | Split-Path -Parent | Split-Path -Parent
+    $docPath = Join-Path $docsRoot 'docs\CTI-WINDOWS-TAPI-PROBE.md'
+    if (Test-Path $docPath) {
+        Copy-Item -Path $docPath -Destination (Join-Path $TargetRoot 'CTI-WINDOWS-TAPI-PROBE.md') -Force
+        Write-Host 'COPIATO CTI-WINDOWS-TAPI-PROBE.md'
+    }
+}
+
+Write-Host ''
+Write-Host ('Runtime pubblicato in: {0}' -f $TargetRoot)
+Write-Host 'Avvio manuale consigliato:'
+Write-Host ('  {0}' -f (Join-Path $TargetRoot 'start-netgescon-panasonic-live.cmd'))
+Write-Host 'Installazione task consigliata:'
+Write-Host ('  {0} -Mode current-user-logon' -f (Join-Path $TargetRoot 'install-netgescon-panasonic-live-task.cmd'))

scripts/ops/windows/start-netgescon-panasonic-live.cmd

@@ -0,0 +1,7 @@
+@echo off
+setlocal
+
+rem Wrapper Windows: evita il blocco ExecutionPolicy quando vuoi lanciare il bridge a mano.
+rem Usa sempre il .ps1 nella stessa cartella del file .cmd.
+
+powershell.exe -NoProfile -ExecutionPolicy Bypass -File "%~dp0start-netgescon-panasonic-live.ps1" %*

scripts/ops/windows/start-netgescon-panasonic-live.ps1

@@ -1,3 +1,16 @@
+<#
+Avvia il bridge live Panasonic -> NetGescon in loop continuo.
+
+Cosa fa:
+1. risolve watcher, token, log e cartella interop
+2. avvia il watcher TAPI .NET in modalita live
+3. se il watcher termina con errore, aspetta pochi secondi e riparte
+
+Note operative:
+- va eseguito preferibilmente da un percorso locale Windows, non da drive mappati tipo S:
+- il task schedulato puo richiamare questo script in sicurezza con -ExecutionPolicy Bypass
+#>
+
 param(
     [string]$BaseUrl = 'https://staging.netgescon.it',
     [string]$Extensions = '201-208,601,603,0001,0003',
@@ -11,6 +24,31 @@ param(
 Set-StrictMode -Version Latest
 $ErrorActionPreference = 'Stop'
 
+function Ensure-ParentDirectory {
+    param([string]$Path)
+
+    if ([string]::IsNullOrWhiteSpace($Path)) {
+        return
+    }
+
+    $parent = Split-Path -Path $Path -Parent
+    if (-not [string]::IsNullOrWhiteSpace($parent) -and -not (Test-Path $parent)) {
+        New-Item -ItemType Directory -Path $parent -Force | Out-Null
+    }
+}
+
+function Ensure-Directory {
+    param([string]$Path)
+
+    if ([string]::IsNullOrWhiteSpace($Path)) {
+        return
+    }
+
+    if (-not (Test-Path $Path)) {
+        New-Item -ItemType Directory -Path $Path -Force | Out-Null
+    }
+}
+
 $scriptPath = Join-Path $PSScriptRoot 'watch-netgescon-panasonic-tapi-dotnet-events.ps1'
 if (-not (Test-Path $scriptPath)) {
     throw "Watcher non trovato: $scriptPath"
@@ -40,7 +78,11 @@ elseif (-not [System.IO.Path]::IsPathRooted($InteropOutputDir)) {
     $InteropOutputDir = Join-Path $PSScriptRoot $InteropOutputDir
 }
 
+Ensure-ParentDirectory -Path $LogFile
+Ensure-Directory -Path $InteropOutputDir
+
 while ($true) {
+    # Ciclo supervisore: il watcher gestisce la logica TAPI, questo launcher lo riavvia se cade.
     $timestamp = Get-Date -Format 'yyyy-MM-dd HH:mm:ss'
     Write-Host "$timestamp | AVVIO bridge live Panasonic -> NetGescon"
 
@@ -65,5 +107,6 @@ while ($true) {
         Write-Host "$timestamp | ERRORE bridge live: $($_.Exception.Message)"
     }
 
