feat(tickets): desktop mobile-upload UX, max10 files, attachment cues

app/Filament/Pages/Supporto/TicketGestione.php

@@ -387,7 +387,8 @@ private function loadTickets(): void
         }
 
         $query = Ticket::query()
-            ->with(['categoriaTicket', 'assegnatoAFornitore:id,ragione_sociale,nome,cognome'])
+            ->with(['categoriaTicket', 'assegnatoAFornitore:id,ragione_sociale,nome,cognome', 'assegnatoAUser:id,name'])
+            ->withCount('attachments')
             ->where('stabile_id', $stabileId);
 
         if ($this->status === 'open') {

app/Filament/Pages/Supporto/TicketMobile.php

@@ -297,14 +297,25 @@ public function creaTicketRapido(): void
             'newTicketCategoriaId'              => ['nullable', 'integer', 'exists:categorie_ticket,id'],
             'newTicketTipoIntervento'           => ['nullable', 'string', 'max:80'],
             'newTicketFotoNote'                 => ['nullable', 'string', 'max:2000'],
-            'newTicketCameraShots'    => ['nullable', 'array', 'max:8'],
+            'newTicketCameraShots'              => ['nullable', 'array', 'max:10'],
             'newTicketCameraShots.*'            => ['file', 'max:10240', 'mimes:jpg,jpeg,png,webp'],
-            'newTicketAttachments'    => ['nullable', 'array', 'max:8'],
+            'newTicketAttachments'              => ['nullable', 'array', 'max:10'],
             'newTicketAttachments.*'            => ['file', 'max:10240', 'mimes:jpg,jpeg,png,webp,pdf,doc,docx,xls,xlsx,txt'],
             'newTicketAttachmentDescriptions'   => ['nullable', 'array'],
             'newTicketAttachmentDescriptions.*' => ['nullable', 'string', 'max:255'],
         ]);
 
+        $totalUploads = count($this->newTicketCameraShots) + count($this->newTicketAttachments);
+        if ($totalUploads > 10) {
+            Notification::make()
+                ->title('Troppi allegati selezionati')
+                ->body('Puoi caricare al massimo 10 file totali (foto + documenti) per ticket.')
+                ->warning()
+                ->send();
+
+            return;
+        }
+
         $user = Auth::user();
         if (! $user instanceof User) {
             return;

resources/views/filament/pages/supporto/ticket-gestione.blade.php

@@ -40,6 +40,7 @@
                                 <th class="border px-2 py-2 text-left">ID</th>
                                 <th class="border px-2 py-2 text-left">Titolo</th>
                                 <th class="border px-2 py-2 text-left">Categoria</th>
+                                <th class="border px-2 py-2 text-left">Assegnato a</th>
                                 <th class="border px-2 py-2 text-left">Priorita</th>
                                 <th class="border px-2 py-2 text-left">Stato</th>
                                 <th class="border px-2 py-2 text-left">Apertura</th>
@@ -50,8 +51,18 @@
                             @forelse($tickets as $ticket)
                                 <tr id="ticket-{{ (int) $ticket->id }}" class="hover:bg-slate-50">
                                     <td class="border px-2 py-2">#{{ (int) $ticket->id }}</td>
-                                    <td class="border px-2 py-2">{{ $ticket->titolo }}</td>
+                                    <td class="border px-2 py-2">
+                                        <div class="flex items-center gap-1">
+                                            <span>{{ $ticket->titolo }}</span>
+                                            @if(((int) ($ticket->attachments_count ?? 0)) > 0)
+                                                <span title="Presenza allegati" class="inline-flex items-center rounded bg-emerald-100 px-1.5 py-0.5 text-[10px] font-semibold text-emerald-800">
+                                                    ATT {{ (int) $ticket->attachments_count }}
+                                                </span>
+                                            @endif
+                                        </div>
+                                    </td>
                                     <td class="border px-2 py-2">{{ optional($ticket->categoriaTicket)->nome ?: '-' }}</td>
+                                    <td class="border px-2 py-2">{{ optional($ticket->assegnatoAUser)->name ?: '-' }}</td>
                                     <td class="border px-2 py-2">{{ $ticket->priorita }}</td>
                                     <td class="border px-2 py-2">{{ $ticket->stato }}</td>
                                     <td class="border px-2 py-2">{{ optional($ticket->data_apertura)->format('d/m/Y H:i') }}</td>
@@ -80,7 +91,7 @@
                                 </tr>
                             @empty
                                 <tr>
-                                    <td colspan="7" class="border px-2 py-4 text-center text-gray-500">Nessun ticket per il filtro selezionato.</td>
+                                    <td colspan="8" class="border px-2 py-4 text-center text-gray-500">Nessun ticket per il filtro selezionato.</td>
                                 </tr>
                             @endforelse
                         </tbody>

resources/views/filament/pages/supporto/ticket-mobile.blade.php

@@ -140,10 +140,11 @@
 
                             <label class="inline-flex cursor-pointer items-center rounded-md bg-indigo-600 px-3 py-2 text-xs font-medium text-white hover:bg-indigo-500">
                                 Aggiungi allegati
-                                <input type="file" wire:model="newTicketAttachments" multiple accept="image/*,.pdf,.doc,.docx,.xls,.xlsx,.txt" class="hidden" />
+                                <input type="file" wire:model="newTicketAttachments" multiple accept=".pdf,.doc,.docx,.xls,.xlsx,.txt,image/*" class="hidden" />
                             </label>
                         </div>
-                        <div class="mt-1 text-xs text-gray-500">Dopo ogni scatto puoi aggiungere subito la descrizione. Se servono altre foto usa di nuovo "Scatta foto".</div>
+                        <div class="mt-1 text-xs text-gray-500">Puoi caricare fino a 10 file totali (foto + documenti). Ogni file ha descrizione separata.</div>
+                        <div class="mt-1 text-xs text-gray-500">iPhone: su "Aggiungi allegati" scegli "Sfoglia" per aprire l'app File (iCloud Drive/On My iPhone).</div>
                     </label>
 
                     @if(count($this->selectedUploads) > 0)