+    # Evita restart-loop aggressivo in caso di errore ripetuto.
     Start-Sleep -Seconds ([Math]::Max(1, $RestartDelaySeconds))
 }

scripts/ops/windows/test-netgescon-panasonic-register-notifications.ps1

@@ -37,7 +37,7 @@ function Convert-ComCollectionToArray {
     catch {
     }
 
-    return $items
+    return ,$items
 }
 
 function Normalize-ExtensionToken {

scripts/ops/windows/watch-netgescon-panasonic-tapi-com-events.ps1

@@ -45,7 +45,7 @@ function Convert-ComCollectionToArray {
     catch {
     }
 
-    return $items
+    return ,$items
 }
 
 function Normalize-ExtensionToken {
@@ -124,7 +124,7 @@ $tapi = New-Object -ComObject TAPI.TAPI
 $tapi.Initialize()
 $tapi.EventFilter = $TapiEventFilterCallNotification + $TapiEventFilterCallState + $TapiEventFilterCallMedia + $TapiEventFilterCallHub + $TapiEventFilterCallInfoChange + $TapiEventFilterPrivate
 
-$allAddresses = Convert-ComCollectionToArray -Collection $tapi.Addresses
+$allAddresses = @(Convert-ComCollectionToArray -Collection $tapi.Addresses)
 $addresses = @($allAddresses | Where-Object {
     Should-WatchAddress -Address $_ -WatchList $watchList
 })

scripts/ops/windows/watch-netgescon-panasonic-tapi-dotnet-events.ps1

@@ -172,7 +172,7 @@ function Parse-WatchList {
         }
     }
 
-    return @($watchItems)
+    return @($watchItems.ToArray())
 }
 
 function Is-WatchedExtensionValue {
@@ -186,7 +186,13 @@ function Is-WatchedExtensionValue {
         return $false
     }
 
-    return $WatchList -contains $token
+    foreach ($watch in $WatchList) {
+        if ((Normalize-ExtensionToken -Value $watch) -eq $token) {
+            return $true
+        }
+    }
+
+    return $false
 }
 
 function Select-ExternalPhoneCandidate {
@@ -229,7 +235,32 @@ function Convert-ComCollectionToArray {
     catch {
     }
 
-    return $items
+    return , $items
+}
+
+function Flatten-ObjectArray {
+    param([object[]]$Items)
+
+    $flattened = @()
+    foreach ($item in $Items) {
+        if ($null -eq $item) {
+            continue
+        }
+
+        if ($item -is [System.Array]) {
+            foreach ($nested in $item) {
+                if ($null -ne $nested) {
+                    $flattened += $nested
+                }
+            }
+
+            continue
+        }
+
+        $flattened += $item
+    }
+
+    return @($flattened)
 }
 
 function Normalize-ExtensionToken {
@@ -251,6 +282,113 @@ function Normalize-ExtensionToken {
     return $trimmed
 }
 
+function Get-TokenCategory {
+    param([string]$Value)
+
+    if ($null -eq $Value) {
+        return ''
+    }
+
+    $trimmed = ([string]$Value).Trim()
+    if ($trimmed -eq '') {
+        return ''
+    }
+
+    $upper = $trimmed.ToUpperInvariant()
+    if ($upper -match '^EXT\d+$') {
+        return 'EXT'
+    }
+
+    if ($upper -match '^GRP\d+$') {
+        return 'GRP'
+    }
+
+    if ($upper -match '^CO\d+$') {
+        return 'CO'
+    }
+
+    if ($upper -eq 'SYSTEM') {
+        return 'SYSTEM'
+    }
+
+    $normalized = Normalize-ExtensionToken -Value $trimmed
+    if ($normalized -eq '') {
+        return ''
+    }
+
+    if ($trimmed -match '^0\d+$') {
+        return 'CO'
+    }
+
+    if ($normalized -match '^6\d\d$') {
+        return 'GRP'
+    }
+
+    if ($normalized -match '^\d+$') {
+        return 'EXT'
+    }
+
+    return ''
+}
+
+function Get-AddressTokenInfos {
+    param([string[]]$Values)
+
+    $tokens = New-Object System.Collections.Generic.List[object]
+
+    foreach ($value in $Values) {
+        $text = Convert-ToSafeString -Value $value
+        if ($text -eq '') {
+            continue
+        }
+
+        foreach ($piece in @([regex]::Split($text.Trim(), '[\s,;\|]+') | Where-Object { $_ -ne '' })) {
+            $tokens.Add([pscustomobject]@{
+                    Raw        = $piece
+                    Normalized = Normalize-ExtensionToken -Value $piece
+                    Category   = Get-TokenCategory -Value $piece
+                })
+        }
+    }
+
+    return @($tokens.ToArray())
+}
+
+function Find-AddressWatchMatch {
+    param(
+        [string[]]$Values,
+        [Parameter(Mandatory = $true)] [string[]]$WatchList
+    )
+
+    $tokenInfos = @(Get-AddressTokenInfos -Values $Values)
+    foreach ($tokenInfo in $tokenInfos) {
+        if ($null -eq $tokenInfo -or $tokenInfo.Normalized -eq '') {
+            continue
+        }
+
+        foreach ($watch in $WatchList) {
+            $watchNormalized = Normalize-ExtensionToken -Value $watch
+            if ($watchNormalized -eq '' -or $watchNormalized -ne $tokenInfo.Normalized) {
+                continue
+            }
+
+            $category = $tokenInfo.Category
+            if ($category -eq '' -or $category -eq 'SYSTEM') {
+                $category = Get-TokenCategory -Value $watch
+            }
+
+            return [pscustomobject]@{
+                Raw        = $tokenInfo.Raw
+                Normalized = $tokenInfo.Normalized
+                Category   = $category
+                WatchValue = [string]$watch
+            }
+        }
+    }
+
+    return $null
+}
+
 function Get-AddressCategory {
     param([string]$AddressName)
 
@@ -294,37 +432,11 @@ function Should-WatchAddress {
 
     $rawDial = Convert-ToSafeString -Value (Get-SafeProperty -Object $Address -Name 'DialableAddress')
     $rawName = Convert-ToSafeString -Value (Get-SafeProperty -Object $Address -Name 'AddressName')
-    $dial = Normalize-ExtensionToken -Value $rawDial
-    $name = Normalize-ExtensionToken -Value $rawName
-    $category = Get-AddressCategory -AddressName $rawName
-
-    foreach ($watch in $WatchList) {
-        $watchRaw = Convert-ToSafeString -Value $watch
-        $token = Normalize-ExtensionToken -Value $watchRaw
-        if ($token -eq '') {
-            continue
-        }
-
-        if ($watchRaw -match '^0\d+$') {
-            if ($category -ne 'CO') {
-                continue
-            }
-
-            $watchInt = Convert-ToNullableInt -Value $watchRaw
-            $nameInt = Convert-ToNullableInt -Value $rawName
-            $dialInt = Convert-ToNullableInt -Value $rawDial
-            if (($null -ne $watchInt -and $null -ne $nameInt -and $watchInt -eq $nameInt) -or ($null -ne $watchInt -and $null -ne $dialInt -and $watchInt -eq $dialInt)) {
+    $addressMatch = Find-AddressWatchMatch -Values @($rawDial, $rawName) -WatchList $WatchList
+    if ($null -ne $addressMatch) {
         return $true
     }
 
-            continue
-        }
-
-        if ($dial -eq $token -or $name -eq $token) {
-            return $true
-        }
-    }
-
     return $false
 }
 
@@ -808,11 +920,25 @@ function Get-CallSnapshot {
 
     $addressName = Convert-ToSafeString -Value (Get-SafeProperty -Object $address -Name 'AddressName')
     $dialableAddress = Convert-ToSafeString -Value (Get-SafeProperty -Object $address -Name 'DialableAddress')
+    $addressMatch = Find-AddressWatchMatch -Values @($dialableAddress, $addressName) -WatchList $WatchList
     $addressCategory = Get-AddressCategory -AddressName $addressName
+    $watchedExtension = ''
+    if ($null -ne $addressMatch) {
+        $watchedExtension = $addressMatch.Normalized
+        if ($addressMatch.Category -ne '') {
+            $addressCategory = $addressMatch.Category
+        }
+    }
+
+    if ($watchedExtension -eq '') {
         $watchedExtension = Normalize-ExtensionToken -Value $dialableAddress
+    }
     if ($watchedExtension -eq '') {
         $watchedExtension = Normalize-ExtensionToken -Value $addressName
     }
+    if (($addressCategory -eq '' -or $addressCategory -eq 'SYSTEM') -and $watchedExtension -ne '') {
+        $addressCategory = Get-TokenCategory -Value $watchedExtension
+    }
 
     $callState = Convert-ToSafeString -Value (Get-SafeProperty -Object $Payload -Name 'State')
     $cause = Convert-ToSafeString -Value (Get-SafeProperty -Object $Payload -Name 'Cause')
@@ -850,17 +976,39 @@ function Get-CallSnapshot {
     $callingExtension = ''
     $calledExtension = $watchedExtension
 
-    if ($callerToken -ne '' -and ($WatchList -contains $callerToken) -and $calledIdAddress -ne '' -and -not ($WatchList -contains $calledToken)) {
+    if (Is-WatchedExtensionValue -Value $calledToken -WatchList $WatchList) {
+        $calledExtension = $calledToken
+        if ($watchedExtension -eq '' -or $addressCategory -eq '' -or $addressCategory -eq 'SYSTEM') {
+            $watchedExtension = $calledToken
+            $addressCategory = Get-TokenCategory -Value $calledIdAddress
+        }
+    }
+
+    if ($callerToken -ne '' -and (Is-WatchedExtensionValue -Value $callerToken -WatchList $WatchList) -and $calledIdAddress -ne '' -and -not (Is-WatchedExtensionValue -Value $calledToken -WatchList $WatchList)) {
         $direction = 'outbound'
         $externalPhone = Select-ExternalPhoneCandidate -Candidates @($calledIdAddress, $connectedIdAddress, $callerIdAddress) -WatchList $WatchList
         $callingExtension = $callerToken
         $calledExtension = $watchedExtension
+        if ($watchedExtension -eq '') {
+            $watchedExtension = $callerToken
         }
-    elseif ($connectedToken -ne '' -and ($WatchList -contains $connectedToken) -and $callerToken -eq '') {
-        $calledExtension = $connectedToken
+        if ($addressCategory -eq '' -or $addressCategory -eq 'SYSTEM') {
+            $addressCategory = Get-TokenCategory -Value $callerIdAddress
         }
-    elseif ($watchedExtension -eq '' -and $connectedToken -ne '' -and ($WatchList -contains $connectedToken)) {
+    }
+    elseif ($connectedToken -ne '' -and (Is-WatchedExtensionValue -Value $connectedToken -WatchList $WatchList) -and $callerToken -eq '') {
         $calledExtension = $connectedToken
+        if ($watchedExtension -eq '' -or $addressCategory -eq '' -or $addressCategory -eq 'SYSTEM') {
+            $watchedExtension = $connectedToken
+            $addressCategory = Get-TokenCategory -Value $connectedIdAddress
+        }
+    }
+    elseif ($watchedExtension -eq '' -and $connectedToken -ne '' -and (Is-WatchedExtensionValue -Value $connectedToken -WatchList $WatchList)) {
+        $calledExtension = $connectedToken
+        $watchedExtension = $connectedToken
+        if ($addressCategory -eq '' -or $addressCategory -eq 'SYSTEM') {
+            $addressCategory = Get-TokenCategory -Value $connectedIdAddress
+        }
     }
 
     $eventId = Get-CallIdentity -Call $call
@@ -891,6 +1039,9 @@ function Get-CallSnapshot {
 function Build-IncomingPayload {
     param([Parameter(Mandatory = $true)] $CallRecord)
 
+    $isTest = $script:BridgeMode -ne 'live'
+    $bridgeNote = if ($isTest) { 'bridge dry-run da watcher TAPI .NET' } else { 'bridge live da watcher TAPI .NET' }
+
     return [ordered]@{
         phone             = $CallRecord.ExternalPhone
         name              = $CallRecord.CallerName
@@ -900,9 +1051,9 @@ function Build-IncomingPayload {
         called_extension  = $CallRecord.CalledExtension
         calling_extension = $CallRecord.CallingExtension
         event_type        = $CallRecord.LastEventType
-        note = 'bridge dry-run da watcher TAPI .NET'
+        note              = $bridgeNote
         called_at         = $CallRecord.StartedAt.ToString('o')
-        is_test = $true
+        is_test           = $isTest
     }
 }
 
@@ -915,6 +1066,9 @@ function Build-CallEndedPayload {
         $outcome = 'risposta'
     }
 
+    $isTest = $script:BridgeMode -ne 'live'
+    $bridgeNote = if ($isTest) { 'bridge dry-run da watcher TAPI .NET' } else { 'bridge live da watcher TAPI .NET' }
+
     return [ordered]@{
         phone             = $CallRecord.ExternalPhone
         event_id          = $CallRecord.EventId
@@ -925,8 +1079,8 @@ function Build-CallEndedPayload {
         called_extension  = $CallRecord.CalledExtension
         calling_extension = $CallRecord.CallingExtension
         event_type        = $CallRecord.LastEventType
-        note = 'bridge dry-run da watcher TAPI .NET'
-        is_test = $true
+        note              = $bridgeNote
+        is_test           = $isTest
     }
 }
 
@@ -1307,7 +1461,7 @@ if ($script:IncludeDiagnosticEvents) {
 }
 $tapi.EventFilter = $eventFilter
 
-$allAddresses = Convert-ComCollectionToArray -Collection $tapi.Addresses
+$allAddresses = @(Flatten-ObjectArray -Items @(Convert-ComCollectionToArray -Collection $tapi.Addresses))
 $addresses = @($allAddresses | Where-Object {
         Should-WatchAddress -Address $_ -WatchList $watchList
     })